What is a DHL Waybill form?
The DHL Waybill form is a key document that accompanies your DHL shipment. It serves as a shipping label and is used to track the package. It includes important details such as the sender's and receiver's information, shipping charges, and service options. This non-negotiable document is essential for ensuring your shipment is properly handled and delivered.
How do I fill out the waybill?
To complete the waybill, start by providing your information as the sender. Include your account number, contact name, company name, and address. Next, enter the recipient's information, ensuring that a valid street address is provided. For the shipment details, indicate the total number of packages, their weight, and dimensions. Finally, describe the contents of the shipment and confirm payment details. Make sure to double-check for accuracy to avoid delays.
Can I use a DHL Waybill for international shipments?
Yes, the DHL Waybill can be used for both domestic and international shipments. However, when shipping internationally, additional information may be required, such as customs declarations and the value of the goods being shipped. Make sure to comply with the regulations of both the origin and destination countries.
What payment options are available on the waybill?
The waybill allows you to choose from several payment options, such as charging the shipping cost to your DHL account, to the receiver, or a third-party payer. Cash, checks, and credit card payments are also accepted but may vary based on your location. Always check with DHL in your country to understand the available payment methods.
Do I need to provide a signature on the waybill?
Yes, a signature is required on the waybill. By signing, you confirm that the information provided is accurate and that you agree to DHL’s terms and conditions. This signature is an important part of the shipping contract, indicating your acceptance of the service being provided.
What happens if I need to make a claim?
If you need to file a claim for loss or damage, you must do so within 30 days from when DHL accepted your shipment. Claims must be submitted in writing, and it’s crucial to include all relevant details about the shipment and the loss incurred. Make sure to keep copies of the waybill and any other documentation to support your claim.
Can I track my shipment using the waybill number?
Absolutely. You can track your shipment using the waybill number provided on the form. Simply visit the DHL website and enter the waybill number in the tracking section. This allows you to see the status of your shipment and any updates on delivery times.