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As organizations increasingly rely on technology for efficient visitor management, the Drivers License form plays a pivotal role in enhancing data accuracy and streamlining processes. This form is an integral part of the LobbyWorks® system, designed specifically for scanning and capturing vital information from driver licenses and IDs. Leveraging sophisticated Optical Character Recognition (OCR) technology, the form aims to convert physical identification into easily accessible digital records. While striving for a high recognition rate, it's important to note that current OCR implementations fall short of absolute accuracy; users can expect a per-character accuracy ranging from 95% to 99% when everything is properly configured. Recent updates to driver license designs, including features like holograms for security, demand state-of-the-art scanning solutions such as the Snapshell IDR, which significantly improves the readability of data obscured by these advanced security measures. Regular software updates are essential for keeping pace with continuously evolving driver license formats; staying updated not only aids in resolving compatibility issues but enhances overall scanning effectiveness. After all, the purpose of the Drivers License form extends beyond mere data entry—it represents a commitment to maintaining records that are as accurate and secure as possible.

Drivers License Example

LobbyWorks® 4.0 – Scanning Business Cards, Driver Licenses and IDs

Updated: 26 May 2011

Scanning business cards and driver licenses is a great way to capture a complete ID image for record keeping and to streamline data entry during visitor registration. Card scanning utilizes a technology called Optical Character Recognition (OCR) and a pattern recognition algorithm to identify unique driver license templates for processing.

Important notes:

1)The goal of OCR technology is to achieve the highest recognition rate possible; however, no currently available OCR technology is 100% accurate. LobbyWorks® uses an SDK, and supported card scanners measure a per-character accuracy rate of 95-99% when the technology is properly set up.

2)Many new driver license designs have been updated to include one or more holograms as a method to prevent/detect fake IDs. In the new designs, the holograms often obstruct the text that the OCR technology is attempting to decipher. Card Scanning Solutions has created a new scanner, the Snapshell IDR (Honeywell part # LWVMSSNAP), with improved light management to improve capture of data from licenses where text is hidden behind holograms. The 800 scanner does not have same capability, so we encourage users who experience OCR problems with holograms on newer IDs/licenses to consider upgrading to a Snapshell IDR model.

3)Card Scanning Solutions releases SDK updates on a regular basis due to the continuous introduction of new and updated driver license designs. If you encounter an unsupported license template, the best recommendation is to update to the latest CSS SDK to attempt to resolve the problem. LobbyWorks has been updated in v4.0.6.1 to install the full CSS SDK to enable easier SDK updates in the field. Important: If the newest SDK does not resolve the problem, you will need to collect a secure scan to provide to Honeywell technical support for forwarding to CSS.

What should I do if a driver license is not scanning properly?

Problem

Question

Resolution1

A specific model or

Do the driver license fields seem

No –

models of license do not

to be captured into the correct

1) Check both Autodetect and the state-specific

scan properly

LobbyWorks field?

settings in Front Desk.

 

 

2) Check the latest CSS SDK to see if it has a fix.

 

 

If not, collect a secure scan2 to provide to

 

 

Honeywell technical support for forwarding to

 

 

CSS.

 

Do the licenses have holograms

Yes – You have encountered a limitation of the 800

 

and are you using an 800 model

scanner relative to new driver licenses. We

 

scanner?

recommend you upgrade to the Snapshell IDR

 

 

model.

 

A specific license model was

Yes – Although CSS has added numerous new

 

previously compatible with

driver license templates, they still continue to

 

Autodetect, but now requires

support the older templates as well. We

 

selection of a state?

recommend collection of a secure scan2 be

 

 

provided for review.

 

The OCR seems to be entering a

Yes –

 

lot of typos into LobbyWorks?

1) The OCR technology is not 100% accurate.

 

 

The achievable per-character accuracy rate is

 

 

between 95-99%.

1All resolutions shown are compatible with LobbyWorks 4.0 build 4.0.6.1 or later.

2The best method of acquiring the image is by creating a “cssnlogdir” folder on the C drive. Once the cssnlogdir folder is created it will automatically capture encrypted copies of everything you scan. All you need to do is scan the problematic card, compress/zip the cssnlogdir folder and send it to Honeywell Technical Support. After the email is sent, delete the folder.

1

 

 

2) To help achieve the highest accuracy, it is

 

 

important that the scanned image shows the

 

 

entire card and that the image is good. If using

 

 

an 800 scanner, recalibrate. If recalibration

 

 

does not help, we recommend collection of a

 

 

secure scan be provided for review.

No card scans properly

Are you using an 800 scanner?

Yes –

 

 

 

1) Please confirm that the 800 model is

 

 

compatible and recalibrate the scanner. Note:

 

 

there are models of the 800 scanner that do

 

 

image capture only without OCR support.

