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The DHL Waybill form is a crucial document in the shipping process, serving multiple purposes from customs clearance to payment processing. It includes essential details such as the sender's and receiver's information, shipment specifics like weight and package dimensions, and any required customs documentation. Notably, the form allows the sender to select payment options, including credit card or cash, and to specify insurance for valuable items. Users must provide a comprehensive description of the items being shipped and indicate whether they fall under specified categories, such as 'Document' or 'Non-Document' shipments. Additionally, the waybill outlines the shipper's agreement, including acknowledging DHL's terms and conditions, helping streamline the process while ensuring compliance with international shipping regulations. Understanding the various components of the DHL Waybill form can aid shippers in avoiding common pitfalls and facilitate smooth delivery experiences.

Dhl Waybill Example

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

 

Charge to

Shipper

Receiver

3rd party

 

Cash

 

 

 

 

 

001-158545-85

 

Cheque

 

Payer Account No. ______________________________________________________

 

Credit Card

 

Shipment Insurance see reverse

 

Not

all payment

 

Yes Insured value (in local currency)

 

 

1200

options are available

 

in

all

countries.

DESTINATION CODE

8Services

Domestic

International

International

European

Document

Non-Document

Union

 

Not all Services are available to and from all locations

GREY SECTIONS FOR DHL

- (213750) VERSION 1 3rd proof

For more information see DHL Web Site or call your local DHL office

2 From (Shipper)

Shipper’s account number

 

Contact name

 

 

 

258-85695

 

John Kirkwood

 

 

 

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

GA 30076

 

+1 258 585 965

 

 

 

3To (Receiver)

Company name

Alfreds Futterkiste

Delivery address

 

DHL cannot deliver to a PO Box

 

 

 

Obere Str. 57

12209

Berlin

Germany

258-85695

4 Shipment details

Total number

Total Weight

Pieces

Dimensions in cm

of packages

 

Length Width Height

 

 

 

 

9

 

 

 

 

 

@

x

x

 

 

 

 

kg

 

gr

 

@

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

@

x

x

 

 

 

 

 

 

 

 

 

@

x

x

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

Shipper’s VAT/GST number

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

Repair / Return

Temporary

 

 

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

Express 9 (10.30 to the USA)

Express 12

Express / Worldwide

Express Envelope

Other ..............................................................

Optional Services (extra charges may apply)

Saturday Delivery

Special Pick-Up

Delivery Notification

 

 

Other

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

kg

 

gr

 

 

 

 

CHARGES

 

 

 

Services

 

 

 

Other

 

 

 

Insurance

 

 

 

VAT

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

USE ONLY

Origin copy

DHL EXPRESS - 06-07 - P1 - EUEE

PARAGON - EUEE3pt0607DR

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

12209

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

 

 

 

 

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

 

 

 

 

 

Signature

 

Date

/

/

 

 

 

 

 

 

 

 

 

 

TypeExpires

Picked up by

Route No.

TimeDate

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

DESTINATION CODE

 

Charge to

Shipper

Receiver

3rd party

 

 

 

 

001-158545-85

 

Payer Account No. ______________________________________________________

 

Shipment Insurance see reverse

 

 

Yes Insured value (in local currency)

1200

Cash

Cheque

Credit Card

Not all payment options are available in all countries.

8Services

Domestic International International European

Document Non-Document Union

Not all Services are available to and from all locations

Express 9 (10.30 to the USA)

2

 

From (Shipper)

 

258-85695

Shipper’s account number

Contact name

 

258-85695

John Kirkwood

4 Shipment details

 

 

 

 

Express 12

Express / Worldwide

Express Envelope

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

Total number

of packages

9

Total Weight

kggr

Dimensions in cm

Pieces Length Width Height

@

x

x

@

x

x

@

x

x

@

x

x

 

 

Other

 

 

Optional Services (extra charges may apply)

 

 

