What is the purpose of the LogistiCare Mileage Reimbursement form?
The LogistiCare Mileage Reimbursement form is used to request reimbursement for travel expenses incurred while transporting patients to medical appointments. It allows drivers to document their trips and submit the necessary information to LogistiCare for payment processing.
Who is eligible to submit this form?
Eligible individuals include drivers who provide transportation for members to medical appointments. The driver may be a family member, friend, or caregiver. It is essential that the individual filling out the form has a relationship to the member being transported.
What information must be included in the form?
The form requires several pieces of information: the driver’s name, relationship to the member, mailing address, phone number, and the member’s name and ID number if different from the driver. Important trip details such as the date, destination, and total mileage must also be provided. Lastly, a physician or clinician’s signature is needed for each trip to confirm the service was rendered.
How is the total mileage calculated?
Total mileage is calculated based on the round-trip distance from the driver’s residence to the medical provider's location. All relevant details should be documented in the designated section of the form to ensure accuracy. Be sure to keep records of your odometer readings for verification if required.
Is a separate form necessary for each trip?
Yes, a separate LogistiCare Mileage Reimbursement form must be completed for each person transported. This helps maintain clear records and ensures that each reimbursement request is processed appropriately without confusion.
What happens after the form is submitted?
Upon submission, LogistiCare will review the information provided, including confirming the trip with the physician's office. If everything is in order, reimbursement will be processed accordingly. This may involve some validation steps, so it's advisable to submit your form timely to avoid delays in payment.
Can I submit the form electronically?
As of the current guidelines, the LogistiCare Mileage Reimbursement form needs to be sent via mail to the specified address: LogistiCare, Attn: Billing Dept, PO Box 248, Norton, VA 24273. Ensure that the form is complete and legible to avoid processing issues.
What should I do if I make a mistake on the form?
If you discover an error after submission, contact LogistiCare as soon as possible to inform them of the mistake. Depending on the nature of the error, you may be required to submit a corrected form for the reimbursement to proceed.
How can I confirm that my reimbursement request was received?
To confirm the receipt of your reimbursement request, you may follow up with LogistiCare's customer service. Keeping a copy of the submitted form and noting the submission date will be beneficial in any inquiry regarding the status of your reimbursement.