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The NYC Water Billing Form is an essential document for property owners who need to register their property for water and sewer services. This form is especially important for those who have recently purchased a property or need to update their mailing address. Located within the form are sections that collect crucial information about the property, including the account number, service address, and the date of purchase. Property owners are required to provide their contact details, ensuring that the Department of Environmental Protection (DEP) can reach them with important billing information and communications. There's a section that allows for alternate or duplicate bill mailing, making it easy for owners to receive bills at different addresses if needed. Furthermore, the form features a voluntary question regarding veteran status, which can connect owners to additional services and support. Completing this form accurately is vital, as failure to do so may result in bills being sent directly to the property address, thereby placing the onus on the owner to ensure timely payment. Understanding how to complete and submit the NYC Water Billing Form is crucial for maintaining good standing with the DEP and avoiding additional fees associated with late payments.

Nyc Water Billing Example

REGISTRATION FOR WATER & SEWER BILLING

Please use this form for newly purchased property or mailing address updates.

Submit it to:

DEP-BCS

 

Attn: Registration Unit

 

59-17 Junction Blvd, 7th Floor

 

Flushing, NY 11373

PROPERTY INFORMATION/SERVICE ADDRESS:

ACCOUNT NUMBER: __ __ __ __ __ - __ __ __ __ __ - __ __ __

Borough: _____________________________

STREET ADDRESS: ________________________________________________ Block: _________ Lot: ________

CITY: ________________________ STATE: NEW YORK ZIP: _________ Purchase Date: ___________________

OWNER’S CONTACT INFORMATION:

------------Please print clearly------------

OWNER NAME: ______________________________________________________________________________________________

First

Last

SECOND NAME or BUSINESS NAME: _________________________________________________________________________

FirstLast

CONTACT INFORMATION: (Email) _____________________________________________________________________________

MOBILE PHONE: _______________________________

EVENING/HOME PHONE: _______________________________

CHECK THE CORRECT BOX(ES) BELOW AND SIGN:

I affirm I am the owner of the above property and understand that the DEP will deliver water and sewer bills and other communications to the Service (Property) Address shown above. I acknowledge that charges issued against the property must be paid in full by the due date listed or interest charges will be imposed.

__________________________________________

________________________________________

Signature of Owner

Date

Second Signature

Date

 

 

 

 

ALTERNATE or DUPLICATE BILL MAILING INFORMATION: ) Alternate

) Duplicate Bill Copy

I affirm I am the owner of the above property and authorize DEP to deliver water and sewer bills and other communications to the Name(s) and Address(es) shown below. I acknowledge responsibility for ensuring charges

issued against the property must be paid in full by the due date listed or interest charges will be imposed.

________________________________________

_________________________________________

Signature of Owner

Date

SEND BILLS TO A DIFFERENT ADDRESS:

______________________________________________

Name

______________________________________________

Second Name/Attention:

______________________________________________

Street Address (Apt/Room)

______________________________________________

City

State

Zip

SEND DUPLICATE BILLS TO:

______________________________________________

Name

______________________________________________

Second Name/Attention:

______________________________________________

Street Address (Apt/Room)

______________________________________________

City

State

Zip

SEE THE IMPORTANT QUESTION ON THE NEXT PAGE REGARDING VETERAN STATUS

Voluntary Veteran Indicator Question:

1.

Has anyone in your household ever served, or are they currently serving?

Yes

No

2.

Please indicate:

U.S. Armed Forces

 

National Guard

Reserves

Other (write in)________________

3.

Please select who served / is serving:

Self

Spouse/Partner

Child

Other (write in) ________________

IMPORTANT INFORMATION FOR PROPERTY OWNERS

HOW TO COMPLETE YOUR REGISTRATION FORM

Ownership & Mailing

Property owners are responsible for ensuring that bills issued for water and sewer services delivered and used at the property are paid in full by the due date listed on the bill. Charges for water and sewer services are considered a true lien against the property until paid in full.

The property owner must receive the bill. It will automatically be delivered to the property address if the owner does not complete this form and submit it to the Department of Environmental Protection (DEP) at the address below. The property owner can choose to have the bill delivered to another address by using this form and checking the ‘alternate’ mailing information box on the front of this form.

A property owner can choose to send a duplicate copy of the bill to another name and address if they check the ‘duplicate bill copy’ box on the front of this form. If a property owner chooses to send a copy of the bill to a tenant, the property owner is still responsible for ensuring payment is received.

Meter Reading & AMR

Your property should be equipped with an AMR (Automated Meter Reading) device. If it is not, please contact the DEP at (718) 595-7000 and request an inspection to either install, repair or replace your AMR device. The AMR device allows property owners to create a My DEP Account, which is a fast and easy way to view, manage, and pay your water and sewer bills. You can also track your water usage and sign up for online leak notifications and

monthly eBilling to better manage your water and sewer costs.

