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The Ice 78 3527 form is essential for businesses engaging in security services within the State of Delaware. This document specifically outlines the details for a contract awarded to Deco, under contract number HSCEE3-09-A-00005, which spans from October 16, 2008, to October 15, 2013. With a focus on armed and unarmed guard services, the form includes critical information such as the associated solicitation and requisition numbers, which are HSCEE3-08-Q-00001 and 3PS-08-NB-0004, respectively. The structure of the form delineates the expectations and requirements of the security services to be provided throughout Delaware. Among its contents, the form presents sections covering the transition phases, qualifications for personnel, quality control measures, and specific duties required from non-supervisory security guards. The detailed Statement of Work (SOW) serves as an attachment that elucidates the Guard Services Requirements, ensuring that both parties adhere to defined standards of performance and compliance. The usage of this form is not merely procedural; it reflects a commitment to maintaining safety and order, highlighting the necessity for clear communication and proper execution of responsibilities in the contract's duration.

Ice 78 3527 Example

Company Name:

Deco

Contract Number:

HSCEE3-09-A-00005 (HSCEE309A00005)

Solicitation Number:

HSCEE3-08-Q-00001 (HSCEE308Q00001)

Requisition/Reference Number: 3PS-08-NB-0004 (3PS08NB0004)

Period of Performance: 10/16/2008 through 10/15/2013

Services Provided:

Providing for Armed/Unarmed Guard Services throughout the State of Delaware.

(b)(2)Low

(b)(4)

(b)(4)

(b)(4)

(b)(4)

Created on 12/20/2007 12:01:00 PM

RFQ HSCEE3-08-Q-0001- Delaware Term BPA

Last modified 12/19/07 JM

 

Statement of Work (SOW)- Attachment #1

Guard Services Requirements

Table of Contents

1Introduction

1.1Use of Acronyms

1.2General Information

1.3Information Regarding FPS

2Transition

2.1Transition Phase-in

2.2Transition Phase-out

2.3Conferences and meetings

3Authority and Jurisdiction, Permits, Licenses and Adherence to Laws

4Qualifications of Personnel

4.1General Qualifications

5Quality Control

5.1Vendor Provided Quality Control

5.2Government Provided Quality Control

6Services Required – Non-Supervisory Security Guards

6.1Order of Precedence

6.2Security Guard Post Assignment Record

6.3Typical Duties

6.3-1

Access/Egress Posts

6.3-2

Roving Posts

6.3-3

Traffic Control

6-3-4

Receipt, Use, and Safekeeping of Keys

6.3-5

Security and Fire Systems

6.3-6

Utility Systems

6.3-7

Building Rules and Regulations

6.3-8

Physical Security, Law and Order

6.3-9

Unauthorized Access

6.3-10

Hazardous Conditions

6.3-11

Response to injury or Illness

6.3-12

Additional Duties

6.3-13

Reports, Records and Testimony

6.3-14

Civil Disturbances

6.3-15

Emergencies

6.3-16

Primary Security Response

6.4Contract Security Guard Duty Register (DHS 139)

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7Key Personnel

7.1Contract Manager

7.2Supervisor

8Work Scheduling Procedures

9BPA Guard Labor Category

10

BPA Effort Required

10.1BPA effort Required – Productive Hours

10.2BPA Effort Required – Supervisory Hours

10.3BPA Effort Required – Reserve Security Guard Force

11 Training

11.1General

11.2Training requirements by Position

11.2.1Security Guards

11.2.2Supervisors

11.3Written Examination

11.4Weapons Training and Qualifications

11.4-1 Annual Firearms Re-Qualification

11.5Minimum Age for Firearms Licensing

11.6FPS Specific Training

11.7Government Provided Magnetometer / X-ray Training

11.8CPR / AED / First Aid Training

11.9Other Special Training

11.10Training of Replacement Employees

11.11Schedule of Provided Training and Testing

11.12Government Provided Training – Failure to Attend

11.13Training Waivers

12

Medical and Physical Qualifications

12.1General

12.2Medical Standards

12.3Physical Demands

12.4Initial and Recurring Screening for Illegal Drugs

12.5Government Requested Screening

13Conduct of Vendor Personnel

14Contract Employee Reinstatements

15Government and Vendor Provided Property

15.1Government Furnished Property General Information

15.1-1 Use of Government Property

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15.1-2 Accountability of Government Property