Saturday Delivery

Special Pick-Up

 

 

Delivery Notification

 

 

 

 

Other

 

 

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

 

 

 

 

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

PARAGON - EUEE3pt0607DR - (213750) VERSION 1 3rd proof

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

 

 

GA 30076

 

+1 258 585 965

 

 

 

 

 

 

 

 

 

3

 

To (Receiver)

 

 

Alfreds Futterkiste

Obere Str. 57

12209

Berlin

Germany

 

 

 

 

 

 

 

 

 

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

 

 

 

12209

 

 

 

Germany

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

 

Shipper’s VAT/GST number

 

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

 

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

 

Repair / Return

Temporary

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

 

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

Signature

Date

/

/

 

 

 

 

kg

gr

Consignee

 

 

 

CHARGES

 

 

 

 

/

Services

 

 

Other

 

 

Parcel

Insurance

 

 

 

 

copy

VAT

 

 

 

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

TypeExpires

Picked up by

Route No.

TimeDate

DHL EXPRESS - 06-07 - P2 - EUEE

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

DESTINATION CODE

 

Charge to

Shipper

Receiver

3rd party

 

 

 

 

001-158545-85

 

Payer Account No. ______________________________________________________

 

Shipment Insurance see reverse

 

 

Yes Insured value (in local currency)

1200

Cash

Cheque

Credit Card

Not all payment options are available in all countries.

8Services

Domestic International International European

Document Non-Document Union

Not all Services are available to and from all locations

- (213750) VERSION 1 3rd proof

For more information see DHL Web Site or call your local DHL office

2 From (Shipper)

Shipper’s account number

 

Contact name

 

 

 

258-85695

 

John Kirkwood

 

 

 

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

GA 30076

 

+1 258 585 965

 

 

 

3To (Receiver)

Company name

Alfreds Futterkiste

Delivery address

 

DHL cannot deliver to a PO Box

 

 

 

Obere Str. 57

12209

Berlin

Germany

258-85695

4 Shipment details

Total number

Total Weight

Pieces

Dimensions in cm

of packages

 

Length Width Height

 

 

 

 

9

 

 

 

 

 

@

x

x

 

 

 

 

kg

 

gr

 

@

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

@

x

x

 

 

 

 

 

 

 

 

 

@

x

x

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

Shipper’s VAT/GST number

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

Repair / Return

Temporary

 

 

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

Express 9 (10.30 to the USA)

Express 12

Express / Worldwide

Express Envelope

Other ..............................................................

Optional Services (extra charges may apply)

Saturday Delivery

Special Pick-Up

Delivery Notification

 

 

Other

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

kg

 

gr

 

 

 

 

CHARGES

 

 

 

Services

 

 

 

Other

 

 

 

Insurance

 

 

 

VAT

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

Shipper’s copy

DHL EXPRESS - 06-07 - P1 - EUEE

PARAGON - EUEE3pt0607DR

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

12209

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

 

 

 

 

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

 

 

 

 

 

Signature

 

Date

/

/

 

 

 

 

 

 

 

 

 

 

TypeExpires

Picked up by

Route No.

TimeDate

DHL EXPRESS

TERMS AND CONDITIONS

OF CARRIAGE

(”Terms and Conditions”)

1. Customs, Exports and Imports

DHL may perform any of the following activities on Shipper’s behalf in order to provide its services to Shipper: (1) complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations, (2) act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance and entry and (3) redirect the Shipment to Receiver’s import broker or other address upon request by any person who DHL believes in its reasonable opinion to be authorised.

IMPORTANT NOTICE

When ordering DHL’s services you, as ”Shipper”, are agreeing, on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms and Conditions shall apply from the time that DHL accepts the Shipment unless otherwise agreed in writing by an authorised officer of DHL. Your statutory rights and entitlements under any defined service feature (for which additional payment has been made) are not affected.

”Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means DHL chooses, including air, road or any other carrier. A ”waybill” shall include any label produced by DHL automated systems, air waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). ”DHL” means any member of the DHL Express Network.

9. Delayed Shipments

DHL will make every reasonable effort to deliver the Shipment accor- ding to DHL’s regular delivery schedules, but these are not guaranteed and do not form part of the contract. DHL is not liable for any damages or loss caused by delays.

10. Circumstances beyond DHL’s control

DHL is not liable for any loss or damage arising out of circumstances beyond DHL’s control.These include but are not limited to: -”Act of God”- e.g. earthquake, cyclone, storm, flood, fog; ”Force Majeure” - e.g. war, plane crash or embargo; any defect or characteristic related to the nature of the Shipment, even if known to DHL; riot or civil commotion; any act or omission by a person not employed or contracted by DHL e.g. Shipper, Receiver, third party, customs or other government official; industrial action; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings.

11. Warsaw Convention

If the Shipment is transported by air and involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention, if applicable, governs and in most cases limits

EUEE3pt0607DR

2. Unacceptable Shipments

Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if:

it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), any applicable government department or other relevant organisation;

no customs declaration is made when required by applicable customs regulations; or

DHL decides it cannot transport an item safely or legally (such items include but are not limited to: animals, bullion, currency, bearer form negotiable instruments, precious metals and stones, firearms, parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

3. Deliveries & Undeliverables

Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area. If Receiver refuses delivery or to pay for delivery, or the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, DHL shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold by DHL without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related administrative costs and the balance of the proceeds of a sale to be returned to Shipper.

4. Inspection

DHL has the right to open and inspect a Shipment without prior notice to Shipper.

5. Shipment Charges & Billing

DHL’s Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by DHL to confirm this calculation. Shipper shall pay or reimburse DHL for all Shipment charges, storage charges, duties and taxes owed for services provided by DHL or incurred by DHL on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed

unacceptable for transport as described in Section 2.

6. DHL’s Liability

DHL contracts with Shipper on the basis that DHL’s liability is strictly limited to direct loss only and to the per kilo/lb limits in this Section 6. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to DHL’s attention before or after acceptance of the Shipment since special risks can be insured by Shipper. If a Shipment combines carriage by air, road or other mode of transport, it shall be presumed that any loss or damage occurred during the air period of such carriage unless proven otherwise. DHL’s liability in respect of any one Shipment transported, without prejudice to Sections 7-11, is limited to its actual cash value and shall not exceed the greater of $US 100 or:

$US 20.00/kilogram or $US 9.07/lb for Shipments transported by air or other non-road mode of transportation; or

$US 10.00/kilogram or $US 4.54/lb for Shipments transported by road (not applicable to the US).

Claims are limited to one claim per Shipment settlement of which will be full and final settlement for all loss or damage in connection therewith. If Shipper regards these limits as insufficient it must make a special declaration of value and request insurance as described in Clause 8 (Shipment Insurance) or make its own insurance arrangements, failing which Shipper assumes all risks of loss or damage.

7. Time Limits for Claims

All claims must be submitted in writing to DHL within thirty (30) days from the date that DHL accepted the Shipment, failing which DHL shall have no liability whatsoever.

8. Shipment Insurance*

DHL can arrange insurance for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests it via DHL’s automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.

*Not available for mail services

DHL’s liability for loss or damage.

12. Shipper’s Warranties and Indemnity

Shipper shall indemnify and hold DHL harmless for any loss or damage arising out of Shipper’s failure to comply with any applicable laws or regulations and for Shipper’s breach of the following warranties and representations:

all information provided by Shipper or its representatives is complete and accurate;

the Shipment was prepared in secure premises by Shipper’s employees;

Shipper employed reliable staff to prepare the Shipment;

Shipper protected the Shipment against unauthorised interference during preparation, storage and transportation to DHL;

the Shipment is properly marked and addressed and packed to ensure safe transportation with ordinary care in handling;

all applicable customs, import, export and other laws and regulations have been complied with; and

the waybill has been signed by Shipper’s authorised representative and the Terms and Conditions constitute binding and enforceable obligations of Shipper.

