What is the purpose of the Change PCP Amerigroup form?
This form is used to request a change in your Primary Care Provider (PCP). Your PCP is essential for managing your health care needs. Completing this form allows you to select a new PCP when you feel the need for a change.
How long does it take to process the form?
Once submitted, the form takes between 24 to 72 hours for processing. If your request is urgent, it is advisable to contact Member Services directly at 1-800-600-4441 (TTY 711).
What information do I need to provide on the form?
You will need to provide various details including your full name, date of birth, and, if applicable, the name of the legal guardian. Additionally, your Amerigroup ID number or Social Security number, Medicaid ID number, state of residence, and contact phone number are required. Information about your new PCP, including their name, phone number, and fax number, must also be included.
Can I request a change to my child's PCP?
Yes, if you are the legal guardian of a minor, you can fill out the form to request a change for your child’s PCP. Ensure that you provide your name and signature as the responsible party.
What should I do if all fields are not completed?
Your request will not be processed unless all required fields are completed. It is essential to review your submission carefully to ensure that no information is missing.
How can I submit the form for processing?
The completed form can be submitted via fax to 1-866-840-4993. For timely processing, ensure that it is filled out entirely before sending it.
What are some common reasons for changing my PCP?
Members often request a change for various reasons. Common motivations include auto-assignment issues, relocation of either the member or the current PCP, convenience of the new PCP's office location, dissatisfaction with the current PCP, or concerns regarding appointment availability.
What if I have more details to provide regarding my reason for reassignment?
There is a section on the form where you can provide additional details regarding your reason for requesting a change. This allows you to explain your situation fully, which can assist in processing your request appropriately.
Is there a specific effective date for the PCP change?
The form requests a date of request. You can indicate the effective date of the PCP change, which should be considered alongside the processing time. Be aware that changes may not be instantaneous, so plan accordingly when selecting an effective date.