15.1-3 Safeguarding Government Property

15.2Vendor Furnished Property

15.2-1 Vendor Furnished Property General Information

15.2-2 Equipment

15.2-3 Uniforms

15.2-4 Supplementary Equipment

16Regulations, Handbooks and Other Applicable Documents

17Security Guard Certification / Security Requirements

17-1 General

17.2Security Management

17.3Suitability Determination / Enter on Duty Decision

17.4Suitability Adjudication

18

Security Clearance Requirements

18.1Background Investigations

18.2Access to Classified Information (Vendor)

18.3Continued Eligibility

19.Vendor’s Personnel Filing System

20.Performance Evaluation

21.Personal Appearance and Grooming Standards

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1.Introduction

1.1Use of Acronyms

This Solicitation/BPA contains numerous acronyms. Whenever a new term is introduced in the Solicitation/BPA that will be referred to by an acronym, the acronym will appear next to the term in parentheses (). The acronyms that will appear in the Solicitation/BPA are listed below for easy reference:

ATR

Agency Technical Representative

SGIM

Security Guard Information Manual

CM

Contract Manager

CPM

Contract Performance Monitor

CO

Contracting Officer

COTR

Contracting Officer’s Technical Representative

DHS

Department of Homeland Security

DOL

Department of Labor

FAR

Federal Acquisition Regulation

FLEP

FPS Law Enforcement Personnel

FPS

Federal Protective Service

FSS

Federal Supply Service, General Services Administration

HSAM

Homeland Security Acquisition Manual

HSAR

Homeland Security Acquisition Regulations

ICE

Immigration and Customs Enforcement

MAS

Multiple Award Schedule Public Buildings Service

SAS

Special Additional Services

SF 30

Standard Form 30 (Amendment of Solicitation/Modification BPA)

SOW

Statement of Work

SUPV

Supervisor

TAS

Temporary Additional Services

BPA

Blanket Purchase Agreement

1.2General Information

This is a Statement of Work (SOW) for Department of Homeland Security (DHS) Federal Protective Service (FPS) Solicitation/BPA number HSCEE3-08-Q-00001

As an integral component of the FPS security effort, the Vendor shall provide and maintain all management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, and files necessary to accomplish security guard services as described and required in this SOW

.The Vendor shall perform to the standards required in this BPA and will be expected to work closely with FPS representatives throughout the duration of the BPA.

Where the Government identifies and references specific Solicitation/BPA Section numbers, that reference refers to that Section in its entirety, including every subsection

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having the same letter and/or letter-number prefix. For example, a reference to the requirements of “Section C” includes all of Section C. Similarly, a reference to Section 7 includes Sections 7.1, 7.2, and so on, through the last subsection identified with a prefix of “7.”

1.3Information Regarding FPS

FPS is the security and law enforcement component of the Department of Homeland Security, Immigration and Customs Enforcement. FPS is responsible for protecting federally owned or leased facilities. FPS ‘s mission is to provide a safe environment in which Federal agencies conduct their business without fear of violence, crime or disorder.

Contract security guards have a crucial and highly visible role in support of FPS’s mission. They are usually the first (and sometimes only) contact visitors have with the Federal community, and they are usually the first line of defense in a federally controlled facility. Visitors and federal employees perceive the contract Security Guards to be an integral part of the FPS mission. It is crucial that the Vendor ensure that their employees realize the importance of their role, and perform their duties courteously and professionally at all times.

2Contract Transition

2.1Transition Phase –In

A smooth and orderly transition between the Vendor and the predecessor Vendor is necessary to assure minimum disruption to vital Vendor services and Government activities.

The Vendor shall not disrupt official Government business or in any way interfere with the assigned duties of the predecessor Vendor’s employees. The Vendor may notify the predecessor Vendor’s employees that the Vendor will be assuming services upon the BPA start date and may distribute business cards, employment applications, brochures, and other company information to the predecessor Vendor’s employees while they are on duty, provided that there is no interference with the Contract employee’s assigned duties (e.g., during “off hours” or during relief or lunch breaks). However, the Vendor shall not interview, recruit, schedule interviews, or conduct extensive discussions with the predecessor Vendor’s employees while they are on duty.