 

 

2) Please confirm card is being inserted into

 

 

scanner with proper orientation (image face

 

 

down).

 

Front Desk starts but the

Yes – This may be caused by an installation error

 

Snapshell IDR does not power

of the driver or SDK. Uninstall both the driver/SDK

 

up?

using Add/Remove Programs and then reinstall

 

 

driver followed by SDK.

 

Front Desk starts but does not

Yes –

 

 

detect the scanner?

1) Confirm that another open application is not

 

 

using the scanner. A scanner can only connect

 

 

to one software application at a time. If this is

 

 

the problem, close the application and restart

 

 

Front Desk.

 

 

2) The scanner driver may not have been

 

 

installed properly. Apply the hot fix for

 

 

LobbyWorks 4.0.6.1. Uninstall the CSS SDK

 

 

using Add/Remove programs. Install the latest

 

 

SDK (9.42.37 or later). If the scanner was the

 

 

800 model, recalibrate the scanner.

 

Front Desk displays errors when

Yes –

 

 

attempting to start the application

1) If you encounter any device compatible error

 

 

during launch of Front Desk, manually register

 

 

the following DLLs located in the LobbyWorks

 

 

installed path bin folder:

 

 

-

BIZCOM.dll

 

 

-

ScanW.dll

 

 

-

ScanWex.dll

 

 

2) The CSS SDK may have been uninstalled.

 

 

Please confirm that a single version of the

 

 

CSS SDK is installed.

What does a per-character accuracy rate mean?

A 99% OCR accuracy rate does not mean that only one license out of 100 will be wrong. It means that approximately one character will misread on every license (assuming that each license has approximately 100 characters). A misread could be O vs 0, i vs l, u vs v, etc. This does not mean that every card will have one mistake – you could have three cards read perfectly and one card with multiple mistakes.

Why do some licenses work in Autodetect mode while for other licenses I need to select a specific state?

Auto detection like OCR works on visual information but instead of looking for characters it is looking for shapes, usually the shape of the word that represents the state or some other unique identifier that can only be found on one state. To help the SDK with auto detection, it is important that the scanned image shows the entire card and that the image is good.

How do I recalibrate the 800 scanner on LobbyWorks 4.0.6.1 or later?

When calibration of the scanner completes via Front Desk or Kiosk, the following files will be created in the ScanShell800 folder in the system:

PixGan6.dat

2

PixGanG6.dat

PixOff6.dat

PixOffG6.dat

To recalibrate the scanner, delete these files and relaunch the Front Desk or Kiosk application in the system.

Path for WinXP: C:\Documents and Settings\All Users\Application Data\Card Scanning Solutions\ScanShell800

Path for VISTA: C:\ProgramData\Card Scanning Solutions\ScanShell800

Path for Windows 7: C:\ProgramData\Card Scanning Solutions\ScanShell800

3

Form Characteristics

Fact Name Details
Technology Used The form utilizes Optical Character Recognition (OCR) technology, which aims to read text from driver licenses with a high accuracy rate but is not infallible.
Accuracy Rate The OCR technology achieves a per-character accuracy rate between 95% to 99%, meaning that on average, one character may be misread for every 100 characters scanned.
Holograms Impact New driver licenses often feature holograms which can obstruct text, complicating the OCR process. Upgrading to a Snapshell IDR scanner can help mitigate these issues.
Regular Updates Card Scanning Solutions regularly updates their SDK to accommodate new driver license designs. Users are encouraged to keep their software current to avoid compatibility issues.
State-Specific Selection While many licenses can be scanned automatically, some require users to select the specific state due to the visual identifiers present on the license.
Calibration Process Users of the 800 model scanner can improve performance by recalibrating the device. Specific files generated during calibration can be deleted to facilitate this process.
Error Management When encountering scanning errors, it is often necessary to collect secure scans for technical support. Users should follow prescribed troubleshooting steps to resolve issues efficiently.

Guidelines on Utilizing Drivers License

Filling out the Drivers License form is a straightforward process. After completing the form, it can be submitted for processing. Below are clear and concise steps to guide you through filling it out correctly.

  1. Begin by providing your full name in the designated fields.
  2. Enter your current address, ensuring that all details, including city and zip code, are accurate.
  3. Fill in your date of birth in the specified format.
  4. Include your Social Security Number if required, taking care to enter it without mistakes.
  5. Provide your height, weight, and eye color, as requested on the form.
  6. If applicable, select any applicable classifications or endorsements related to your driving privileges.
  7. Sign and date the form at the end, confirming that all provided information is truthful and complete.

What You Should Know About This Form

What should I do if a driver license is not scanning properly?

If a driver license is not scanning correctly, first check if the fields being captured are accurate. Confirm that the model of scanner being used is compatible with the specific driver license. Consider checking the Autodetect and state-specific scan settings in LobbyWorks. If the issue persists, update to the latest CSS SDK, as this might resolve the problem. In case the SDK does not address the issue, secure a scan for Honeywell technical support for further assistance.