13. Routing

Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

14. Governing Law

Any dispute arising under or in any way connected with theseTerms and Conditions shall be subject, for the benefit of DHL, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

15. Severability

The invalidity or unenforceability of any provision shall not affect any other part of theseTerms and Conditions.

Form Characteristics

Fact Name Details
Form Type The DHL Waybill form is a non-negotiable document used for shipping purposes, indicating the sender and recipient of the shipment.
Payment Options The form provides multiple payment options including cash, cheque, credit card, and third-party billing.
Shipment Insurance Insurance can be added to the shipment for an insured value, typically stated in the local currency. Options for coverage vary by country.
Customs Requirements For non-document shipments, the form requires the attachment of specific customs documentation, such as commercial invoices and tax identification numbers.
Governing Laws Disputes under the DHL Waybill are governed by the laws of the shipment's country of origin, and the courts in that jurisdiction have non-exclusive authority.

Guidelines on Utilizing Dhl Waybill

Filling out the DHL Waybill form is essential for ensuring that your shipment is processed correctly and reaches its destination without issues. Being familiar with the required information can save you time and help prevent delays. Here’s a simplified breakdown of the steps needed to complete the form effectively.

  1. Fill in the Payer Account Number and select the applicable payment option (such as shipper, receiver, or third-party).
  2. Provide Shipment Insurance details if applicable, including the insured value in local currency.
  3. In the From (Shipper) section, enter your account number, contact name, company name, full address, postal/zip code, and phone number.
  4. In the To (Receiver) section, write the receiver’s company name, delivery address (not a PO Box), and postal/zip code. Include a contact person and their phone number.
  5. For Shipment Details, indicate the total number of packages, total weight, and dimensions for each package (length, width, and height in cm).
  6. Provide a Full Description of Contents with details about what is being shipped and the quantity.
  7. If it's a Non-Document Shipment, attach the required customs invoices and include necessary tax numbers (VAT/GST or EIN/SSN) and declared value for customs.
  8. Sign the Shipper's Agreement at the bottom of the form, confirming understanding of DHL's terms and conditions.
  9. Ensure all sections are completed accurately before submitting the form to DHL.

Once you've filled out the form, keep a copy for your records. This way, you can track your shipment and ensure all information is readily accessible if needed. Once submitted, DHL will handle the logistics and keep you updated along the way.

What You Should Know About This Form

What is a DHL Waybill form?

The DHL Waybill form is a key document that accompanies your DHL shipment. It serves as a shipping label and is used to track the package. It includes important details such as the sender's and receiver's information, shipping charges, and service options. This non-negotiable document is essential for ensuring your shipment is properly handled and delivered.

How do I fill out the waybill?

To complete the waybill, start by providing your information as the sender. Include your account number, contact name, company name, and address. Next, enter the recipient's information, ensuring that a valid street address is provided. For the shipment details, indicate the total number of packages, their weight, and dimensions. Finally, describe the contents of the shipment and confirm payment details. Make sure to double-check for accuracy to avoid delays.

Can I use a DHL Waybill for international shipments?

Yes, the DHL Waybill can be used for both domestic and international shipments. However, when shipping internationally, additional information may be required, such as customs declarations and the value of the goods being shipped. Make sure to comply with the regulations of both the origin and destination countries.

What payment options are available on the waybill?

The waybill allows you to choose from several payment options, such as charging the shipping cost to your DHL account, to the receiver, or a third-party payer. Cash, checks, and credit card payments are also accepted but may vary based on your location. Always check with DHL in your country to understand the available payment methods.

Do I need to provide a signature on the waybill?

