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The Request for Authorization for Medical Treatment, commonly known as the DWC Form RFA, plays a crucial role in the California workers' compensation system. This form is typically filled out by the treating physician to kickstart the utilization review process, as required by state law. Submission of this form ensures that all necessary medical documentation is included. To support the request, physicians must attach various reports, such as the Doctor's First Report of Occupational Injury or Illness or a treating physician’s progress report. The DWC Form RFA allows for clarity in the authorization process, distinguishing whether the request is new or a resubmission of a previous request due to changes in the employee’s condition. Additionally, it has checkboxes that facilitate expedited reviews in cases where a worker’s health is at serious risk, thus prioritizing urgent situations. The form meticulously asks for detailed information regarding the employee, the requesting physician, and the claims administrator, ensuring that all parties have a clear understanding of the treatment being requested. The specificity required in detailing the requested treatment, including codes for diagnosis and services, helps streamline the review process and enables informed decision-making by the claims administrator. Ultimately, understanding the purpose and proper completion of the DWC Form RFA is essential for both healthcare providers and employees navigating the complexities of workers' compensation claims.

Ca Rfa Example

State of California, Division of Workers’ Compensation

REQUEST FOR AUTHORIZATION

DWC Form RFA

Attach the Doctor’s First Report of Occupational Injury or Illness, Form DLSR 5021, a Treating Physician’s Progress Report, DWC Form PR-2, or equivalent narrative report substantiating the requested treatment.

 

New Request

 

Resubmission – Change in Material Facts

 

Expedited Review: Check box if employee faces an imminent and serious threat to his or her health

 

 

 

Check box if request is a written confirmation of a prior oral request.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Employee Information

 

 

 

 

 

 

 

 

 

 

 

 

Name (Last, First, Middle):

 

 

 

 

 

Date of Injury (MM/DD/YYYY):

 

Date of Birth (MM/DD/YYYY):

 

 

 

Claim Number:

 

Employer:

 

 

 

Requesting Physician Information

 

 

 

 

 

 

 

 

 

 

 

Name:

 

 

 

 

 

Practice Name:

 

Contact Name:

 

 

 

Address:

 

City:

State:

 

Zip Code:

 

Phone:

Fax Number:

 

 

 

Specialty:

 

NPI Number:

 

 

 

E-mail Address:

 

 

 

 

 

 

 

 

 

 

 

 

Claims Administrator Information

 

 

 

 

 

 

 

 

 

 

Company Name:

 

Contact Name:

 

 

 

Address:

 

City:

State:

 

Zip Code:

 

Phone:

Fax Number:

 

 

E-mail Address:

Requested Treatment (see instructions for guidance; attached additional pages if necessary)

List each specific requested medical services, goods, or items in the below space or indicate the specific page number(s) of the attached medical report on which the requested treatment can be found. Up to five (5) procedures may be entered; list additional requests on a separate sheet if the space below is insufficient.

Diagnosis (Required)

ICD-Code (Required)

Service/Good Requested

(Required)

CPT/HCPCS

Code (If known)

Other Information:

(Frequency, Duration

Quantity, etc.)

Requesting Physician Signature:

Date:

Claims Administrator/Utilization Review Organization (URO) Response

Approved

Denied or Modified (See separate decision letter)

Delay (See separate notification of delay)

Requested treatment has been previously denied

Liability for treatment is disputed (See separate letter)

Authorization Number (if assigned):

 

Date:

 

 

 

 

Authorized Agent Name:

 

Signature:

Phone:

 

Fax Number:

 

E-mail Address:

Comments:

 

 

 

 

 

 

 

DWC Form RFA (version 01/2014)

 

Page 1

Instructions for Request for Authorization Form

Warning: Private healthcare information is contained in the Request for Authorization for Medical Treatment, DWC Form RFA. The form can only go to other treating providers and to the claims administrator.

Overview: The Request for Authorization for Medical Treatment (DWC Form RFA) is required for the employee’s treating physician to initiate the utilization review process required by Labor Code section 4610. A Doctor’s First Report of Occupational Injury or Illness, Form DLSR 5021, a Treating Physician’s Progress Report, DWC Form PR-2, or equivalent narrative report substantiating the requested treatment must be attached. The DWC Form RFA is not a separately reimbursable report under the Official Medical Fee Schedule, found at California Code of Regulations, title 8, section 9789.10 et seq.

Checkboxes: Check the appropriate box at the top of the form. Indicate whether:

This is a new treatment request for the employee or the resubmission of a previously denied request based on a change in material facts regarding the employee’s condition. A resubmission is appropriate if the facts that provided the basis for the initial utilization review decision have subsequently changed such that the decision is no longer applicable to the employee’s current condition. Include documentation supporting your claim.

Review should be expedited based on an imminent and serious threat to the employee’s health. A request for expedited review must be supported by documentation substantiating the employee’s condition.

