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The Canon iP100 Manual form serves as a comprehensive guide designed to help users navigate their photo printer effectively. It begins with essential information that users should record, such as the serial number, model number, and purchase date, all of which facilitate better customer support. The manual also outlines available technical support options: users can access help via the internet for quick solutions, email for personalized assistance, or live support through a toll-free number. For those seeking extended service, Canon offers a CarePAK program that provides additional coverage at attractive prices. Users can learn about the printer's features, from loading paper to troubleshooting common issues. This thorough manual covers various topics, ensuring users have the necessary resources to maintain and operate their Canon iP100 effortlessly. Additionally, it cautions readers that the content is subject to change and emphasizes the importance of staying informed through Canon's official resources.

Canon Ip100 Manual Example

Photo Printer

series

Quick Start Guide

Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the back of the product): _____________________________________

Model Number (located on the top of the product): ______________________________________

Setup CD-ROM number (located on the CD-ROM): ______________________________________

Purchase Date: __________________________________________________________________

Customer Technical Support Sequence*

1.Internet www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and “where to buy” instructions are found here.

2.Email Tech Support www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

3.Toll-Free Live Tech Support (1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday- Saturday (excluding holidays), during your product’s 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

4.Extended Service and Support www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.

For more information and updated program specifics, please visit our web site at www.canontechsupport.com.

* Support program specifics are subject to change without notice.

series

Photo Printer

Quick Start Guide

© CANON INC.2008

All rights reserved. No part of this publication may be transmitted or copied in any form whatsoever without the express written permission.

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA iP100 series Photo Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

Specifications are subject to change without notice.

Depending on your application program, operations may differ. For details, refer to the instruction manual of your application. The steps described in this manual are in Windows Vista™ operating system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac® OS X v.10.4.x.

All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof.

As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

About Consumables

Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.

Trademarks

z“Microsoft” is a registered trademark of Microsoft Corporation.

z“Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.

z“Windows Vista” is a trademark of Microsoft Corporation.

z“Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.

z“IrDA Feature Trademark” is owned by the Infrared Data Association and used under license therefrom.

z“Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.

Table of Contents

 

Introduction

2

Safety Precautions

3

Before Using the Printer

6

Included Items

6

Accessories

7

Turning the Printer On and Off

8

Loading Printing Paper

10

Printing from Your Computer

18

Printing with Windows

18

Printing with Macintosh

19

Printing Photographs Directly

 

from a Compliant Device

20

Printing Photographs Directly

 

from a Compliant Device

20

About PictBridge Print Settings

22

Routine Maintenance

24

When Printing Becomes Faint or Colors

 

Are Incorrect

24

Printing the Nozzle Check Pattern

25

Examining the Nozzle Check Pattern

27

Print Head Cleaning

28

Print Head Deep Cleaning

31

Aligning the Print Head

33

Replacing an Ink Tank

43

Keeping the Best Printing Results

49

Cleaning Your Printer

50

Troubleshooting

57

Cannot Install the Printer Driver

58

Cannot Connect to Computer Properly

60

Print Results Not Satisfactory

61

Printer Does Not Start

64

Printer Moves But Ink Is Not Ejected

65

Paper Does Not Feed Properly

65

Paper Jams

66

Alarm Lamp Flashes Orange

67

Power Lamp Flashes Green and Alarm

 

Lamp Flashes Orange Alternately

69

Message Appears on the Computer

 

Screen

70

Error Message Appears on a PictBridge

 

Compliant Device

74

Cannot Print Properly through Infrared

 

Communication

75

Cannot Print Properly via Bluetooth

 

Communication

75

Appendix

76

Carrying the Printer

76

Traveling Abroad with the Printer

76

How to Use the Documentation Provided

77

Reading the On-screen Manuals

78

Solution Menu (Windows Only)

79

My Printer (Windows Only)

79

Specifications

80

Users in the U.S.A

82

For California, USA only

85

Index

86

1

Introduction

This Quick Start Guide uses the following symbols to indicate important information. Always observe the instructions indicated by these symbols.

Warning

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Important

Instructions that must be observed for safe operation.

2Introduction

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual.

Warning

zThis product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.

zYou may cause an electric shock, fire, or damage the printer if you ignore any of these safety precautions.

Choosing a location

Do not place the printer close to flammable solvents such as alcohol or thinners.

 

 

 

 

Power supply

Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

 

 

 

 

 

Always push the plug all the way into the power outlet.

 

 

 

 

 

Never damage, modify, stretch or excessively bend or twist

 

 

 

the universal AC adapter and power cord. Do not place

 

 

 

heavy objects on the power cord.

