What are the ordering hours for Costco's cigarette order form?
Orders can be placed by phone from 8 a.m. to 5 p.m., Monday through Friday. If you’d like next-business-day delivery, make sure to place your order by 3 p.m.
How can I submit my cigarette order to Costco?
You have several options for submitting your order. You can send your completed order form via email to costcobdorders@costco.com, fax it to 1-877-292-8798, or place an order over the phone by calling 1-800-788-9968. Additionally, orders can be placed immediately through Costco.com.
What is required if I’m purchasing cigarettes for resale?
For resale purchases, you must provide Costco with a copy of your resale permit. Signature authorization will be required upon delivery for all resale orders. It's important to ensure that all paperwork is properly submitted.
What documentation do I need for tobacco purchases?
If you are purchasing cigarettes and tobacco products, a copy of your Cigarette and Tobacco Retailers License must be on file with Costco. Additionally, before placing an order, complete and fax a Costco Tobacco Certification Form to 1-877-292-8798.
What age restrictions apply to tobacco purchases?
To purchase tobacco products from Costco, you must be at least 18 years of age. This is in accordance with state and federal laws regarding tobacco sales.
Is there a delivery surcharge for cigarette orders?
Yes, if your order total is less than $250 before taxes, a delivery surcharge of $20 will be applied. It's always a good plan to check your total before finalizing your order.
What is included in the total cost of my order?
The total cost of your order will include the price of the tobacco products, applicable sales tax based on your delivery zip code, and any delivery surcharges that might apply.
Can I change or add items to my order after I’ve submitted it?
Yes, you can add items or make changes to your existing order, but it’s best to do so as soon as possible. Contact Customer Service at 1-800-788-9968 to discuss your options.
What happens if I forget to include information on the order form?
It’s essential to complete all sections of the order form accurately. Missing or incorrect information may cause delays in processing your order. If you realize there’s an error after submission, reach out to Customer Service to correct the issue.
Where can I find more information on product availability and prices?
For the most current information on product availability and pricing, visit Costco.com or contact a Member Service Representative at 1-800-788-9968. Prices and availability can change without notice, so it’s good to check regularly.