What can I do in the Employee Self-Service tool?
The Employee Self-Service (ESS) tool provides a variety of functions that empower you to manage your personal and employment information efficiently. You can view and update personal information like your name, address, and emergency contact. Additionally, you can manage tax and payroll details, including direct deposit options, and enroll in or change your benefits.
When can I access Employee Self-Service?
ESS is available 24/7, allowing you to access your information at any time that is convenient for you. However, keep in mind that brief maintenance windows may occur on Sundays after 8:30 PM, during which you may not be able to log in to the system.
How do I access Employee Self-Service?
You can access ESS from a City office by navigating to the Intranet website: http://cityshare.nycnet/ess. If you are outside of a City office, simply use the Internet site: www.nyc.gov/ess. You will need to log in using your User ID and Password, both of which are detailed in the ESS guide.
Will I still get a paper pay stub?
If you are enrolled in direct deposit, paper pay stubs will no longer be issued. The ESS tool allows you to view and print your pay stub data online. However, if you prefer to receive paper pay stubs, you can change your Print Status in ESS or contact your Payroll Officer for further assistance. If you do not have direct deposit, you will continue to receive a paper paycheck.
How do I log in to Employee Self-Service?
Your User ID is your 7-digit Employee ID or PMS Reference number, which is provided by your agency or found on previous pay stubs. For new hires, you receive this information during the onboarding process. Your password consists of the last two digits of your Social Security Number combined with your 8-digit birth date in the format MM/DD/YYYY. If you encounter issues logging in, look for the “Need help logging in” link on the ESS login page or reach out to NYCAPS Central at employeesupport@dcas.nyc.gov.
What information can I view and update in ESS?
You have the ability to view and update a range of information through the ESS tool. This includes personal identifiers like your name and address, tax withholdings, emergency contact, email address, military status, and gender waiver status. Furthermore, you can enroll in and manage your benefits during designated periods.
How do I view my pay statements?
Your pay statements can be viewed and printed directly from the ESS tool. If you have opted for direct deposit, you will be able to see and manage your pay stub information electronically, minimizing the need for paper documents.
Can I change my benefit enrollment through ESS?
Yes, you can enroll in or make changes to your benefits through the Excel tool. Depending on the time of year, you can enroll during the Annual Transfer Period or during a new hire process. Make sure to familiarize yourself with any applicable deadlines.
What should I do if I cannot remember my password?
If you cannot remember your password, visit the ESS login page and click on the “Need help logging in” link. That will guide you through the steps to reset your password. If you continue to experience difficulties, don't hesitate to contact NYCAPS Central at the email provided earlier for additional assistance.