 

 

 

 

 

 

Never plug the printer into a power socket that is shared with other equipment (extension lead/cord, 2- or 3-way adapter, etc.).

Never use the printer if the power cord is bundled or knotted.

If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service.

Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet. If the printer is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust collected on the plug absorbs moisture and may cause insulation failure and fire.

If you hear thunder, disconnect the power supply of the printer and refrain from using it. Leaving the printer plugged in may cause fire, electric shock, or damage to the printer, depending on the thunder storm.

Use the power cable included with the printer.

Use only power supplies listed in the user instructions (Canon AC Adapter: K30287, Li-ion Battery

Pack: K30274, Car Adapter: K30275). Do not use them for other products.

Safety Precautions

3

Cleaning the printer

Use a damp cloth to clean the printer. Never use flammable

 

 

 

 

solvents such as alcohol, benzene or thinners.

 

 

 

 

If flammable solvents come in contact with electrical

 

 

 

 

components inside the printer, it could cause a fire or electric

 

 

 

 

shock.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Always unplug the printer from the power outlet before cleaning the printer.

 

If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the

 

printer.

 

 

 

 

 

Maintaining the

Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the

printer

printer.

 

The printer contains high-voltage components. Never attempt any maintenance procedure not

 

described in this guide.

 

 

 

 

 

Working around the

Do not use highly flammable sprays near the printer.

printer

This could cause a fire or electric shock if the spray comes into contact with electrical components

 

inside the printer.

 

 

 

 

 

Caution

You may cause injury or damage the printer if you ignore any of these safety precautions.

Choosing a location

Do not install the printer in a location that is unstable or subject to excessive vibration.

 

 

 

 

 

 

 

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or

 

close to a heating source.

 

To avoid the risk of fire or electric shocks, install the printer in a location with an ambient

 

temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

 

 

 

 

 

 

 

Do not place the printer on a thick rug or carpet.

 

 

 

 

 

 

Power supply

Ensure that the area around the power outlet is kept clear at

 

 

 

 

 

all times so you can easily unplug the power cord if

 

 

 

 

 

necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Never remove the plug by pulling on the cord.

Do not use an extension lead/cord.

4Safety Precautions

Working around the Never put your hands or fingers in the printer while it is printing.

printer

 

 

 

Do not carry or store the printer with the front of printer (the

 

 

 

 

 

 

Paper Output Slot Cover side) down.

 

 

 

A failure can result.

 

 

 

 

 

 

 

Do not place any object on the printer.

 

 

 

 

 

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,

 

thinners, etc.) on top of the printer.

 

 

 

 

 

If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service.

 

 

 

Print Heads and ink Keep ink tanks out of the reach of children.

tanks

In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water

 

to drink.

 

If irritation or discomfort occurs, obtain medical advice immediately.

 

 

 

 

 

In case ink gets in contact with eyes, rinse with water immediately.

 

In case ink gets in contact with skin, wash with soap and water immediately.

 

If irritation to eyes or skin persists, obtain medical advice immediately.

 

 

 

 

 

Do not shake Print Heads or ink tanks.

 

Ink may leak out and stain clothing or the surrounding area.

 

 

 

 

 

Never touch the electrical contacts on a Print Head after

 

 

 

 

 

 

printing. The metal parts may be very hot and could cause

 

 

 

burns.

 

 

 

 

 

 

Do not throw ink tanks into fire.

Universal AC Adapter When you pack the universal AC adapter for travel or storage, never wrap the cord around the body of the AC adapter to prevent the cord from splitting or separating from the body of the AC adapter and causing a short circuit.

Safety Precautions

5

Before Using the Printer

Included Items

Check that all the following items are in the box. If anything is missing or damaged, contact your Canon Service representative.

zPrinter

zSetup CD-ROM

zEasy Setup Instructions (Setup Sheet)

zQuick Start Guide

zPrint Head

zInk tanks (PGI-35 Black, CLI-36 Color)

zUniversal AC Adapter

zPower cord

zAdditional documents

*A USB cable is necessary to connect the printer with your computer.

6Before Using the Printer

Form Characteristics

Fact Name Detail
Printer Series Canon PIXMA iP100 series Photo Printer
Help Resources Customers can access support via the internet, email, or toll-free phone for live assistance.
Toll-Free Support Hours Live technical support is available Monday through Saturday, excluding holidays.
Warranty Information The printer has a one-year limited warranty period for technical support.
Extended Service Plan Canon offers a CarePAK Extended Service Plan that can provide up to three years of coverage.
Consumer Rights In California, consumers have specific rights related to warranties and product support.