Yes, a signature is required on the waybill. By signing, you confirm that the information provided is accurate and that you agree to DHL’s terms and conditions. This signature is an important part of the shipping contract, indicating your acceptance of the service being provided.

What happens if I need to make a claim?

If you need to file a claim for loss or damage, you must do so within 30 days from when DHL accepted your shipment. Claims must be submitted in writing, and it’s crucial to include all relevant details about the shipment and the loss incurred. Make sure to keep copies of the waybill and any other documentation to support your claim.

Can I track my shipment using the waybill number?

Absolutely. You can track your shipment using the waybill number provided on the form. Simply visit the DHL website and enter the waybill number in the tracking section. This allows you to see the status of your shipment and any updates on delivery times.

Common mistakes

Filling out a DHL Waybill form can seem straightforward, but there are common mistakes people frequently make that can delay the shipping process. A critical error occurs when individuals forget to include or incorrectly enter the postcodes or zip codes for both the sender and recipient. Since these codes are essential for accurate delivery, leaving them blank or listing them inaccurately can lead to significant delays.

Another common pitfall is failing to provide a complete and detailed description of the contents being shipped. This information is particularly important for customs purposes. Incomplete descriptions could result in customs delays or unexpected charges if DHL cannot properly assess the contents of the shipment.

Many people also overlook the necessity of signature confirmation. The Shipper’s agreement section requires a signature to validate the terms and conditions of shipping. Without this signature, the shipment may not proceed, leading to frustration and additional steps to rectify the mistake. Always ensure that this important section is complete before submission.

Incorrectly checking the shipper or receiver account options can also cause issues. It’s essential to double-check whether the account details you provided are applicable to the shipment. Jumping to conclusions about payment responsibility without verifying can cause misunderstandings and administrative hassles later on.

Sometimes, individuals forget that shipments cannot be sent to a PO Box. When entering the delivery address, ensure you provide a physical address that is capable of receiving packages. Attempting to send items to a PO Box will result in an immediate failure to deliver, wasting both time and resources.

Another common mistake is not indicating any insurance needs for the shipment. While DHL does offer insurance options, failing to mark this on the Waybill means that the shipment will not be covered in case of loss or damage. For valuable packages, this is a vital step that can be easily overlooked.

Finally, miscalculating the weight and dimensions of the package is another frequent error that can lead to billing discrepancies. Be precise when measuring, and ensure that the units (kg or gr) are clearly marked, as inaccuracies can lead to incorrect charges and potential shipping delays.

Documents used along the form

The DHL Waybill form is a crucial document for shipping packages. Alongside it, several other documents often accompany shipments to ensure compliance with legal and logistical requirements. Here’s a concise list of these essential documents:

  • Commercial Invoice: This document outlines the sold goods, their value, and terms of sale. It serves as a bill for the goods and is crucial for customs clearance.
  • Proforma Invoice: Similar to a commercial invoice but used before the sale is finalized. It provides estimated details about the transaction and may be required for customs.
  • Packing List: This itemized list shows the contents of the shipment, including dimensions and weight of each package. It helps customs officials determine the items being shipped.
  • Certificate of Origin: This document certifies the country in which the goods were produced. It's often needed for compliance with trade agreements and tariffs.
  • Bill of Lading: A legal document between the shipper and carrier outlining the specifics of the transportation of goods. It acts as a receipt as well as a contract for the shipment.

Having all these documents prepared and organized can streamline the shipping process and help avoid delays or issues with customs. Ensuring everything is in order is beneficial for everyone involved in the shipping transaction.