The Vendor shall provide a transition plan with 5 working days after BPA award. The transition plan shall include:

A strategy for implementing supervisory functions,

The process for transitioning predecessor employees,

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Equipment inventory (radio & phone) and maintenance plan,

Weapons Inventory and employee assignment

Communication plan

Relief and break plan

A plan for establishing a reserve force and the current status of staffing levels,

A progress report on obtaining permits, licenses, and registrations,

A status report on submitting applications for personnel clearances,

A strategy for training including schedules, locations, coordinating with FPS monitors, and class staffing levels

The government will allow a minimum of 60-day start up from the time of the award of the base task call to the initial start of performance.

2.2Phase-Out of BPA and Continuity of Services

The vendor shall provide a list with the total number of employees performing on the BPA with any applicable suitability and certification expiration dates when requested by the CO in preparation for a new solicitation for follow-on services. Prior to BPA expiration and after a follow-on BPA is awarded; the Vendor shall exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor vendor.

After a new BPA is awarded, the vendor shall disclose necessary personnel records sufficient to allow the successor vendor to conduct interviews for possible transition (if the vendor is not awarded the successor BPA). These records shall be provided to the successor at least 45 days prior to date of BPA expiration. If any incumbent employees are selected by the successor and are agreeable to the change, the incumbent vendor should cooperate to grant the employees release at a mutually agreed date.

As part of the closeout process, the vendor shall, within 30 days of the final day of performance, turn over all incumbent officer training, medical, suitability and security records to the COTR / Inspector as stated in paragraph 19A, 1 thru 17. Failure to do so shall result in a 10% withholding of final payment until this action is accomplished.

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Form Characteristics

Fact Name Description
Company Name Deco
Contract Number HSCEE3-09-A-00005 (HSCEE309A00005)
Solicitation Number HSCEE3-08-Q-00001 (HSCEE308Q00001)
Requisition/Reference Number 3PS-08-NB-0004 (3PS08NB0004)
Period of Performance From 10/16/2008 to 10/15/2013
Services Provided Armed/Unarmed Guard Services throughout the State of Delaware
Form Creation Date Created on 12/20/2007 at 12:01 PM
Last Modified Date Last modified on 12/19/2007
Governing Law State of Delaware regulations regarding security services

Guidelines on Utilizing Ice 78 3527

Completing the Ice 78 3527 form requires careful attention to detail. Follow these steps to ensure accurate submission. Each step guides you through entering the necessary information clearly and concisely.

  1. Obtain the Form: Download the Ice 78 3527 form from the appropriate source or print it if it is provided in hard copy.
  2. Company Name: Write the full legal name of the company, which is Deco, in the designated field.
  3. Contract Number: Fill in the contract number: HSCEE3-09-A-00005 or HSCEE309A00005.
  4. Solicitation Number: Enter the solicitation number: HSCEE3-08-Q-00001 or HSCEE308Q00001.
  5. Requisition/Reference Number: Provide the requisition number: 3PS-08-NB-0004 or 3PS08NB0004.
  6. Period of Performance: Record the period: 10/16/2008 through 10/15/2013.
  7. Services Provided: Describe the services clearly: Providing for Armed/Unarmed Guard Services throughout the State of Delaware.
  8. Additional Information: Fill out any other required information as specified by the form's instructions.
  9. Review: Double-check all entries for accuracy and completeness before submitting.
  10. Submit: Follow the specified method for submission, whether electronically or via mail.

What You Should Know About This Form

What is the purpose of the Ice 78 3527 form?

The Ice 78 3527 form serves as a contract document detailing the terms and requirements for armed and unarmed guard services provided by Deco throughout the State of Delaware. This form includes administrative information such as contract numbers, solicitation numbers, and the overall period of performance.

Who is the contractor associated with the Ice 78 3527 form?

The contractor is Deco, which has been awarded a contract to deliver security services as mentioned in the form. The company’s name is stated explicitly, ensuring clarity on who is responsible for providing the required services.

What are the dates mentioned in the period of performance?

The period of performance for the contract spans from October 16, 2008, to October 15, 2013. This timeframe indicates when the services are expected to be rendered under this agreement.

What type of services are covered under this form?