The request is a written confirmation of an earlier oral request.

Routing Information: This form can be mailed, faxed, or e-mailed to the address, fax number, or e-mail address designated by the claims administrator for this purpose. The requesting physician must complete all identifying information regarding the employee, the claims administrator, and the physician.

Requested Treatment: The DWC Form RFA must contain all the information needed to substantiate the request for authorization. If the request is to continue a treatment plan or therapy, please attach documentation indicating progress, if applicable.

List the diagnosis (required), the ICD Code (required), the specific service/good requested (required), and applicable CPT/HCPCS code (if known).

Include, as necessary, the frequency, duration, quantity, etc. Reference to specific guidelines used to support treatment should also be included.

For requested treatment that is: (a) inconsistent with the Medical Treatment Utilization Schedule (MTUS) found at California Code of Regulations, title 8, section 9792.20, et seq.; or (b) for a condition or injury not addressed by the MTUS, you may include scientifically based evidence published in peer-reviewed, nationally recognized journals that recommend the specific medical treatment or diagnostic services to justify your request.

Requesting Physician Signature: Signature/Date line is located under the requested treatment box. A signature by the treating physician is mandatory.

Claims Administrator/URO Response: Upon receipt of the DWC Form RFA, a claims administrator must respond within the timeframes and in the manner set forth in Labor Code section 4610 and California Code of Regulations, title 8, section 9792.9.1. To communicate its approval on requested treatment, the claims administrator may complete the lower portion of the DWC Form RFA and fax it back to the requesting provider. (Use of the DWC Form RFA is optional when communicating approvals of treatment; a claims administrator may utilize other means of written notification.) If multiple treatments are requested, indicate in comments section if any individual request is being denied or referred to utilization review.

DWC Form RFA (version 01/2014)

Page 2

Form Characteristics

Fact Title Description
Governing Law The DWC Form RFA is governed by California Labor Code section 4610, which outlines the utilization review process for workers' compensation treatment requests.
Attachment Requirements When submitting the form, include the Doctor’s First Report of Occupational Injury or Illness (Form DLSR 5021) or the Treating Physician’s Progress Report (DWC Form PR-2). This documentation substantiates the requested treatment.
Expedited Review Criteria Providers can request an expedited review by checking the appropriate box on the form. This is applicable if the employee faces an imminent and serious threat to their health.
Required Information Essential information such as the employee’s diagnosis, ICD-Code, and requested treatment details are mandatory for the form to be valid.
Response Timeframe Claims administrators must respond to the request within specific timeframes as stipulated in California Code of Regulations, title 8, section 9792.9.1.

Guidelines on Utilizing Ca Rfa

Completing the Request for Authorization form (DWC Form RFA) is essential for a treating physician who seeks approval for medical treatment for an injured employee. Properly filling out this form ensures that all necessary information is submitted for a timely review, which can significantly impact the employee’s recovery process. Below are the steps to help you navigate through the form efficiently.

  1. Gather Required Documentation: Before starting, collect the Doctor's First Report of Occupational Injury or Illness (Form DLSR 5021), a Treating Physician’s Progress Report (DWC Form PR-2), or any equivalent narrative report that supports the requested treatment.
  2. Check Appropriate Boxes: At the top of the form, check the box indicating whether this is a new request, a resubmission due to changed material facts, or if an expedited review is necessary.
  3. Enter Employee Information: Fill in the employee’s name (last, first, middle), date of injury, date of birth, claim number, and employer's name.
  4. Fill Out Requesting Physician Information: Provide the name, practice name, contact person's name, address, city, state, zip code, phone number, fax number, specialty, NPI number, and email address of the requesting physician.
  5. Complete Claims Administrator Information: Include the company name, contact person's name, address, city, state, zip code, phone number, fax number, and email address of the claims administrator.
  6. Detail Requested Treatment: Under the requested treatment section, list each specific medical service, good, or item. Include the diagnosis, ICD code, and CPT/HCPCS code if known. Mention any relevant information such as frequency, duration, or quantity.
  7. Requesting Physician Signature: Sign and date the form in the designated section to confirm that the information provided is accurate.

After completing these steps, the form can be submitted to the claims administrator via mail, fax, or email, according to their specified methods. Timely submission is critical to ensure that the review and authorization process proceeds without delay.

What You Should Know About This Form

What is the purpose of the DWC Form RFA?

The DWC Form RFA, or Request for Authorization for Medical Treatment, is used in California’s workers' compensation system. It allows an employee's treating physician to seek approval for medical services or treatments necessary for the employee's recovery from a work-related injury. The form is essential for starting the utilization review process mandated by California's Labor Code section 4610. To process the request, the form must be accompanied by relevant medical documents, such as the Doctor’s First Report of Occupational Injury or Illness.