Payments

The mailing address for payment is located on the bill. DEP accepts electronic payments and provides a toll free number for phone payments. If you cannot pay your bill in full, DEP also accepts partial payments. For larger balances, DEP can set up a Payment Agreement. Please be aware that all amounts charged and not paid in full by

the due date, will be charged late payment charges (interest) at 7% per year, billed monthly on the unpaid balance.

General Information

To learn more about DEP or if you have questions about your bill, visit nyc.gov/dep or call our Customer Service Call Center by phone at the number below. Language services are available. Our website has information about conservation, water saving appliances and other tips to assist you with managing consumption and/or leaks in your property. If you wish to file a complaint about your bill, please follow the instructions below.

To file a complaint (complaints must be submitted in writing):

Please include your name, account number, property address and a brief description of the bill problem.

To inquire about DEP services or seek assistance with electronic processes:

Mail to:

DEP-BCS, Attn: Correspondence 59-17 Junction Blvd, 7th floor Flushing, NY 11373

Call our Customer Service Call Center at (718) 595-7000, Monday to Friday from 9:00am to 6:00pm.

For information about payment agreements, call (718) 595-7890, Monday to Friday from 9:00am to 5:00pm.

Email DEP at: customerservice@dep.nyc.gov

o Please include your account information, property address, contact information.

Office Locations:

Manhattan:

Bronx:

Brooklyn:

Queens:

Staten Island:

Central Office:

1250 Broadway

1932 Arthur Ave.

250 Livingston St.

96-05 Horace

60 Bay Street

59-17 Junction Blvd.

16th floor

6th floor

8th floor

Harding Expy 1st fl

6th floor

Flushing, NY 11373

New York, NY 10001

Bronx, NY 10457

Brooklyn, NY 11201

Flushing, NY 11368

S.I., NY 10301

 

 

 

 

 

 

 

Form Characteristics

Fact Name Description
Purpose of the Form This form is intended for property owners registering for water and sewer billing for newly purchased properties or to update their mailing addresses.
Mailing Address for Submission Completed forms must be submitted to the Department of Environmental Protection, specifically to the Registration Unit at 59-17 Junction Blvd, 7th Floor, Flushing, NY 11373.
Owner Responsibilities Property owners must ensure that all charges against the property are paid by the due dates to avoid interest charges. These charges constitute a true lien on the property until settled.
AMR Device Information Properties should be equipped with an Automated Meter Reading (AMR) device. Owners can request an inspection for installation or repairs through the DEP hotline at (718) 595-7000.
Payment Options The DEP accepts electronic payments, partial payments, and can set up payment agreements for balances that are not immediately manageable. Late payments incur interest charges of 7% annually.

Guidelines on Utilizing Nyc Water Billing

Once the NYC Water Billing form is filled out, it needs to be submitted to the Department of Environmental Protection (DEP) for processing. Ensure all required sections are completed accurately to avoid any delays or issues with your water billing.

  1. Start with Property Information: Fill in the account number, borough, street address, block, lot, city, state (New York), and ZIP code. Include the purchase date of the property.
  2. Provide Owner's Contact Information: Print the owner's name clearly. If there is a second name or business name, include it as well. Enter the owner's email address and phone numbers (mobile and evening/home).
  3. Affirm Ownership: Check the appropriate box affirming ownership of the property. Sign and date the form in the designated spaces provided for the owner and any second signer.
  4. Optional Billing Information: If applicable, select if you want to send bills to an alternate address or receive a duplicate bill copy. Fill in the names and addresses as required.
  5. Veteran Status Question: Answer the questions regarding veteran status. Indicate if anyone in the household has served in the military, along with details about their status.
  6. Review the Form: Double-check that all information is accurate and complete. Ensure both signatures are present where needed.
  7. Submit the Form: Send the completed form to DEP-BCS, Attention: Registration Unit, at the address provided: 59-17 Junction Blvd, 7th Floor, Flushing, NY 11373.

What You Should Know About This Form

What should I do if I have recently purchased a property and need to register for water and sewer billing?

To register for water and sewer billing after purchasing a new property, you will need to complete the NYC Water Billing form. This form allows you to update your mailing address and provide necessary information about the property. Once you have filled out the form, submit it to the Department of Environmental Protection (DEP) at the following address: DEP-BCS, Attn: Registration Unit, 59-17 Junction Blvd, 7th Floor, Flushing, NY 11373. Be sure to include the account number and specific property details to ensure proper processing.

How can I change the address where my water and sewer bills are sent?

