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The Mechanical Protection Plan (MPP) Cancellation Form is an essential document for individuals wishing to terminate their mechanical protection plans efficiently. Completing this form accurately is crucial, as it ensures that your request can be processed without unnecessary delays. To initiate the cancellation, customers must provide detailed personal information, including their name, address, and contact details. Additionally, specific details about the vehicle, such as its year, make, model, and the last six digits of the Vehicle Identification Number (VIN), are required. If there’s a lien on the vehicle, the form also necessitates the lienholder's name and address. Ensuring that all information is complete and readable is vital since any omitted detail could prolong the processing time beyond the standard 30-day period. The form allows customers to check the applicable plans for cancellation, whether it’s the Club Plus, Platinum Plus, or other options. It’s important to note that reasons for cancellation can vary, including situations like trading in a vehicle or total loss claims, which require specific documentation to accompany the form. By understanding the key elements of the MPP Cancellation Form, customers can navigate the cancellation process more confidently, ensuring that their request is submitted correctly and efficiently.

Mpp Cancellation Example

Mechanical Protection Plan/ Old United

P.O. Box 634, Shawnee Mission, Ks. 66201‐0634

CANCELLATION REQUEST FORM

All information must be filled out completely and legibly to process this cancellation request

Any information omitted may delay the cancellation process. All cancellations will be processed within 30 days of receipt.

CUSTOMER INFORMATION

Name

______________________________________________________________________________

 

Last

Middle Initial

First

Address

______________________________________________________________________________

City, State & Zip Code

______________________________________________________________________________

Area Code/Phone #

________________________ Email Address _____________________________________________

VEHICLE INFORMATION

 

 

 

Year, Make & Model

Last 6 digits of Vehicle ID # (VIN)

______________________________________________________________________________

______________________________________________________________________________

LIENHOLDER INFORMATION

Is there a lien on the vehicle

Yes 1

No 2

Lienholder Name

_____________________________________ Account #________________________________________

Lienholder Address

____________________________________________________________________________________

1 Cancellation requests received on vehicles that are still secured by a lien must have the lienholders name, address, and account number included on this

cancellation request form. ALL REFUNDS ON VEHICLES THAT ARE STILL SECURED BY A LIEN WILL BE PAID DIRECTLY TO THE LIENHOLDER.

2 Cancellation requests received on vehicles that have had the lien paid off or released must have attached proof of release of lien, copy of clear title or lien release

letter from lienholder. IF NOT INCLUDED, ANY REFUND DUE WILL GO TO THE LIENHOLDER ON FILE.

Flat cancellation may be provided if cancellation is done within 30 days of purchase date and a claim has not been filed.

PLAN(S) TO BE CANCELLED

Please check all boxes that apply (boxes left blank will not be cancelled)

Club Plus

Platinum Plus

Mechanical Service Agreement

Maintenance

Lease Wear

Gap

OnGard

PDR (Paintless Dent Repair)

TireAssure

Credit Insurance

Other:__________________________________________________________________________________________________________________________________

Lojack, Skylink, Skyway, Theft guarantee cancellations can only be processed if the UNIT has not been installed and the cancel request MUST be received from the dealer. Zaktek is non‐cancelable.

REASON FOR CANCELLATION

Vehicle Traded In – (Include odometer statement)

Total Loss – (Need loss paperwork from insurance Company)

Customer Request

Sold Vehicle – (Include odometer statement or bill of sale)

Paid in Full – (include paid in full letter)

Other:__________________________________________________________________________________________________________________________________

Cancellation Mileage _____________________________________Cancellation Date ___________________________________(if other than today’s date see below)

We reserve the right to verify and document date and mileage. For cancellation refunds on clear liens, distribution of cancellation refunds other than described herein must have separate, customer signature‐endorsed instructions. Dealer signature only required on unwind or re‐contracted transactions.

Form sent in by

Customer

Dealer

Lienholder

 

 

Dealer Name

__________________________________________

Customer Name

______________________________________________________

Dealer Signature

__________________________________________

Customer Signature

______________________________________________________

Dealer Signature

__________________________________________

Date Signed

______________________________________________________

FOR DEALER USE ONLY

Vehicle Traded In & Refund to be sent to a participating MPP Dealer – (Include odometer statement) and customer must sign below.

Customer Signature: _____________________________________________________________

I release all rights to my refund amount

Dealer Name ___________________________________ Address ______________________________________________________

White – MPP Copy

Canary – Dealer Copy

Pink – Customer Copy

Form Characteristics

Fact Name Description
Completion Requirement Every section of the MPP Cancellation form must be filled out completely and legibly. Missing information can delay processing.
Processing Time Once the cancellation request is received, it will be processed within 30 days.
Refunds for Liens If the vehicle still has a lien, refunds go directly to the lienholder. Proof of lien release is necessary if the lien has been paid off.
Cancellation Conditions Flat cancellations can occur if requested within 30 days of purchase. Claims, however, should not have been filed for this to apply.

