What information is needed to reset my password using the Moduli Telecom Reset Password form?
To complete the password reset, you will need to provide specific information about the account holder. This includes your full name, tax code, and phone number where the ADSL service is active. If your account is of the TIM ONLY type, please include the associated TIM number. You will also need to provide your complete address, including street name, number, city, province, and ZIP code. Finally, clearly indicate the email address for which you are requesting the password reset.
How do I submit the Reset Password form?
Once you have filled out the form, you must send it to the designated fax number, which is 800.000.187. It is important to attach a clear photocopy of an identification document that verifies the identity of the account holder. Ensure that all details are accurate and readable to avoid any delays in processing your request.
Can I receive my temporary password via email or SMS?
You have the option to receive your temporary password through one of two methods: email or SMS. In the form, you must specify your preferred method of receiving the new password. Remember, you can only choose one contact method per submission.
What should I do after I receive the temporary password?
Upon receiving your temporary password, you are required to access your webmail at http://mail.alice.it and change the temporary password to one of your choice. It is advised to do this at your first login to ensure the security of your account. Your immediate action in modifying the password will enhance your account protection.
What if I cannot provide a timely response to the password reset?
In case you encounter any issues in submitting your request or if you cannot provide all required information, please reach out to customer support for assistance. They can offer guidance on how to proceed and may suggest alternative methods for password recovery. Remember, addressing any concerns promptly can help minimize disruptions to your access.