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The ComEd 1800 form serves as a vital tool for customers seeking compensation for various damages associated with Commonwealth Edison Company’s services. When filling out this claim form, customers must provide detailed information about the incident, including the location, date, and nature of the damage incurred. Essential personal details, such as contact information and ComEd account numbers, help streamline the process. Additionally, the form allows individuals to describe the specific damages, be it to property, vehicles, or food spoilage, and mandates that they attach supporting documentation. This evidence can range from repair estimates to receipts, all of which are crucial for substantiating the claims. Importantly, the form clearly states that submitting it does not equate to an admission of liability by ComEd, thereby establishing a preliminary understanding of the claims process. Customers are encouraged to be as thorough as possible when completing the form, as this can significantly impact the investigation and resolution of their claim. Moreover, understanding the legal framework surrounding these claims, such as Section 16-125 of the Illinois Public Utilities Act, is key for customers, especially when it comes to power interruptions or fluctuations that may affect eligibility for damages. Consequently, navigating the nuances of the ComEd 1800 form can determine not just the outcome of a claim, but also the experience of the customer in a potentially challenging situation.

Comed 1800 Example

 

 

 

 

Commonwealth Edison Company

 

 

 

 

 

Claims Department

 

 

 

 

 

P.O. Box 767

 

 

 

 

 

 

Chicago, IL 60690-0767

 

 

Please Print Legibly

(Use an additional sheet of paper if more space is needed.)

 

 

 

 

 

 

(

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___________________________

 

Daytime Phone Number

Name

 

 

 

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___________________________

 

Home Phone Number

Address

 

 

 

_______________

___________________________

 

Name of Contact Person

City

State

Zip

(Units of Local Government Only)

 

 

 

 

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ComEd Account Number

 

 

 

 

 

 

 

 

Social Security Number (Optional)

 

What happened?

Claim Form

1-800-Edison-1

1-800-334-7661

1-800-95-LUCES

(1-800-955-8237)

(se habla espa–ol)

Date Damage Occurred

____________________

Time: ______ a.m./p.m.

Location of Damage

Address

City/State/Zip

THIS FORM IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE ANY ADMISSION OF LIABILITY ON THE PART OF COMMONWEALTH EDISON COMPANY. Return completed claim form and documentation to:

Commonwealth Edison Company

Claims Department

P.O. Box 767

Chicago, IL 60690-0767

List of DamagesAttach supporting documentation. If your claim is for repair to a vehicle, your documentation should include copies of estimates from two repair shops on their printed invoice or estimating form; we reserve the right to request an independent estimate. If your claim is for food spoilage, your documentation should include an itemized list of spoiled items shown with the price of each and the total for all items, and copies of receipts or canceled checks, if any. If your claim is for equipment or property repair, your documentation should include copies of bills paid to have the property repaired, or in the event that you choose not to have the property repaired, a copy of a written estimate of the cost that would have been incurred if the property had been repaired. If an item is not repairable, you should state that information and your documentation should include proof that a total loss of the property resulted. If your claim is for damage from a power interruption, power surge, or other fluctuation, your documentation should include proof that the damage resulted from such power interruption, power surge, or other fluctuation.

ItemMake/ModelAge

__________ ___________ ____

__________ ___________ ____

__________ ___________ ____

Dollar Amount of Damage Claim: $__________

Date

Purchase

Repair or

 

Purchased

Price

Replacement Cost

Serial No.

_______

_______

_______

__________

_______

_______

_______

__________

_______

_______

_______

__________

The above information is true and correct to the best of my knowledge.