Guidelines on Utilizing Mpp Cancellation

Once the MPP Cancellation form is completed and submitted, it will be processed within 30 days. Ensure that all required information is accurate and legible to avoid delays. If any information is missing, this could extend the processing time.

  1. Fill in your customer information: Provide your name, address, city, state, zip code, phone number, and email address.
  2. Provide vehicle information: Enter the year, make, model of your vehicle, and the last six digits of the Vehicle ID number (VIN).
  3. Indicate whether there is a lien on the vehicle: Select “Yes” or “No.” If “Yes,” provide the lienholder’s name, account number, and address. Ensure to attach any required documentation if applicable.
  4. Check the plans to be cancelled: Mark all applicable boxes. Ensure that no boxes are left blank.
  5. State the reason for cancellation: Select the reason and include any necessary documentation based on your choice.
  6. Fill in the cancellation mileage and cancellation date: If the cancellation date is different from today’s date, specify.
  7. Obtain the necessary signatures: Both the dealer and customer must sign where indicated.

After completing these steps, submit the form to the contact address provided. Keep copies for your records as indicated in the form instructions.

What You Should Know About This Form

What is the purpose of the MPP Cancellation form?

The MPP Cancellation form is used by customers who wish to cancel their Mechanical Protection Plan (MPP). By completing this form, customers provide the necessary information to process their cancellation request. It is essential to fill out all sections completely and legibly to avoid any delays in processing.

How long does it take to process a cancellation request?

All cancellation requests will be processed within 30 days from the date the form is received. Customers should ensure that the form is filled out accurately to help expedite the process. Delays may occur if any required information is missing.

What information is required to complete the form?

To complete the MPP Cancellation form, customers must provide personal information, including their name, address, phone number, and email address. Details about the vehicle, such as the year, make, model, and the last six digits of the Vehicle ID Number (VIN), are also required. If there is a lien on the vehicle, lienholder information must be included. Additionally, the customer must indicate which plan(s) are being cancelled and the reason for cancellation.

Can refunds be processed for vehicles with liens?

Yes, refunds for vehicles that have an outstanding lien will be processed, but they will be sent directly to the lienholder. It is important for customers to include the lienholder's name, address, and account number on the cancellation request form. In cases where the lien has been paid off or released, proof of the release must accompany the form; otherwise, any refund due will go to the lienholder on file.

What happens if the form is submitted incorrectly or lacks necessary information?

If the MPP Cancellation form is submitted incorrectly or is missing vital information, it may cause delays in the cancellation process. It is advisable for customers to review the form thoroughly before submission to ensure all required fields are completed. Omissions can lead to complications, potentially extending the time it takes to cancel the plan.

Common mistakes

Filling out the Mechanical Protection Plan (MPP) Cancellation Request Form requires careful attention to detail. One mistake commonly made is leaving out personal information. Customers must complete all sections, including the customer's name, address, and email. Missing one of these fields can stall the entire cancellation process.

Another frequent error is neglecting to provide the vehicle's Vehicle Identification Number (VIN). The form specifically asks for the last six digits of the VIN. Omitting this information may result in processing delays or rejection of the cancellation request.

Customers often forget to check the correct boxes for the plans they wish to cancel. Failure to mark these boxes means the cancellation will not be processed for that specific plan. Ensuring all applicable selections are made is vital.

When it comes to lien information, many individuals overlook including the lender's details. If a vehicle still has an active lien, the form requires the lienholder's name, address, and account number. Lack of this information means refunds will not be processed correctly.

Some customers fail to attach necessary documentation when required. For example, if a vehicle has been traded in or sold, an odometer statement or bill of sale should be included. Neglecting to attach this proof can lead to complications in obtaining a refund.

Another common mistake is incorrect cancellation mileage and date entries. Customers must provide accurate mileage and the correct date of cancellation. If the date differs from the one on the form today, it may prompt further verification.

Individuals sometimes forget to provide a written cancellation reason. Although the form provides various options, it's essential to clearly indicate the reason for cancellation. Failure to do so can render the request incomplete and lead to processing delays.

Signatures required on the form can often lead to issues as well. Many customers do not sign in the appropriate areas. Both customer and dealer signatures are necessary to authenticate the request and facilitate the refund process. An absence of signature will stall the request.

It is also critical to confirm the dealer’s involvement when applicable. Cancellation requests that stem from an unwind or re-contracted transaction require dealer signatures. Not providing these signatures can complicate the cancellation request.

Lastly, forgetting to retain a copy of the completed form for personal records is a mistake that many make. Keeping a copy helps customers track their cancellation request and follow up as needed. This oversight could lead to unnecessary confusion down the line.

Documents used along the form

The MPP Cancellation form is essential for customers looking to cancel their Mechanical Protection Plan. There are other related forms and documents that may be required during this process. Here is a brief overview of these documents.