If you want your water and sewer bills sent to a different address, you can do so by filling out the "Alternate or Duplicate Bill Mailing Information" section on the registration form. Simply check the appropriate box, provide the new mailing address, and sign the form. Once submitted to the DEP, they will send your bills to the address you specified. Remember, even if you send the bills to someone else, you remain responsible for ensuring they are paid on time.

What happens if I can’t pay my water and sewer bill by the due date?

If you are unable to pay your bill in full by the due date, you should still make a partial payment to avoid additional late fees. The DEP allows for partial payments and also offers Payment Agreements for larger balances. Keep in mind that unpaid charges will accrue interest at a rate of 7% per year, compounded monthly. It’s essential to communicate with DEP about your situation, as they may provide additional options to assist you.

How can I contact the DEP if I have questions about my water bill?

If you have questions or need assistance regarding your water bill, you can reach the DEP's Customer Service Call Center at (718) 595-7000. They are available Monday through Friday from 9:00 AM to 6:00 PM. You can also visit their website at nyc.gov/dep for additional information, including language services and resources on managing your water usage. If you prefer to communicate in writing, you can submit a complaint or inquiry by mailing your request along with your account details to DEP-BCS, Attn: Correspondence, 59-17 Junction Blvd, 7th floor, Flushing, NY 11373.

Common mistakes

Filling out the NYC Water Billing form is an important step for property owners, yet mistakes can easily happen. One common error occurs when owners neglect to complete the property information section. Missing details such as the account number, borough, or street address can lead to significant delays in processing. Each piece of information serves a purpose, so it is essential to ensure everything is accurately filled in before submission.

Another frequent mistake is providing incorrect or illegible contact information. If the owner’s email or phone number is difficult to read, it may result in communication issues later. Ensure clear handwriting and double-check the entered information. This can prevent future headaches regarding billing notices or urgent communications from the Department of Environmental Protection (DEP).

Property owners should also avoid omitting the signature line. Both the owner and any additional signatories must provide their signatures and the date. Without this, the form may be considered incomplete, leading to potential billing issues. A quick review of the signature section can save time and resources.

A common oversight is the selection of the appropriate box for alternative billing options. Some people check the duplicate bill copy box when they meant to choose the alternate mailing information box. It’s important to understand the distinction. The wrong selection could lead to the bill being sent to an unintended recipient.

Furthermore, failing to indicate veteran status can be a missed opportunity for some property owners. The voluntary question about veteran status offers potential benefits, so providing correct information in this section is crucial. Ignoring it may mean losing out on applicable discounts.

Be cautious about the purchase date as well. Not including or misreporting the purchase date of the property might create complications in determining billing cycles. This date is crucial; ensure it is filled in correctly to enable proper registration and billing.

Another mistake is not verifying the mailing address. Many people assume the property address will suffice, but if bills need to be sent elsewhere, it’s vital to provide that alternate address clearly. A full, accurate address ensures that bills reach the intended location without delay.

Additionally, some property owners forget to check for updates on their bills. If a new bill is generated and changes have occurred in the information, failure to update can complicate future payments. Keep your records current to prevent miscommunications.

Lastly, neglecting to seek help can be a mistake in itself. If there are questions or uncertainties about the form, reaching out to the DEP’s Customer Service Call Center can clarify issues and provide assistance. It’s better to ask questions than to submit a form that might be filled incorrectly.

By keeping these elements in mind while completing the NYC Water Billing form, property owners can avoid common pitfalls and ensure smoother processing for their water and sewer services.

Documents used along the form

The NYC Water Billing form is essential for property owners to manage their water and sewer services efficiently. It allows owners to register new properties or update their mailing addresses, ensuring they receive timely billing and correspondence. To complement this form, several other documents may be needed during the registration or billing process. Below is a list of commonly used forms along with a brief description of each.

  • Application for a Water Meter: This form is used to request the installation of a water meter. It is important for properties that do not currently have a meter, enabling owners to monitor water usage and billing accurately.
  • Billing Adjustment Request: When discrepancies arise with a water bill, property owners can submit this form to request a review and adjustment of their billing charges due to errors or unusual usage.
  • Payment Agreement Form: This document is essential for property owners who are unable to pay their water bill in full. It allows them to set up a structured payment plan with the Department of Environmental Protection (DEP).
  • Request for Duplicate Bill: If a property owner needs another copy of their water bill, they can submit this request form. This is useful for keeping multiple parties informed about billing statements.
  • Veterans Service Claim Form: Property owners with veteran status can apply for potential billing reductions or benefits. This form allows them to identify their eligibility for any available programs.
  • Meter Reading Confirmation: Following a manual meter reading, this form is used to report the findings to the DEP. It helps ensure that billing reflects actual water usage accurately.
  • Change of Account Information Form: If there are changes to a property owner’s contact information or billing preferences, this form facilitates updates to ensure accurate communication from the DEP.