___________________ _________________

SignatureDate

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Title (Units of Local Government Only)

For Office Use Only

File Number _______________ Claim Number ___________ Adjuster ___________ Region_______

Dear ComEd Customer:

Please complete and return this form so we can investigate your claim*. THIS FORM IS FOR INFORMATION ONLY AND DOES NOT CONSTITUTE ANY ADMISSION OF LIABILITY ON THE PART OF COMMONWEALTH EDISON COMPANY. Be as accurate and complete as possible, and attach any documentation that you have to support your claim and the damage amount. If you need additional space, use a separate piece of paper. We will conduct an impartial investigation and render a decision as quickly as possible. Please note that our investigation may include field inspections to verify damages claimed and to obtain such other proof as required by the circumstances of the case. We may need to examine damaged items while conducting our investigation, so please do not dispose of them (except spoiled food) until we have authorized you to do so. We will notify you when we reach a decision on your claim. If you choose not to accept our proposed resolution of your claim, you may pursue a complaint with the Illinois Commerce Commission.

Damages resulting from storms, wind, ice, accidents beyond our control, vandalism, tree or wildlife contact, equipment failure, scheduled outages or normal operating procedures will not be reimbursed except possibly under Section 16-125(e) and (f ), as discussed below.

Section 16-125(e) and (f). Section 16-125(e) and (f) of the Illinois Public Utilities Act (220 ILCS 5/16-125(e) & (f)) provide for the payment of actual damages and replacement value to customers for certain power interruptions and fluctuations. A customer may have a claim for actual damages and a unit of local government may have a claim for reimbursement for emergency and contingency expenses under Section 16-125(e) in the event that more than 30,000 customers are subjected to a continuous power interruption of four hours or more that results in the transmission of power at less than 50% of the standard voltage, or that results in the total loss of power transmission. A customer may have a claim for replacement value of goods damaged under Section 16-125(f) in the event of a power surge or other fluctuation that causes damage and affects more than 30,000 customers. The Illinois Commerce Commission may grant a waiver of the obligation to pay actual damages and reimbursement for emergency and contingency expenses for a power interruption described in Section 16-125(e) in instances in which ComEd can show that the interruption was the result of one or more of the following causes: (1) unpreventable damage due to weather events or conditions; (2) customer tampering; (3) unpreventable damage due to civil or international unrest or animals; (4) damage to ComEd equipment or other actions by a party other than ComEd, its employees, agents, or contractors. In addition, ComEd is not liable for claims for replacement value of goods damaged as a result of a power surge or other fluctuation under Section 16-125(f) when ComEd shows that the power surge or other fluctuation was due to one or more of the four above-described causes.

Vehicle Damage. If your claim is for repair to a vehicle, your supporting documentation should include copies of estimates from two repair shops on their printed invoice or estimating form; we reserve the right to request an independent estimate.

Food Spoilage. If your claim is for food spoilage, your supporting documentation should include an itemized list of spoiled items shown with the price of each and total for all items, and copies of receipts or canceled checks, if any.

Equipment or Property Damage. If your claim is for equipment or property repair, your supporting documentation should include copies of bills paid to have the property repaired, or in the event that you choose not to have the property repaired, a copy of a written estimate of the cost that would have been incurred if the property had been repaired. If an item is not repairable, you should state that information and your supporting documentation should include proof that a total loss of the property resulted.

*Units of Local Government Only: To make a claim for reimbursement for emergency and contingency expenses under Section 16-125(e) of the Illinois Public Utilities Act (220 ILCS 5/16-125(e)), a unit of local government should contact its local ComEd public affairs director to obtain a separate emergency and contingency expenses claim form.

When completed, return the ComEd copy and supporting documentation to:

Commonwealth Edison Company

Claims Department

P.O. Box 767

Chicago, IL 60690-0767

Get Comed 1800 PDF Form

Form Characteristics

Fact Name Description
Purpose The ComEd 1800 form is intended for customers to file claims for damages related to incidents involving Commonwealth Edison Company services.
Filing Location Completed forms should be sent to the Commonwealth Edison Company Claims Department at P.O. Box 767, Chicago, IL 60690-0767.
Mandatory Information Claimants must provide their name, contact information, and details surrounding the damage incurred.
Documentation Requirement Supporting documents are necessary to validate claims, which can include receipts, repair estimates, or photographs of the damages.
Liability Statement The form states that submitting it does not imply any admission of liability by ComEd.
Legal References Claims may fall under Section 16-125(e) & (f) of the Illinois Public Utilities Act, which addresses specific circumstances regarding power interruptions and damages.
Phone Numbers Customers can reach ComEd’s claims department at 1-800-Edison-1 or 1-800-334-7661 for inquiries.
Timeframe Claim investigations aim to be completed as quickly as possible, though follow-ups may include field inspections.
Emergency Claims Units of local government can request a separate emergency and contingency expenses claim form for reimbursement under Section 16-125(e).