What information is required on the DWC Form RFA?

The DWC Form RFA requires detailed information about the injured employee and the treatment being requested. This includes the employee's name, date of birth, claim number, and injury date. Additionally, the form must provide details about the treating physician, including their name, contact information, and specialty. The requested treatment section should list each specific medical service or item being requested along with diagnosis, ICD code, and CPT/HCPCS code when applicable. A signature from the requesting physician is also mandatory.

How should the DWC Form RFA be submitted?

The DWC Form RFA can be submitted through various methods, including mail, fax, or email. It is important to send it to the designated address, fax number, or email provided by the claims administrator. All identifying information must be accurately filled out to avoid delays in processing. If the physician is requesting expedited review due to a serious health threat, supporting documentation is required to substantiate this request.

What happens after submitting the DWC Form RFA?

Upon receipt of the DWC Form RFA, the claims administrator must respond in accordance with California's regulations. Typically, they will notify the requesting physician of their decision within set timeframes. The response may state if the request for treatment has been approved, denied, or modified. If the administrator decides to deny a request or delay processing, they will provide specific reasons in a separate letter. Communication can also occur directly on the form, if approved.

What should a physician do if the treatment is denied or modified?

If a treatment request is denied or modified, the physician should carefully review the reasons provided in the claims administrator's response. They may need to gather additional documentation or evidence to support the need for the requested treatment. If there's a change in the employee's condition or new information available, the physician can submit a resubmission of the request. Always ensure that any resubmitted request reflects the current material facts of the case.

Common mistakes

Filling out the California Request for Authorization (DWC Form RFA) can be a straightforward process, but there are common mistakes that can lead to delays or denials. Understanding these pitfalls is crucial as you navigate the form. Here are seven frequent errors to watch for.

One common mistake is failing to attach the necessary documents. The form requires a Doctor’s First Report of Occupational Injury or Illness or a Treating Physician’s Progress Report. Without these attachments, the request could be abruptly denied. It is important to ensure all required reports are included when submitting your request.

Another error involves not properly indicating the type of request. There are checkboxes at the top to specify whether it is a new request, a resubmission, or an expedited review. Skipping this step can confuse the claims administrator and lead to processing delays. Always check the appropriate box to clarify the nature of your request.

People often neglect to provide complete and accurate patient and physician information. Missing or inaccurate details, such as the name, date of injury, or contact information, can hinder the processing of your request. Double-check all entries for accuracy before submission to avoid unnecessary issues.

The treatment requested must be clearly listed, along with the corresponding diagnosis and ICD code. Some individuals forget to provide specific details about the medical services or items being requested. Including all relevant information ensures that the claims administrator can effectively evaluate the necessity of the treatment.

A further mistake is failing to sign the form. The requesting physician’s signature is mandatory. In some instances, the signature line is overlooked, which can result in the entire request being ignored. Always ensure that the necessary signature is present before sending in the form.

Additionally, not providing justification for treatment that deviates from standard guidelines can lead to denials. If your treatment request is inconsistent with established protocols, you should include scientific evidence supporting the necessity of the treatment. This can help substantiate your request and potentially improve the chances of approval.

Lastly, individuals may forget to follow up on their requests. After submission, the claims administrator is required to respond within specific timeframes. However, waiting without checking in can lead to missed opportunities for clarification or additional information. Following up can keep your request moving forward efficiently.

By avoiding these common mistakes when completing the California DWC Form RFA, you can enhance the likelihood of a smooth and successful authorization process. Attention to detail, thoroughness, and prompt follow-up can make a significant difference in the outcome of your treatment request.

Documents used along the form

In California, the Request for Authorization (DWC Form RFA) is an essential document used in the workers' compensation process. It is often accompanied by other forms that provide necessary context or additional information relating to the employee's treatment and injury. Here is a list of relevant documents that are frequently used alongside the DWC Form RFA.

  • Doctor’s First Report of Occupational Injury or Illness (DLSR Form 5021): This form provides the initial medical assessment of the injured employee's condition. It outlines the nature of the injury or illness, the recommended treatment, and the employee's ability to work.
  • Treating Physician's Progress Report (DWC Form PR-2): This report updates the claims administrator on the patient's ongoing treatment and progress. It can be critical in supporting requests for additional treatments, particularly if there are changes in the employee's condition.
  • Utilization Review Request (UR Request): This document is submitted when the medical necessity of the requested treatment is reviewed. It includes clinical information and documentation supporting the request for treatment or services.
  • Notice of DC Medical Provider Network (MPN): This notice informs injured workers about the designated network of medical providers they must use for treatment. It is important for employees to understand their rights and responsibilities within the MPN.
  • Claims Administrator's Response: After submission of the RFA, the claims administrator provides a response detailing whether the requested treatment is approved, denied, or modified, along with any relevant comments or additional requests.
  • Peer Review Report: In cases where the treatment requested is inconsistent with established guidelines, a peer review may be conducted. This report provides an independent evaluation of the appropriateness of the treatment and may influence the decision on the authorization.

