What is the Frost Personal ATM & Checkcard Request Form?
The Frost Personal ATM & Checkcard Request Form is a document that customers use to request an ATM and Checkcard. This card provides access to banking services, enabling users to manage their personal accounts conveniently.
Who can complete the request form?
Any customer with a primary checking account at Frost can complete this request form. Additionally, individuals who are signers on other accounts they wish to access through the card may also list these accounts on the form.
What personal information is required on the form?
The form requires several pieces of information, including the applicant's name, address, city, state, zip code, daytime phone number, and email address. There are also options to indicate whether the request is for an address change applicable to the primary checking account or all accounts.
Can I access accounts other than my primary checking account?
Yes, you can request access to other personal accounts, including savings, money market, and high-yield money market accounts. However, the requestor must be a signer on each of the accounts listed.
What are the limitations regarding the primary account?
The primary account for obtaining a Frost ATM & Checkcard must be a checking account. Savings accounts are not eligible as primary accounts for this card request.
How long will it take to receive my card?
Once your request form is received and processed, you can expect to receive your card in the mail within 3 to 5 business days. It is important to ensure that the mailing address provided is accurate to avoid delays.
Will I receive my PIN with the card?
No, the personal identification number (PIN) will be sent in a separate mailing. This is a security measure to ensure that your PIN remains confidential until you are ready to use it.
Is there a courier fee for special handling of the request?
Yes, a courier fee may apply if your card requires special handling. This fee will be communicated as part of the processing of your request.
Where do I send the completed request form?
Once filled out, the request form should be signed and mailed to the following address: CIF Department, Frost, P.O. Box 1600, San Antonio, TX 78296. Ensure that all sections are complete to avoid processing delays.