Guidelines on Utilizing Comed 1800

Please complete the ComEd 1800 form accurately to support your claim for damages. By following the outlined steps, you can ensure that you provide all necessary information and documentation, which will help facilitate the review of your claim.

  1. Print your information clearly: Fill in your name, daytime phone number, and home phone number at the top of the form.
  2. Provide your address: Enter your complete address, including city, state, and zip code.
  3. Fill in the ComEd account number: Include your account number on the form.
  4. Optional: Provide your Social Security number: You can choose to include this information, but it is not mandatory.
  5. Describe the incident: Clearly explain what happened in the space provided.
  6. Complete the damage details: Enter the date and time of the damage along with the location of the damage.
  7. List your damages: Provide a detailed list of damages. This should include item descriptions, make and model, age, dollar amount of the claim, purchase price, and any supporting documentation.
  8. Sign and date the form: Make sure to sign and date the form at the bottom. Include your title if you are representing a unit of local government.
  9. Attach documentation: Include all relevant supporting documents, such as repair estimates or itemized lists of damages, as specified based on the nature of your claim.
  10. Mail the completed form: Send your completed claim form and documentation to the Commonwealth Edison Company Claims Department at the address provided on the form.

What You Should Know About This Form

What is the purpose of the ComEd 1800 form?

The ComEd 1800 form is used to file a claim with Commonwealth Edison Company for damages resulting from issues related to electricity supply, such as power interruptions, surges, or fluctuations. Completing this form allows customers to document their claims and provides ComEd with the necessary information to investigate the situation. However, it is essential to note that submitting this form does not imply any liability on the part of ComEd.

What kind of documentation do I need to provide with my claim?

To support your claim effectively, it is crucial to include relevant documentation that clearly outlines the damages incurred. For vehicle damage, you should provide estimates from two repair shops. If food spoilage is the issue, include an itemized list of the spoiled items along with their prices and any purchase receipts. For general property or equipment repairs, attach copies of the repair bills, or estimates if the repairs were not completed. It is also necessary to provide proof if there was a total loss of a property. The aim is to give ComEd sufficient information to evaluate the claim accurately.

How long does it take for ComEd to process my claim?

After you submit the completed ComEd 1800 claim form and all necessary documentation, ComEd will conduct an investigation. This process may involve field inspections and reviewing the evidence provided. The duration of claim processing can vary based on the complexity of the claim, but ComEd strives to reach a decision as quickly as possible. They will notify you of the outcome once the investigation is complete. It is advisable to keep all damaged items available for examination until you receive authorization to dispose of them.

What happens if I disagree with ComEd's resolution of my claim?

If you find ComEd’s proposed resolution unsatisfactory, you have the option to pursue further action. Specifically, you may submit a complaint to the Illinois Commerce Commission, which oversees utilities and service providers in the state. It is important to keep all documentation and communication related to your claim, as this information may be necessary if you escalate the issue. Remember that claims arising from circumstances beyond ComEd's control, such as severe weather or vandalism, might have limitations regarding reimbursement.

Common mistakes

Completing the ComEd 1800 form accurately is essential for a successful claim process. However, many people often make mistakes that could delay or affect their claims. One common error is illegible handwriting. The form clearly instructs individuals to print legibly. When handwriting is difficult to read, it can lead to miscommunication, causing unnecessary back-and-forth between the claimant and ComEd.

Another frequent mistake involves incomplete information. Applicants sometimes forget to fill in vital sections, such as the account number or contact details. Each piece of information serves a purpose in processing the claim. Omitting critical data can halt the review process and slow down the resolution of claims.

