What is the Express Scripts order form used for?
The Express Scripts order form is required for submitting prescriptions via fax for medication orders. This form ensures that the necessary information is included so that prescriptions can be processed efficiently. Each patient requires their own separate form, and it’s important to fill out all fields completely to avoid any delays in order fulfillment.
How do I properly fill out the Express Scripts order form?
To complete the form, start by providing all essential details such as the prescriber’s name, DEA or NPI number, and contact information. Then, include the patient's name, phone number, date of birth, and address. When it comes to medication, list the drug name, strength, quantity, directions for use, and the number of refills. If a brand name is necessary, the prescriber must write "BRAND NECESSARY" or "BRAND MEDICALLY NECESSARY" on the form. Remember, one form per patient is a must.
How long does it take for prescriptions submitted via fax to be processed?
Once the prescription is faxed to Express Scripts, it may take up to 72 hours for it to be entered into their system. There’s no need to resend the prescription or to call the service center for confirmation, as doing so could actually delay processing even further.
Can Controlled Substance II (CII) prescriptions be faxed using this form?
No, Controlled Substance II (CII) prescriptions cannot be submitted via fax. Only prescriptions from a prescriber’s office can be faxed, and for CII medications, alternative submission methods must be used to comply with regulations.
What should I do if I received the form in error?
If you’ve accidentally received the Express Scripts order form but are not the intended recipient, it is important to notify the sender immediately. You should refrain from disclosing any contents within the documents. Additionally, arrange for the return or destruction of the documents to maintain confidentiality as required by law.