What is the Key Benefit Request form?
The Key Benefit Request form is a document that employees must complete to request medical benefits for covered services. This form collects essential information about the patient, their relationship to the insured, and details of the medical services received.
Who should fill out the form?
The form should be filled out by the employee who is the insured party. It requires information about the patient, who may be the employee themselves, a spouse, a child, or another dependent.
Where do I submit the completed form?
Once you have completed the Key Benefit Request form, submit it to Key Benefit Administrators, Inc. at their address: P.O. Box 2050, Fort Mill, SC 27916-2050. Make sure to double-check that all sections are filled out correctly before sending it off!
What patient information is required on the form?
You will need to provide the patient’s full name, date of birth, sex, address, and the employee's Social Security number. Additionally, kindly indicate the patient’s relationship to the insured and any other health insurance coverage they might have.
What information does the physician need to complete?
The physician must complete several sections related to the patient’s illness or injury. This includes details like the dates of illness, dates of visit, history of the condition, and the diagnosis. They must also provide total charges for the services rendered.
Is there a deadline for submission?
What if I need help filling out the form?
If you need assistance, don't hesitate to reach out to your employer’s HR department or the Key Benefit Administrators directly. They can guide you through the process and clarify any questions about the necessary information.
What happens after I submit the form?
After submission, Key Benefit Administrators will review the request. They will process the claim and determine the benefits that are applicable. If they require further information, they may contact you or your healthcare provider.
How will I know if my claim was approved?
You will typically receive a notification regarding the status of your claim via mail or electronically, depending on the preference you've indicated on your forms. This notification will detail any approvals and payments or will explain any reasons for denial.
What should I do if my claim is denied?
If your claim is denied, review the explanation provided in the notification. You can often appeal the decision. Follow the guidelines outlined in the correspondence, and don’t hesitate to contact Key Benefit Administrators for clarity on the process.