Guidelines on Utilizing Canon Ip100 Manual

Filling out the Canon iP100 Manual form is straightforward. Begin by gathering the required information to complete the necessary sections. This form assists in documenting your product details for future reference and support, ensuring a smoother experience whenever assistance is needed.

  1. Locate the serial number on the back of the printer and write it in the provided space.
  2. Find the model number on the top of the printer and enter it in the designated area.
  3. Identify the setup CD-ROM number found on the CD-ROM and fill in the appropriate field.
  4. Record the purchase date of the printer in the space allotted for this information.
  5. Review the completed form to ensure all entries are accurate and legible.

What You Should Know About This Form

What should I do if I need support for my Canon iP100 printer?

If you're looking for support for your Canon iP100 printer, you have several options. Start by visiting Canon's tech support website at www.canontechsupport.com. Here, you can find drivers, FAQs, and detailed product information. If you need personalized assistance, consider emailing their tech support team, who typically responds within 24 hours. For immediate help, you can call their toll-free support line at 1-800-828-4040, available Monday to Saturday. Remember, if your product is still under warranty, this support is free!

Where can I find the serial and model numbers on my printer?

Finding the serial and model numbers on your Canon iP100 is straightforward. The serial number is located on the back of the printer, while the model number can be found on the top. Make sure to keep this information handy when reaching out for support or when registering your product. It helps Canon assist you more efficiently!

How do I extend my warranty with the Canon CarePAK service?

To extend your warranty, look into the Canon CarePAK Extended Service Plan. This plan provides up to three years of additional service at an attractive price. You can purchase CarePAK while your printer is still under its original warranty. For further details, call 1-800-385-2155 or visit www.canonesp.com. Enjoy peace of mind knowing that additional support is just a call away!

What should I do if my printer isn’t printing correctly?

When print results are not satisfactory, don't panic! The first step is to do some basic troubleshooting. Check if the printer has enough ink and paper, and make sure it’s properly connected to your computer. You can run a nozzle check pattern test to determine if the print head needs cleaning. If you’re still facing issues after these steps, refer to the troubleshooting section of your manual for specific error messages or issues.

How can I maintain the best printing results with my Canon iP100?

To keep your Canon iP100 performing at its best, regular maintenance is key. Always use genuine Canon ink tanks and keep the printer clean. Perform routine checks on the print head and do periodic alignments to avoid output issues. Following the maintenance guidelines provided in your manual can significantly enhance the longevity and quality of your prints. Happy printing!

Common mistakes

When filling out the Canon iP100 Manual form, many users tend to overlook important details that can lead to confusion or delays in support. One common mistake is failing to record the serial number. This number is typically located on the back of the printer and is essential for identifying the specific model. Without it, obtaining support can become problematic.

Another frequent error is neglecting to include the model number. Just like the serial number, this detail is crucial. It helps Canon's support team understand which product you're using, enabling them to provide tailored assistance.

Many people skip filling in the setup CD-ROM number, found on the CD, which is another serious oversight. This number is necessary for verifying that you have the correct software version for your printer. Incomplete information can substantially slow down the troubleshooting process.

Another common pitfall involves failing to specify the purchase date. This information is vital, especially if the printer is still under warranty. Without the purchase date, you may not be able to take advantage of any warranty services or product replacements, which can result in unnecessary out-of-pocket expenses.

Some users mistakenly assume that online resources are sufficient and ignore or skip the suggestions for reaching out via email or phone support. While the website is indeed a helpful starting point, speaking to a live representative can often resolve issues faster, especially when dealing with technical problems.

Lastly, many people do not review the general troubleshooting section in the manual after filling out the form. This section contains valuable information that might resolve issues before you even need to contact support. By overlooking it, users may miss out on solving problems independently and efficiently.

Documents used along the form

The Canon iP100 Manual form is a crucial document for users of the Canon PIXMA iP100 series photo printer. It contains essential information regarding setup, troubleshooting, and technical support. Several other forms and documents support this manual and can assist users in maximizing their printing experience.

  • Quick Start Guide: This document provides a simple, step-by-step approach to getting started with the printer. It outlines the initial setup process, including how to load paper and install ink cartridges, ensuring that users can quickly begin printing.
  • Technical Support Contact Information: This list contains various methods to reach Canon’s technical support team. It includes phone numbers for live support, email options, and links to online resources, aiding users in resolving issues efficiently.
  • Safety Precautions Sheet: This document highlights important safety information. It details precautions users should take when operating the printer to avoid accidents and ensure safe usage overall.
  • Consumables Purchase Guide: This guide includes information on how to purchase necessary consumables, such as ink tanks and cartridges. It may present options for both retail and online purchases, helping users maintain their printer effectively.
  • Extended Service Plan Information: This document outlines the features and benefits of the Canon CarePAK Extended Service Plan. It explains coverage options for repairs and support beyond the standard warranty, giving users peace of mind for long-term maintenance.

