What is the Cigna Tel Drug Fax form?
The Cigna Tel Drug Fax form is a document used to order prescription medications and manage refills through Cigna's Tel-Drug service. By completing this form, you provide essential information to ensure that your prescriptions are filled accurately and delivered to you in a timely manner.
How do I fill out the Cigna Tel Drug Fax form?
To complete the form, follow these steps: Start by providing the insurance cardholder's information, including their ID number and temporary shipping address. Next, select your preferred shipping method and indicate your payment choice. After that, fill out the allergies and health conditions section. Finally, complete the sections for refill or new prescriptions. Be sure to print clearly and use black or blue ink to avoid any issues.
What happens if I submit an incomplete form?
If you submit an incomplete form, it may delay the processing of your order. Missing information can result in Cigna needing to contact you for clarification, which takes additional time. To prevent this, double-check all sections before sending your form to ensure that it's complete and accurate.
Are there any specific payment requirements I need to be aware of?
Yes, you'll need to include a payment method with your order. You can either enclose a check or money order, or authorize Cigna to bill your credit card. Be aware that you must also fill out your credit card details completely. Failure to provide the necessary payment information can prevent your order from being processed.
Can I order refills through this form?
This form is not meant for refills you plan to order via phone or online. Instead, you can place refill orders by calling the automated system at 1.800.TEL.DRUG (835.3784) or by visiting mycigna.com. If you intend to refill prescriptions at a pharmacy other than Cigna Tel-Drug, do not include those refills on this form.
What do I need to know about allergies?
It is essential to complete the allergies and health conditions section every time you place an order. This section helps the pharmacy identify any possible allergic reactions to prescribed medications. If you have no known allergies, check the appropriate box to indicate that there are no changes since your last order.
Can I request brand-name medications only?
If you prefer to receive a brand-name medication instead of a generic one, you can indicate this by checking the "Brand Only" box on the form. However, be aware that this choice may lead to a higher cost for you. It is essential to discuss this option with your healthcare provider if you are unsure.
Who should I contact if I have questions about the form?
If you have any questions or need assistance with filling out the form, you can call Cigna Tel-Drug at 1.800.TEL.DRUG (835.3784). Additionally, you can visit their website at www.teldrug.com for further information or to send inquiries via mail to the provided address on the form.