Similar forms

  • Bill of Lading: Like the DHL Waybill, a Bill of Lading is a document issued by a carrier to acknowledge the receipt of goods for shipment. It serves as a shipping contract and receipt for the cargo, detailing the specifics of what is being transported and the terms of delivery.
  • Air Waybill: The Air Waybill is similar in function to the DHL Waybill, serving as a contract between the shipper and the carrier. It provides essential information regarding the shipment, including origin, destination, and service type, and specifies that it is non-negotiable.
  • Commercial Invoice: This is a critical document in international shipping, detailing the items being shipped, their value, and terms of sale. While the DHL Waybill may contain shipment specifics, the Commercial Invoice is used for customs clearance and taxation purposes.
  • Proforma Invoice: Similar to a Commercial Invoice, a Proforma Invoice outlines the details of a shipment prior to delivery. It’s often used to facilitate customs processes and provide estimated costs. It differs from the DHL Waybill in that it is typically not used for the actual shipment but serves as a preliminary bill of sale.

Dos and Don'ts

When filling out the DHL Waybill form, consider the following dos and don'ts:

  • Do ensure all fields are filled accurately, including the sender and recipient information.
  • Do check the selected service to ensure it meets your shipment needs.
  • Do indicate any special requirements, such as insurance, if applicable.
  • Do sign the agreement section to confirm your understanding of DHL's terms.
  • Don't leave out essential details, like the zip code or contact information.
  • Don't attempt to ship prohibited items, such as hazardous materials or cash.
  • Don't use a PO Box as a delivery address; DHL requires a physical location.
  • Don't forget to double-check the total weight and dimensions of your shipment.

Misconceptions

  • Misconception: The DHL Waybill is negotiable. Many people believe that the DHL Waybill is a negotiable document, which is not true. The form explicitly states that it is non-negotiable. This means the ownership of the goods cannot be transferred through the waybill.
  • Misconception: Insurance is mandatory. Some assume that insuring the shipment is mandatory when using a DHL Waybill. However, while you can opt for insurance, it is not a requirement unless you want coverage beyond DHL’s basic liability limits.
  • Misconception: Any payment method is accepted everywhere. Customers might think that they can use any payment method regardless of location. In fact, not all payment options are available in every country, which can lead to confusion at the point of payment.
  • Misconception: Shipments can be sent to PO Boxes. Many individuals believe shipments can be sent to PO Boxes. DHL clearly states that it cannot deliver to these addresses, as deliveries are made to specific physical locations.
  • Misconception: Customs paperwork is optional. Some people think customs documentation is optional if they have a waybill. In reality, international shipments may require a proforma or commercial invoice along with the Waybill to clear customs effectively.
  • Misconception: Shipment can be delivered without a signature. There is a belief that the recipient does not need to sign for a delivery. Depending on the service and the type of shipment, a signature is often required upon delivery to confirm receipt.
  • Misconception: All services are universally available. A common misunderstanding is that all DHL services can be accessed from any location. In truth, not all services are available to and from every destination, limiting shipping options depending on the location.

Key takeaways

When filling out and using the DHL Waybill form, it is crucial to follow specific guidelines to ensure accurate shipping. Here are nine key takeaways:

  • Complete sender and receiver information: Include complete addresses, contact names, and relevant phone numbers. DHL cannot deliver to a PO Box.
  • Specify payment options: Clearly indicate whether the charges are to be billed to the shipper, receiver, or a third party. Not all payment methods are available in every country.
  • Provide shipment details: List the total number of packages, weight, and dimensions. This is essential for calculating shipping costs.
  • Declare contents: Provide a full description of the shipment's contents. This description is important for customs purposes.
  • Compliance with customs regulations: For non-document shipments, attach the required invoices and include VAT/GST numbers, and customs codes, if applicable.
  • Sign the waybill: The shipper must sign the form as an agreement to the terms and conditions outlined by DHL.
  • Consider insurance: If the shipment's value exceeds basic liability limits, purchase additional shipment insurance to cover potential losses.
  • Understand limitations: DHL has specific restrictions on what can be shipped; avoid sending hazardous materials or prohibited items.
  • Add additional services if needed: Optional services, such as Saturday delivery or special notification services, can be selected but may incur extra charges.

These takeaways help ensure smooth shipping and compliance, minimizing potential issues during transit.