These forms and documents, while separate, work together to streamline the water billing process for property owners in New York City. Keeping these documents in mind can help in managing accounts effectively and ensuring compliance with DEP regulations.

Similar forms

The NYC Water Billing form serves as an essential document for property owners to manage their water billing information. Several other documents share similar purposes and functions. Here’s a list detailing those documents:

  • Property Tax Bill: Like the water billing form, the property tax bill is sent to property owners to ensure they are aware of the taxes due. Both documents outline ownership information and payment responsibilities.
  • Utility Registration Form: This form registers a property for utility services such as electric or gas. Similar to the NYC Water Billing form, it collects owner information and service addresses.
  • Change of Address Form: This document informs various organizations about a new mailing address for a property owner. Like the water billing form, it makes sure that important notices reach the right person.
  • Lease Agreement: A lease agreement is a contract between a property owner and a tenant. It outlines payment obligations, similar to how the water billing form governs responsibilities for water bill payments.
  • Homeowner’s Insurance Policy Declaration: This document provides coverage details for homeowners. Similar to the NYC Water Billing form, it requires property details and is important for maintaining ownership responsibilities.
  • Annual Service Statements: These statements summarize the service all year long, including obligations for payment. Like the water billing form, they keep record of service use and amounts due.
  • Tenant Registration Form: This form is used when registering tenants with local authorities. It contains tenant information and property ownership details, similar to how ownership details are outlined in the water billing form.
  • Rental Payment Receipts: These documents prove that a tenant has paid their rent. Just as the water billing form emphasizes payment requirements for water services, these receipts track obligations for financial transactions.

Understanding the similarities among these documents can aid property owners in staying organized and on top of their various responsibilities.

Dos and Don'ts

When filling out the NYC Water Billing form, it is essential to follow specific guidelines to ensure accuracy and proper processing. Below are five things you should do and five things you shouldn’t do:

  • Ensure all information is filled out completely: Provide your property information, owner contact details, and any alternate billing addresses clearly.
  • Use clear handwriting: Print all information neatly to avoid misunderstandings regarding your details.
  • Double-check the account number: Make sure to enter the correct account number from your existing bills.
  • Sign and date the form: Both owner signatures are necessary if there is a second name or business name provided.
  • Keep a copy for your records: Retain a copy of the filled-out form for your documentation.
  • Do not leave any sections blank:
  • Do not use nicknames or abbreviations for names:
  • Do not submit the form without confirming the address is correct:
  • Do not forget to provide a phone number or email address for follow-up correspondence:
  • Do not send the form to an incorrect address:

Misconceptions

Misconception 1: The NYC Water Billing form is only for new property owners.

In fact, this form is also used for existing owners who need to update their mailing addresses. Any property owner can submit the form to ensure that bills and communications are sent to the correct location, regardless of when they purchased the property.

Misconception 2: Payments for water and sewer services are automatically deducted from my account.

This is not true. Property owners are responsible for making payments based on the bills they receive. The Department of Environmental Protection (DEP) does not automatically withdraw funds unless a specific payment arrangement has been set up through their services.

Misconception 3: The property owner is not responsible if someone else receives the bill.

While property owners may choose to send bills to tenants or others, they retain ultimate responsibility for ensuring that all charges are paid in full by the due date. Failure to do so could incur late fees and interest charges, regardless of who receives the bill.

Misconception 4: It’s unnecessary to complete the form if I plan to pay my bills on time.

Completing the registration form is essential to make sure that the bills reach the intended address. This helps prevent any missed communications or payment deadlines which can result in additional fees. Timely payment is important, but keeping your billing information up to date is equally crucial.

Key takeaways

When filling out the NYC Water Billing form, consider these important points:

  • The form is for newly purchased properties or updating mailing addresses.
  • Submit the completed form to the Department of Environmental Protection (DEP) at the specified address in Flushing, NY.
  • Provide clear and accurate property information, including the account number and service address.
  • Your signature on the form confirms you are the property owner and acknowledges the responsibility for bill payments.
  • You may choose to send bills to a different address by checking the appropriate box on the form.
  • Consider setting up a My DEP Account if your property has an Automated Meter Reading (AMR) device for easier bill management.
  • Payments can be made electronically or by phone; partial payments are accepted if needed.
  • Late payments incur interest charges at a rate of 7% per year, billed monthly on unpaid balances.
  • For assistance or complaints, contact DEP through the provided phone number or email.
  • Language services are available for those who need assistance in a different language.

It’s essential to ensure that all information is correct and submitted promptly to avoid any disruption in water and sewer service.