Many individuals also overlook the requirement for supporting documentation. For instance, if claiming damages related to food spoilage, the form specifies the need for receipts and an itemized list. Without this documentation, claims may be disputed or denied entirely, leading to frustration.

In addition, some claimants fail to specify the nature of their claim clearly. The form asks what happened and the specific damages incurred. Providing detailed descriptions helps ComEd understand the extent of the loss, which is crucial for thorough investigation and decision-making.

Another oversight occurs when individuals do not attach all necessary documents. For those claiming vehicle damage, two repair estimates are required. When these are missing, it can delay the processing time and cast doubt on the validity of the claim.

Furthermore, some applicants neglect to sign and date the form. This may seem minor, but a missing signature can automatically invalidate a claim. Each entry on the form reflects a commitment to the accuracy of the information provided and ensures that it is recognized formally by ComEd.

Lastly, many people fail to stay informed about the claim’s status after submitting the form. Keeping track of any communication from ComEd can help claimants provide further information or documentation if needed. Being proactive can lead to a smoother resolution process.

Documents used along the form

When filing a claim with ComEd, certain additional forms and documents may be needed to support your submission. Below is a list of commonly used forms that complement the ComEd 1800 form. Each document serves a specific purpose in assisting with the claims process.

  • Claim Tracking Form: This document allows you to monitor the status of your claim throughout the investigation process.
  • Vehicle Damage Claim Form: Use this form specifically when claiming damages to a vehicle, providing details and estimates from repair shops.
  • Food Spoilage Claim Form: This form is necessary for claims related to spoiled food, requiring an itemized list and receipts.
  • Property Damage Repair Form: If claiming repairs to property, this document requests details of costs and bills incurred for repairs.
  • Emergency and Contingency Claim Form: Local government units may need this specific form to claim reimbursement for emergency-related expenses.
  • Power Interruption Report: This report provides evidence of any power interruption, which is crucial for claims related to service disruptions.
  • Independent Estimate Request Form: This form may be submitted to request an independent assessment of damage costs where necessary.
  • Notification of Claim Resolution Form: This document communicates the outcome of the claim review to the claimant.
  • Claim Denial Notice: In the event that a claim is denied, this notice outlines the reasons for denial and next steps.

Having the appropriate supporting documents is essential for a smooth claims process. Ensure all required forms are completed and submitted along with the ComEd 1800 form to facilitate efficient review and resolution of your claim.

Similar forms

The ComEd 1800 form is designed for consumers to file claims regarding damages attributed to Commonwealth Edison Company. This document shares similarities with various other forms used to collect information or file claims in different contexts. Below are ten documents that have a comparable purpose or structure:

  • Property Damage Claim Form: Similar to the ComEd 1800 form, this document specifically gathers information regarding damage to property, requiring details on the incident and supporting documentation.
  • Insurance Claim Form: Much like the ComEd 1800 form, an insurance claim form collects data about damages or loss, including descriptions, valuations, and requisite proof of loss.
  • Auto Accident Report: This report, used after vehicular accidents, is similar in that it captures details about the incident, parties involved, and damages incurred, often requiring supporting documentation.
  • Food Spoilage Claim Form: Much like the ComEd form, this document is tailored for claims related to spoiled food, requesting itemized lists, estimates, and receipts to substantiate the claim.
  • Homeowners Insurance Claim Form: This form serves a purpose akin to the ComEd 1800 form, gathering information about mishaps occurring in and around the home, alongside supporting documentation for damages.
  • Medical Expense Reimbursement Form:This form is designed to claim reimbursements for medical expenses. It similarly requests detailed accounts of services rendered, prices, and supporting documents.
  • Renters Insurance Claim Form: Comparable in its purpose, this form is utilized for renters to report theft or damage to their possessions, collecting necessary details about the incident and proof of ownership.
  • Liability Claim Form: This document is meant for claims against a party for damages they caused. It resembles the ComEd form by requiring details about the incident and supporting evidence.
  • Property Loss Report: When property is lost, this form collects information in a format similar to the ComEd claim form, asking for descriptions and documentation of the loss.
  • Warranty Claim Form: After a product malfunctions, users fill out this form to request repairs or replacements. It parallels the ComEd form by needing specific details about the product and the nature of the claim.