Having these accompanying forms and documents readily accessible can greatly enhance a user's experience with the Canon iP100 series printer. They provide essential guidance and support, allowing users to troubleshoot and maintain their devices effectively.

Similar forms

The Canon iP100 Manual form shares similarities with several other important documents related to electronics and technical support. Here are some of those documents and how they compare:

  • User Manual for Other Canon Printers: Similar to the iP100 Manual, these documents provide detailed instructions for setup, operation, and troubleshooting various models in the Canon printer lineup. They guide users through specific processes tailored to each printer model.
  • Quick Start Guide for Electronics: Like the iP100 Manual, a Quick Start Guide offers concise and user-friendly information to help users get up and running quickly. It typically includes basic setup instructions and essential troubleshooting tips.
  • Product Support Website Pages: The support web pages function similarly to the iP100 Manual by offering resources for troubleshooting and FAQs. Users can find online help just like the manual provides, but in a more dynamic and interactive format.
  • Extended Warranty Information: This document outlines terms of extended service and support options. Similar to the iP100 Manual, it ensures customers understand their coverage and how to access these additional resources for their products.
  • Troubleshooting Guide: Much like the troubleshooting section within the iP100 Manual, these guides focus specifically on common problems and detailed solutions. They serve as a companion document for users experiencing issues and needing targeted assistance.
  • Installation or Setup Instruction Sheets: These sheets provide guidance on how to install software or hardware, akin to the setup instructions in the iP100 Manual. They ensure the user properly connects devices and understands the necessary steps for successful operation.

Dos and Don'ts

When filling out the Canon iP100 Manual form, here are ten important tips to consider:

  • Do ensure all requested information is filled in completely.
  • Don’t leave any fields blank that are marked as required.
  • Do double-check the serial and model numbers for accuracy.
  • Don’t use any abbreviations or shorthand when filling out the purchase date.
  • Do write clearly and legibly to avoid any misunderstandings.
  • Don’t rush through the process; take your time to avoid mistakes.
  • Do keep a copy for your records after submitting the form.
  • Don’t forget to read the instructions that accompany the form.
  • Do reach out to Canon support if you have questions.
  • Don’t submit the form if you feel unsure about any of the information provided.

Following these tips can help ensure a smooth process when engaging with Canon support and services. Accurate information fosters better assistance.

Misconceptions

  • Misconception 1: The Canon iP100 printer does not require maintenance.
  • In reality, like any printer, the Canon iP100 requires regular maintenance to operate optimally. This includes cleaning the print heads and ensuring the ink tanks are replaced when necessary.

  • Misconception 2: All printing issues can be resolved through online troubleshooting.
  • While online resources like Canon's tech support webpage offer helpful guidance, some problems may require direct assistance from a technical support representative. Not all issues are solvable without professional help.

  • Misconception 3: The printer can connect to computers without any setup.
  • This is not true. The Canon iP100 needs to be set up properly, including driver installation and wireless configuration, for seamless connectivity with computers and mobile devices.

  • Misconception 4: You can always find consumables for the printer, even after production stops.
  • While ink tanks and cartridges are available for five years after production ceases, it's wise to stock up early. Availability may vary after that period, affecting long-term use.

  • Misconception 5: Customer support is only available through phone calls.
  • Canon provides multiple support channels, including email and online resources. Customers can choose the option that best fits their needs, ensuring they receive help quickly and conveniently.

Key takeaways

When filling out and using the Canon iP100 manual form, consider the following key takeaways:

  • Record Important Information: Before reaching out to Canon support, fill in your serial number, model number, setup CD-ROM number, and purchase date accurately. This information is essential for troubleshooting and support.
  • Explore Online Resources: For quick assistance, visit the Canon technical support website. You can find FAQs, download drivers, and access troubleshooting tools that guide you through common issues.
  • Email Support for Specific Issues: If your question requires personalized help, emailing Canon's technical support team is advisable. They aim to respond within 24 hours with clear solutions.
  • Utilize Toll-Free Support: Canon offers live technical support for free during the product’s one-year warranty. This service is available Monday to Saturday, excluding holidays, allowing you to get immediate assistance.
  • Consider Extended Care Options: If you seek additional support beyond the standard warranty, look into the Canon CarePAK program. This service plan provides extended coverage and includes benefits like product replacement.