The Ice 78 3527 form specifically covers the provision of armed and unarmed guard services throughout Delaware. These services encompass various aspects of security, ensuring safety and order within the designated areas.

What is the significance of the Statement of Work (SOW) included in the documentation?

The Statement of Work (SOW) outlines the specific tasks, responsibilities, and expectations for the contractor. It acts as a foundation for the contract, providing detailed requirements and the scope of work the security personnel are expected to fulfill.

How are the qualifications of personnel addressed in the form?

The form details general qualifications required of the personnel providing security services. This ensures that all security guards meet specific standards for training and experience, which is crucial for maintaining safety and security.

What quality control measures are included in the Ice 78 3527 form?

Quality control is an essential component of the contract. The form outlines both vendor-provided and government-provided quality control measures, ensuring that the services offered meet established standards and expectations throughout the contract duration.

What types of guard duties are specified in the form?

The document specifies various guard duties, including access and egress control, traffic control, response to emergencies, and management of hazardous conditions. Each duty is detailed to ensure comprehensive coverage of responsibilities expected from security personnel.

What kind of reports or records are guards required to maintain?

Guards are required to maintain specific records, such as the Contract Security Guard Duty Register, which documents their activities and any incidents that occur during their shifts. This helps maintain accountability and transparency in the security operations.

Common mistakes

Filling out the ICE 78 3527 form can be a straightforward process, but mistakes can easily occur. One common error is failing to correctly input the Company Name. It is crucial to provide the full legal name as registered. An abbreviation or different format could cause significant delays in processing.

Another frequent issue is confusion around the Contract Number. Users sometimes enter an incorrect or outdated number. Always double-check this number against your documentation to ensure consistency and accuracy.

The Solicitation Number is also prone to mistakes. Many individuals mistakenly transpose numbers or letters. This can lead to processing issues. Confirm that you have the right solicitation number by reviewing your original bid documents.

When it comes to the Requisition/Reference Number, errors can arise from not formatting the number correctly. Ensuring that it is entered without additional spaces or characters is important for smooth processing.

The Period of Performance section must be filled out with specific dates. Mistakes often stem from misreading these dates or misunderstanding the timeframe required for the contract. It is essential to verify the start and end dates to avoid confusion later on.

Individuals frequently overlook the Services Provided section. Providing vague or incorrect descriptions can result in complications. Clearly articulate the specific services promised, referencing attachment details when necessary.

Another common oversight is insufficient qualification details in the Qualifications of Personnel section. Applicants sometimes assume their qualifications are self-evident. Clear documentation is essential to demonstrate compliance with the stated qualifications.

Finally, not adhering to the instructions for Quality Control can lead to miscommunication. Ensuring that both vendor and government quality control measures are well-documented can prevent misunderstandings later during the execution phase of the contract.

Documents used along the form

When working with the ICE 78 3527 form, several other documents are frequently used to support the process. Each document serves a specific purpose and can greatly impact how services are rendered and compliance is maintained. Understanding these documents ensures smooth operations. Here’s a list of relevant forms to consider:

  • Statement of Work (SOW) - This document outlines the work required for the project, including specific tasks, responsibilities, and timelines. It ensures all parties have a clear understanding of expectations.
  • Quality Control Plan - A plan that details how quality will be monitored throughout the contract. It sets standards for performance and outlines procedures for maintaining those standards.
  • Security Guard Post Assignment Record - This record documents the specific assignments given to security personnel during their shifts. It helps track personnel deployment and ensures accountability.
  • Contract Security Guard Duty Register (DHS 139) - A log that records the daily duties performed by security personnel. This document is crucial for compliance and can be used for audits.
  • Transition Plan - A detailed plan that describes the procedures for transitioning in and out of security services. It ensures continuity and addresses potential gaps in service during the transition period.
  • Incident Report Forms - These standardized forms are used to document any security incidents or breaches. They serve both for record-keeping and analysis for improving future security measures.
  • Permits and Licenses Documentation - Copies of necessary licenses and permits that confirm compliance with local laws and regulations. This documentation is essential to avoid legal complications.
  • Training Records - Documentation that shows the training completed by security personnel. It verifies that guards are properly trained to handle their responsibilities effectively.
  • Service Level Agreement (SLA) - This agreement defines the expected level of service between parties involved. It ensures mutual understanding of the performance metrics and penalties for not meeting them.