Each of these documents plays a vital role in facilitating the claims process within their respective contexts. They all require clear and detailed information to support the claims being made, ensuring that the parties involved can accurately assess and address the concerns presented.

Dos and Don'ts

When filling out the ComEd 1800 form, there are several important guidelines to follow. Here are some do's and don'ts to keep in mind:

  • Do print your information clearly and legibly. This helps ensure that your claim is processed smoothly.
  • Do include all relevant documentation to support your claim. This could include estimates, receipts, or proof of damage.
  • Do separate your claims clearly if you have more than one issue. Use additional sheets if necessary.
  • Do provide accurate contact information, including your daytime and home phone numbers.
  • Don't forget to sign and date the form before submission. An unsigned form may delay processing.
  • Don't submit claims without documenting the specifics. Describe what happened with details about time, place, and nature of damage.
  • Don't throw away damaged items before the investigation is complete, unless they are spoiled food, which can be disposed of immediately.

Following these guidelines increases the likelihood of a smooth claims process. Careful attention to detail can lead to a quicker resolution.

Misconceptions

Misconceptions about the ComEd 1800 form can lead to confusion and frustration. Below are eight common myths, along with clarifications to help better understand the form's purpose and requirements.

  • This form guarantees reimbursement for all claims.

    The ComEd 1800 form is merely a means to submit a claim. It does not guarantee reimbursement, as each claim is subject to an investigation and evaluation of the circumstances surrounding the reported damages.

  • Claims must be filed within a specific timeframe.

    While it's advisable to file claims promptly, the form itself does not specify a strict timeline. It is best to submit claims as soon as possible to ensure a timely resolution.

  • You must provide your Social Security number to file a claim.

    The form states that providing your Social Security number is optional. Applicants can choose to omit this information, although some claims may require identifying information for processing.

  • This form can be used for any type of damage.

    The ComEd 1800 form is designed for specific types of claims, such as vehicle repair, food spoilage, or equipment damage. It is essential to read the instructions carefully to determine if your situation is applicable.

  • ComEd is liable for all damages resulting from power fluctuations.

    There are exclusions outlined in the form; ComEd is only liable for damages under certain conditions described in the Illinois Public Utilities Act. Weather events and customer tampering are among the conditions that can absolve ComEd of responsibility.

  • You cannot attach additional documentation.

    In fact, attaching supporting documentation is encouraged. The more detailed your submission, the better the outcome for your claim process.

  • Every claim will lead to an on-site inspection.

    While inspections may occur, they are not guaranteed. Each case is assessed individually based on the information provided.

  • The form is only for residential customers.

    This form can also be used by units of local government. There is a different process for local government claims, but they too utilize this form for reimbursement under certain criteria.

Key takeaways

Filing a claim using the ComEd 1800 form can seem overwhelming, but understanding the key components helps streamline the process. Here are some important takeaways:

  • Ensure all information is filled out legibly. Missing details can delay the processing of your claim.
  • Attach supporting documentation that accurately reflects the nature and extent of your damages. This is crucial for a successful claim.
  • Different types of damages require different forms of documentation. For vehicle damage, provide estimates from two repair shops.
  • If your claim involves food spoilage, include an itemized list of spoiled items along with their costs and receipts when available.
  • Be prepared for potential follow-up. ComEd may conduct inspections to verify the damages claimed.
  • Do not dispose of any damaged items until ComEd has authorized you to do so, except for spoiled food.
  • Understanding liabilities is vital. Damages due to uncontrollable events may not qualify for reimbursement, so review the list of exclusions carefully.

Adhering to these guidelines can increase the likelihood of your claim being processed efficiently.

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