What information do I need to complete on the Alpha Energy Laboratory form?
You must provide detailed information on the form to ensure accurate testing and reporting. This includes your last name, first name, mailing address, phone number, and the test kit serial number. Additionally, indicate how you would like to receive your report—options include email, fax, or standard mail. If the test address is different from your mailing address, be sure to fill in that information as well. Completing all required fields is crucial; otherwise, delays in receiving your results may occur, along with potential additional fees.
How do I ensure the accuracy of my radon test?
To achieve the most accurate results, adhere to specific instructions provided in the test kit. Ensure that all windows and doors are sealed for at least 12 hours prior to starting the test and keep them closed throughout the testing period. The radon sampler should be positioned at least 2 to 7 feet above the floor and away from external doors, windows, and heating or cooling vents. Be mindful not to place the sampler in high humidity areas or expose it to direct sunlight.
What are the testing time requirements for the radon test?
The radon test must be conducted for a duration of 48 to 96 hours. Tests that fall outside of this time frame—specifically, those under 48 hours or over 96 hours—will be deemed invalid and cannot be analyzed. It is recommended to stop the test at the 48-hour mark to ensure reliable results.
Can I rush my radon test analysis?
Yes, you can request a rush service for your radon test. For an additional fee of $10.00, you can have your report sent via email or fax by the end of the next business day after the lab receives your sample. You must indicate your choice for rush service on the form and mark the return mailer accordingly to avoid delays. However, keep in mind that rush service only expedites the lab processing time, not the shipping time to the lab.
What if I make a mistake on my form?
If you make a mistake while filling out the Alpha Energy Laboratory form, you should print a new copy from the Alpha Energy Labs website at DrHomeAir.com/Forms. It’s essential to fill out the form accurately to prevent delays or additional fees, as the form is machine-read and must be legible.
Where should I mail my completed package?
Your completed package, which includes the signed information sheet, the radon sampler, and any applicable fees, must be mailed to Alpha Energy Labs at 2501 Mayes Road, Suite #100, Carrollton, TX 75006. It is crucial to ship the package immediately upon completion of your testing to ensure it arrives within the required timeframe. Consider using expedited shipping options such as Priority Mail, UPS, or FedEx for timely delivery.
How will I know when my test results are ready?
Once your sample is received by the lab, you can generally expect your report to be completed within 3-5 business days. If you selected rush service, this timeframe could be reduced. You can track the status of your test online at DrHomeAir.com/Results. However, allow 1-2 business days after the lab's receipt for the tracking information to be accessible.
What should I do if I have questions during the testing process?
If you have any questions or concerns while conducting your radon test, you can refer to the Frequently Asked Questions section on the Alpha Energy Labs website at DrHomeAir.com/FAQ. Alternatively, you can reach out directly by emailing radon@alphaenergylabs.com for assistance tailored to your specific situation.