By familiarizing yourself with these documents, you can navigate the requirements associated with the ICE 78 3527 form effectively. Ensuring that all paperwork is in order will help mitigate risks and enhance the overall execution of contract services.

Similar forms

The ICE 78 3527 form is essential within government contracting and compliance. Several other documents serve similar purposes in coordinating government services and ensuring compliance. Below is a list of these documents along with their similarities to the ICE 78 3527 form.

  • Contractor Performance Assessment Report (CPAR): This document evaluates a contractor's performance based on quality, timeliness, and cost control, similar to how the ICE 78 3527 monitors service delivery standards.
  • Statement of Work (SOW): Like the ICE 78 3527, the SOW outlines specific tasks, responsibilities, and outcomes expected from the contractor, ensuring both parties have clear expectations.
  • Request for Quotation (RFQ): The RFQ requests pricing and service details from contractors, paralleling the solicitation components found in the ICE 78 3527.
  • Performance Work Statement (PWS): The PWS defines the work requirements similar to the ICE 78 3527, both ensuring clarity in expectations around services to be performed.
  • Quality Assurance Surveillance Plan (QASP): This plan outlines how the government will monitor and evaluate contractor performance, akin to the oversight mechanisms in the ICE 78 3527.
  • Contract Modification Document: Both document types record changes or updates to existing agreements, reflecting adjustments in terms or services, specifically regarding performance timelines or scopes.
  • Compliance Review Report: This report assesses whether a contractor adheres to legal and contractual obligations, much like the accountability measures described in the ICE 78 3527.
  • Invoice Processing Form: Both this form and the ICE 78 3527 facilitate financial transactions between the contractor and the government, ensuring correct billing for services rendered.

Dos and Don'ts

When filling out the Ice 78 3527 form, there are several important guidelines to consider to ensure the process runs smoothly.

  • Do: Double-check all entries for accuracy. Misinformation can delay processing.
  • Do: Follow the required format for the contract and solicitation numbers. Proper formatting prevents confusion.
  • Do: Clearly state the services provided to avoid misunderstandings.
  • Do: Ensure that all dates are correct, especially the period of performance.
  • Do: Attach any necessary supporting documents, like the Statement of Work.
  • Don't: Leave any fields blank. Incomplete forms may be rejected.
  • Don't: Use jargon or unclear language. Simplicity aids clarity.
  • Don't: Ignore the instructions. They help guide you through the process.
  • Don't: Submit the form without reviewing it. A fresh look can catch errors.
  • Don't: Assume the review process is rushed. Allow time for thorough examination.

Misconceptions

Understanding the Ice 78 3527 form is crucial for those involved in its use. However, several misconceptions may lead to misunderstandings about its purpose and requirements. Here are eight common misconceptions:

  • It is only for federal contracts. The Ice 78 3527 form can be used for various types of contracts, not just those involving federal entities.
  • Security services are the only services covered. While this form often pertains to security services, it can also encompass other service-related contracts.
  • The form is always outdated. Updates and modifications to the form can occur. Always check for the latest version before use.
  • Filling the form is optional. For contracts requiring it, completing the form is mandatory and a crucial part of compliance.
  • It can be filled out by anyone. Only individuals with the appropriate authority should complete this form to ensure accuracy and compliance.
  • All details are optional. Certain sections of the form require mandatory information. Omissions can result in delays or rejections.
  • The form is complicated and lengthy. Many find it straightforward when following the guidelines. Clarity can often ease the completion process.
  • It is only used for record-keeping. The form plays an active role in contract management and compliance, not just documentation.

Addressing these misconceptions helps in ensuring proper usage and compliance with the Ice 78 3527 form.

Key takeaways

Ice 78 3527 Form Overview is crucial for businesses providing security services, particularly armed and unarmed guard services.

  • Accurate information must be entered, including the Company Name, Contract Number, and Solicitation Number.
  • Understanding the Period of Performance is essential, as it dictates the timeframe for service delivery.
  • The form includes specific requirements related to personnel qualifications and quality control measures.
  • Details surrounding emergency response procedures and compliance with laws must be strictly adhered to, highlighting the importance of diligence in service execution.