Utilizing these documents effectively streamlines the authorization process and ensures that the injured worker receives timely and appropriate medical care. Each form serves a distinct purpose, contributing to a comprehensive understanding of the employee's circumstances and treatment needs.

Similar forms

  • Claim Form: A document used to collect necessary information about an injury or illness, similar to the RFA as it initiates the process for claims processing.
  • First Report of Injury: Also requires details about the injury and treatment, much like the RFA, as it documents the initial assessment by a physician.
  • Treating Physician's Progress Report: A follow-up document like the RFA that tracks ongoing treatment and recovery progress for the injured employee.
  • Authorization for Treatment Form: This form requests approval for medical treatments and services, similar in intent to the RFA for obtaining authorization.
  • Utilization Review Request: A document that evaluates the necessity of proposed treatments, paralleling the RFA's purpose of securing treatment approvals.
  • Patient Consent Form: Collects patient agreement for treatment, similar in that both seek permission related to health services.
  • Medical Necessity Certification: Demonstrates that a treatment is essential, akin to the RFA which requires documentation to support treatment requests.
  • Insurance Verification Form: Confirms coverage and benefits for proposed treatments, similar as it checks eligibility prior to care provision.
  • Settlement Agreement: Finalizes claims and benefits post-treatment, linking to the RFA as both involve aspects of patient care and outcomes based on treatment requests.

Dos and Don'ts

When filling out the California Request for Authorization (RFA) form, it’s important to follow specific guidelines to ensure that your request is processed efficiently. Here’s a clear list of what you should and shouldn’t do:

  • Do attach the necessary documentation, such as the Doctor’s First Report of Occupational Injury or Illness.
  • Don’t submit incomplete forms without all required information.
  • Do check the correct box indicating whether this is a new request or a resubmission.
  • Don’t ignore the requirement to provide supporting documents for expedited reviews.
  • Do clearly list each specific medical service or treatment being requested.
  • Don’t leave out diagnosis and ICD codes, as these are mandatory.
  • Do sign and date the form before submission.
  • Don’t forget to include your contact information for follow-up.
  • Do double-check for any specific guidelines supporting the requested treatment.

Misconceptions

Misconception 1: The RFA form guarantees treatment approval.

This is incorrect. Submitting the DWC Form RFA is necessary to start the authorization process, but it does not ensure that the requested treatment will be approved. The claims administrator will review the request and make a decision based on established protocols.

Misconception 2: All types of medical treatments require an RFA.

Not every medical treatment requires an RFA. The DWC Form RFA is specifically needed for treatments that fall under the utilization review process as defined by California Labor Code section 4610. Some treatments may not require authorization.

Misconception 3: The form can be submitted without supporting documents.

This is false. The RFA must be accompanied by relevant documents, such as the Doctor’s First Report of Occupational Injury or Illness or a Treating Physician's Progress Report. These documents help substantiate the requested treatment.

Misconception 4: Physicians can submit the RFA form using any method.

There are specific submission guidelines. The RFA must be sent to the designated address, fax number, or email provided by the claims administrator. Follow the guidelines closely to avoid delays in processing.

Misconception 5: Only one treatment can be requested on the form.

This is misleading. The RFA can include up to five specific procedures. If more procedures need to be requested, additional pages should be attached, ensuring that all necessary information is provided.

Misconception 6: Expedited reviews are automatic.

Expedited reviews are not automatic. Physicians must specifically request expedited review and provide documentation showing that there is an imminent and serious threat to the employee's health to qualify for this expedited process.

Key takeaways

When filling out and using the California Request for Authorization (DWC Form RFA), keep these key takeaways in mind:

  • Complete Information: Ensure all sections are filled out, including employee details and requested treatment specifics.
  • Documentation Required: Attach necessary reports like the Doctor’s First Report or Treating Physician’s Progress Report to substantiate your request.
  • Checkboxes Matter: Use checkboxes wisely to indicate if it's a new request, a resubmission, or if expedited review is necessary.
  • Accurate Codes: Include both the diagnosis ICD code and, if known, the CPT/HCPCS code for each requested service.
  • Personal Signatures: The requesting physician must sign and date the form. This signature is mandatory.
  • Timely Responses: Claims administrators must respond within specified timeframes upon receiving the form.
  • Routing Options: The form can be sent through mail, fax, or email as designated by the claims administrator.
  • Follow-Up Needed: If the request is denied, follow up as necessary. Understand reason codes can guide further actions.
  • Confidentiality Required: Handle the form carefully, as it contains private healthcare information and should only be sent to authorized parties.