Why do some licenses work in Autodetect mode while others require a specific state selection?

Autodetect operates using visual information, recognizing distinctive shapes and identifiers associated with each state. Some licenses may not have identifiers that the auto-detection system recognizes. When scanning, ensure that the full card image is included and the quality of the scan is high. This can help enhance the auto-detection capability.

What does a per-character accuracy rate mean?

A per-character accuracy rate refers to the precision of the Optical Character Recognition (OCR) technology when reading scanned documents. For example, a 99% accuracy rate means that, on average, one character may be misread for every 100 characters scanned, not one entire license. This may result in occasional discrepancies, such as confusing a letter "O" with the number "0" or the lowercase "l" with the uppercase "I." Some licenses may scan perfectly while others could display several errors.

How do I recalibrate the 800 scanner on LobbyWorks 4.0.6.1 or later?

To recalibrate the 800 scanner, first locate and delete specific files within the ScanShell800 folder on your system. These files are PixGan6.dat, PixGanG6.dat, PixOff6.dat, and PixOffG6.dat. After deleting them, relaunch the Front Desk or Kiosk application. Depending on your Windows version, you can find the folder in the following locations: WinXP - C:\Documents and Settings\All Users\Application Data\Card Scanning Solutions\ScanShell800; VISTA - C:\ProgramData\Card Scanning Solutions\ScanShell800; or Windows 7 - C:\ProgramData\Card Scanning Solutions\ScanShell800.

Common mistakes

Filling out a driver's license form might seem straightforward, but many people make common mistakes that can create delays or even cause their applications to be denied. Here are seven errors that you should be aware of to ensure a smooth application process.

One frequent mistake is providing incorrect personal information. Double-check your name, address, and date of birth. Typos can happen, especially in lengthy fields. An error in your name could lead to complications down the line, so taking a moment to verify each detail is crucial.

Another common pitfall is failing to sign the application. An unsigned form is like a book without a cover—it’s incomplete! Many applicants forget this simple step, which can result in their application being rejected. Before submitting, ensure your signature is in place.

Many people also neglect to read the instructions carefully. Forms often come with specific guidelines about how to fill out certain sections. Skipping this step can lead to missed information or misinterpretations of what is required. Taking a minute to read those instructions thoroughly can save you much hassle later on.

Furthermore, leaving boxes or sections blank is another mistake. Whether it’s additional identification or certain affirmations, omitting information can trigger further inquiries from the DMV or even a request to restart your application. If a question doesn’t apply to you, write “N/A” instead of skipping it entirely.

Many applicants might not consider using outdated information. Always ensure that the information you provide is current and matches official identification documents. Changes in residency, name, or even marital status should be updated on the form to avoid discrepancies.

Another area of confusion comes from not uploading the necessary documents. If the form requires additional paperwork like proof of residency or identification, failing to include these documents can result in delays. It’s always wise to review the checklist to make sure all required documents are included.

Finally, many people forget to keep a copy of their application. After you submit your form, ensure you have a record of what you submitted. This can be crucial if there are any follow-up questions or if something goes awry. Having a copy on hand can simplify your communication with the DMV later.

By being mindful of these common mistakes, you can help ensure your driver's license application is completed accurately and efficiently. Simple attentiveness can go a long way in avoiding future complications.

Documents used along the form

The following documents and forms are commonly used in conjunction with the Driver's License form. Each item serves a specific purpose related to vehicle operation, identification, and verification processes.

  • Vehicle Registration Form: This document registers a vehicle with the state. It includes details such as the vehicle's make, model, year, and VIN, along with ownership information.
  • Proof of Insurance: A document that demonstrates a driver has valid insurance coverage for their vehicle. It typically includes the insurance provider's name, policy number, and coverage details.
  • Title Application: This form is used to apply for a title when buying a new or used vehicle. It provides information about ownership and the vehicle itself.
  • Vehicle Inspection Report: This report confirms that a vehicle has passed safety and emissions inspections required by state law. It helps ensure that vehicles on the road are safe and environmentally compliant.
  • License Renewal Application: A form used to renew an existing driver’s license before it expires. It may require personal identification and possibly a vision test.
  • Traffic Violation Notice: Documentation received if a driver commits a traffic violation, outlining the details of the offense and any fines or penalties involved.
  • Identity Verification Form: This form verifies a person’s identity when applying for a driver’s license. It may require additional identification documents like a birth certificate or passport.
  • Driving Record Request Form: This form is submitted to obtain a copy of an individual’s driving history. It is often required for employment, insurance purposes, or personal records.

These documents ensure that all necessary processes are properly handled during vehicle registration, licensing, and other related activities pertaining to driving and vehicle ownership.