  • Proof of Release of Lien: This document verifies that the lien on the vehicle has been paid off or released. It can be a lien release letter from the lienholder or a clear title showing no outstanding debt.
  • Odometer Statement: An odometer statement provides the current mileage of the vehicle. This is important if the cancellation reason involves a vehicle being traded in or sold.
  • Bill of Sale: If the vehicle has been sold, the bill of sale serves as proof of the transaction. It includes necessary details such as the sale date and buyer's information.
  • Paid in Full Letter: This letter indicates that all payments for the vehicle have been completed. It is crucial for cancellations on vehicles that have had their liens paid off.

Gathering these documents ensures a smooth cancellation process for the Mechanical Protection Plan. Having everything ready can help avoid any delays in getting the cancellation processed.

Similar forms

The MPP Cancellation form shares similarities with several other documents, each providing a structured means for individuals to request or confirm cancellations. Here are five documents similar to the MPP Cancellation form and their respective features:

  • Insurance Policy Cancellation Request: This document allows policyholders to formally request the cancellation of their insurance coverage. Like the MPP form, it requires detailed customer information and often includes a section for providing reasons for the cancellation.
  • Subscription Service Cancellation Form: Many subscription-based services utilize cancellation forms that require users to fill out their personal information and the specifics of their subscription. Similar to the MPP form, these documents may require a validation period before processing the cancellation.
  • Membership Termination Notice: Organizations providing memberships often have a termination notice that members must complete to cancel their memberships. Like the MPP Cancellation form, it typically demands notice periods and member identification details.
  • Loan Payoff Request Form: When individuals wish to pay off their loans early, they use a formal request that often resembles the cancellation process. These forms require identification and loan details, similar to how the MPP deals with vehicle information and lienholder details.
  • Lease Termination Agreement: If a tenant wants to end a rental agreement, a lease termination form is often needed. This document requires tenant details and reasons for termination, paralleling the MPP Cancellation form in its need for thorough customer information and justifications for the request.

Dos and Don'ts

When filling out the MPP Cancellation form, it's important to follow certain best practices to ensure your request is processed smoothly. Here’s a list of things you should and shouldn’t do.

  • Do complete all sections of the form accurately. Omitting information can lead to delays.
  • Do provide any necessary documentation, such as proof of lien release if applicable.
  • Do verify that you include your contact information to facilitate communication regarding your request.
  • Do check all the boxes for the plans you intend to cancel. Leaving them blank may result in those plans remaining active.
  • Do sign and date the form, ensuring both you and the dealer acknowledge the cancellation request.
  • Don't ignore the specific requirements for lienholder information. Missing this can complicate the cancellation.
  • Don't forget to consult your original documentation if you need assistance recalling vehicle details.
  • Don't send the form without confirming that all required signatures are included, especially on unwind transactions.
  • Don't make assumptions about the processing timeline. Refunds may take up to 30 days to process.
  • Don't leave your reason for cancellation blank; provide a clear explanation to avoid any confusion.

By following these guidelines, you can help ensure a smoother cancellation process for your Mechanical Protection Plan.

Misconceptions

1. All information can be skipped if it's unnecessary. Many believe that omitting certain information on the MPP Cancellation form is acceptable. However, failing to provide complete information may delay the cancellation process significantly.

2. Cancellations can be processed immediately. Some people think their cancellation will be finalized right away. In fact, all cancellations are processed within 30 days of receipt.

3. Refunds are sent directly to the customer. This is a common misconception. Refunds for vehicles still secured by a lien are paid directly to the lienholder, not the customer.

4. Any lienholder information is sufficient. It's assumed that any lienholder detail suffices. In reality, if a vehicle has an active lien, the cancellation request must include the lienholder's name, address, and account number for processing.

5. A cancellation is possible without proof of lien release. This misconception leads many to believe they can cancel without documentation. If the lien has been paid off, proof of release—like a clear title or lien release letter—is required.

6. Able to cancel any service program without limitation. Some think all plans can be canceled freely. However, specific programs, such as Zaktek, are non-cancelable, while others have strict limitations.

7. Dealer approval is optional. A number of customers underestimate the need for dealer involvement. For certain cancellation requests, especially those involving Lojack or Skylink, the cancellation request must come from the dealer.

8. Cancellations require no reason. It’s a misconception that customers can cancel without providing a valid reason. The form requires customers to specify the reason for the cancellation to facilitate processing.

9. All signed forms are equally valid. Many presume that any signature is enough. In reality, only a cancellation refund request with proper endorsements will be accepted for processing. This ensures appropriate documentation and verification of requests.

Key takeaways

Here are some key takeaways regarding the MPP Cancellation Form:

  • Complete Information is Essential: Fill out all sections of the cancellation request completely and legibly. Missing information can lead to delays in processing your request.
  • Understand Lienholder Requirements: If your vehicle has a lien, you must provide the lienholder's name, address, and account number. Refunds will be sent directly to the lienholder and not to you.
  • Refund Eligibility: Ensure your cancellation request includes necessary documentation if the lien has been paid off. Without proof, any refunds will default to the lienholder.
  • Cancellation Conditions: Cancellation requests submitted within 30 days of purchase may qualify for a flat cancellation, provided no claims have been filed against the plan.