Similar forms

  • Passport - Like a driver's license, a passport serves as a government-issued identification document. Both include personal details, such as name and date of birth, and are used to verify an individual's identity when traveling or registering for services.

  • State ID Card - Similar to a driver's license, a state ID card is issued by state governments and functions as a form of identification. It contains key identifiers, including the individual's name, photo, and address, making it a reliable option for those who don’t drive.

  • Military ID - A military ID serves as identification for active or retired military personnel. Like the driver's license, it includes vital information such as the person's name, photo, and service details, ensuring it can be used for identification purposes in various settings.

  • Student ID Card - Issued by educational institutions, a student ID card functions similarly to a driver's license in that it provides proof of identity related to a specific institution. It typically includes a photograph, student name, and information regarding the school, making it useful for accessing campus facilities.

Dos and Don'ts

When navigating the process of filling out a driver's license form, certain considerations can make the experience smoother. Here is a list of what you should do and what you shouldn't when tackling this task.

  • Do ensure accuracy: Double-check all entries on the form to avoid mistakes that could delay processing.
  • Do familiarize yourself with your state's requirements: Each state may have unique stipulations regarding the information needed for the driver's license application.
  • Do provide complete information: Make sure all sections of the form are filled out completely to prevent any hold-ups.
  • Do keep a copy of your submission: Retain a record of what you submitted for your records and future reference.
  • Don’t rush through the form: Taking your time can help you catch errors before submitting the application.
  • Don’t leave out necessary documents: Ensure that you include all required identification and proof of residency, as missing documents can lead to delays.
  • Don’t forget to sign: An unsigned form is typically considered invalid and may result in rejection.
  • Don’t attempt to alter official documents: Tampering with any part of the form or attached documents can lead to serious legal repercussions.

Misconceptions

Understanding the ins and outs of the Drivers License form can be challenging. Here are seven common misconceptions surrounding its use, along with the truth behind them:

  1. OCR technology is perfect. Many believe the Optical Character Recognition (OCR) technology can read any driver's license flawlessly. Unfortunately, no OCR technology is 100% accurate. Even when set up correctly, its accuracy rate is usually between 95-99%. This means that a small percentage of entries could be misread.

  2. Holograms on new licenses aren’t a problem. A common belief is that holograms do not obstruct scanning. In reality, these holograms can significantly obstruct text, rendering OCR unable to read critical information and leading to errors in data entry.

  3. Older scanners work for all licenses. Some users think that their current scanner is adequate for all new driver license designs. Unfortunately, certain older models like the 800 scanner lack the capability to capture data effectively where text is hidden, particularly with new holographic designs.

  4. SDK updates aren’t necessary. A misconception prevails that existing software does not need updates. Regular updates are essential due to the continuous introduction of new license designs. Using outdated software can result in unsupported license templates, leading to scanning failures.

  5. All licenses work in auto-detect mode. Many believe that auto-detect should work flawlessly for every license. The truth is, auto-detect relies on recognizing unique shapes and structures that may vary significantly among different state licenses.

  6. Calibration isn't needed after setup. A common misunderstanding is that once a scanner is set up, it doesn’t need to be recalibrated. Regular use and environmental changes can affect performance, making periodic recalibration necessary for optimal functioning.

  7. Technical issues are always complex. Lastly, some people think that encountering errors equates to complications that are difficult to resolve. Often, these issues stem from simple oversights, such as connectivity problems or requirements for reinstallation of drivers and software.

Being informed can significantly enhance your experience with the Drivers License form. Stay proactive about updates, equipment, and the unique challenges each license may bring.

Key takeaways

When filling out and using the Drivers License form, there are several important points to keep in mind to ensure smooth data entry and effective scanning.

  • Understand OCR Limitations: While Optical Character Recognition (OCR) technology aims for high accuracy, it is not perfect. Expect a per-character accuracy rate of 95-99%. This means that some information may be misread, leading to typos in the entered data. It's essential to review scanned data for errors.
  • Holograms Affect Scanning: Many modern driver licenses include holograms that can block text. Using outdated scanners, such as the 800 model, may result in difficulties. Consider upgrading to the Snapshell IDR scanner, which offers improved capabilities for capturing data obscured by holograms.
  • Update Your Software: Regularly updating the Card Scanning Solutions (CSS) SDK can help resolve compatibility issues with newly designed licenses. If you encounter unsupported templates, installing the latest SDK might resolve your scanning problems.
  • Troubleshooting Scanning Issues: If scanning issues arise, follow a systematic approach to troubleshoot. Check scanner compatibility, ensure cards are inserted correctly, and confirm that no other programs are using the scanner. If none of these solutions work, collecting a secure scan for technical support may be necessary.

By keeping these key takeaways in mind, you can effectively fill out and utilize the Drivers License form, ensuring accurate and efficient data entry.