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The Peachtree Doors Customer Service form is an essential document for homeowners and contractors alike, streamlining the warranty claim process for Peachtree products. This form outlines the Peachtree Limited Warranty, which covers various aspects of their doors and windows, including material defects and workmanship. For instance, it details the coverage duration: insulated glass hermetic seals are warranted for twenty years, while vinyl main frames and sashes are ensured for twenty-five years. Different products, such as fiberglass clad windows and aluminum doors, have warranties extending up to ten years, while painted or stained components may void their coverage. The form specifies conditions under which claims can be made and notes exclusions, such as damage from misuse, natural weathering, or improper installations. It also emphasizes the customer’s responsibilities in the installation or replacement of products and provides clear instructions for submitting claims. This systematic approach helps ensure that consumers understand their rights and obligations regarding Peachtree products, facilitating a smoother resolution of any issues that may arise.

Peachtree Doors Customer Service Example

THE PEACHTREE®

LIMITED WARRANTY

Subject to the conditions, exclusions and limitations that follow, the manufacturer of PEACHTREE products, PEACHTREE Doors and Windows, Inc. (“PEACHTREE”) warrants PEACHTREE products to be free from defects in material and workmanship as follows:

Insulated Glass Hermetic Seal – Twenty Years

PEACHTREE warrants that the insulated glass only, if any, in PEACHTREE products shall be free from failure of the hermetic seal for a period of TWENTY (20) YEARS from the date of manufacture.

Should there be such failure of the air seal within the warranty period, PEACHTREE shall provide either a replacement piece of insulated glass or a sash glazed with insulated glass, at its discretion, delivered to the original point of purchase, or, if it is shipped direct to a customer, normal shipping and handling charges will apply. The customer will be responsible for installation and replacement of the glass. PEACHTREE will not be responsible for repairing, refinishing or similar activities involved in the installation and replacement of glass.

For the first ten (10) years from the date of manufacture, no charge will be made for providing replacement glass or a sash glazed with insulated glass. Thereafter, up to 20 years, the customer will be charged for fifty percent (50%) of the then current list price.

This warranty does not apply to, and PEACHTREE will not be liable for, glass cracking, shattering, breaking, or scratching, however caused, and it will not apply to any installations where loading applied to the unit could be expected to exceed the structural performance rating of the unit without prior written approval of design by Peachtree. This warranty also will not apply to any installations at an altitude over 3,500 feet above sea level unless breather tubes have been installed. Insulated units for installations at an altitude over 3,500 feet, or any glass having breather tubes, will not be argon filled.

The effectiveness of an inert gas is not warranted.

Condensation on windows and any related water damage, which occurs as the natural result of humidity within the property or changes in the interior/exterior temperatures, does not indicate a defect and is not covered by this warranty. .

Vinyl Main Frame And Vinyl Sash – Twenty-Five Years

PEACHTREE warrants the vinyl main frame and vinyl sash on the Peachtree 300 Series products to be free from defects in material and workmanship for a period of TWENTY-FIVE (25) YEARS from the date of manufacture. All other parts, excluding insulated glass, on Peachtree 300 Series products are warranted to be free from defects in material and workmanship for a period of TEN (10) YEARS from the date of manufacture.

Fiberglass Clad Windows and

Aluminum Clad Windows And Doors – Ten Years

Primed Wood (Unclad) Windows And Doors - One Year

PEACHTREE warrants that its fiberglass clad windows and aluminum clad windows and doors, and all parts thereof, excluding insulated glass, shall be free from defects in material and workmanship for a period of TEN (10) YEARS from the date of manufacture. PEACHTREE warrants that its primed wood (unclad) windows and doors, and all parts thereof, excluding operating hardware and insulated glass, shall be free from defects in material and workmanship for a period of ONE (1) YEAR from the date of manufacture.

Textured Panel Fiberglass Doors – Limited Lifetime

PEACHTREE warrants that its textured fiberglass door system, excluding hardware and insulated glass, shall be free from defects in material and workmanship for as long as the original owner owns the structure into which the door is installed.

Smooth Panel Fiberglass Doors – Twenty-Five Years

PEACHTREE warrants that its smooth fiberglass door system, excluding hardware and insulated glass, shall be free from defects in material and workmanship for a period of TWENTY-FIVE (25) YEARS from the date of manufacture.

Steel Panel Doors (24-Gauge) – Twenty Years

PEACHTREE warrants that its steel panel door system, excluding hardware and insulated glass, shall be free from defects in material and workmanship for a period of TWENTY (20) YEARS from the date of manufacture.

BASIX Steel Panel Doors (26-Gauge) – Two Years

PEACHTREE warrants that its BASIX steel panel door system, excluding hardware and insulated glass, shall be free from defects in material and workmanship for a period of TWO (2) YEARS from the date of manufacture.

All Hardware – Ten Years

PEACHTREE warrants that all window and door hardware shall be free from defects in material and workmanship for a period of TEN (10) YEARS from the date of manufacture. This includes hinges, operating hardware, multi-point locking systems, dead-bolt and latch systems, shoot-bolts, handles and escutcheon plates.

For any window or door system, or any hardware part thereof determined by PEACHTREE to contain defects in material or workmanship, PEACHTREE, will at its option, repair the product or part of product at no charge, or provide replacements at no charge, or refund the original purchase price of the product or part of product. Decisions as to whether to repair, replace, or refund shall be made by PEACHTREE, in its sole discretion.

Manufacturer Applied Finishes

The exterior finish applied to Peachtree’s fiberglass clad window is warranted to be free from defects in material and workmanship and to not crack, pit, corrode, peel, blister or flake for twenty (20) years from the date of manufacture. No other warranty (express or implied) is provided with respect to finishes applied by PEACHTREE.

General Provisions

PEACHTREE makes no warranties which cover installation of units in a sloped or non-vertical position, discoloration of non-visible parts, or failures or operating difficulties due to accident, acts of God, abuse, misuse, alteration, misapplication, faulty building construction or design, exposure to the elements, improper or insufficient handling, storage, installation, maintenance or service including, but not limited to, obstruction of weep holes. Also excluded from the above warranties are failures or operating difficulties resulting from use of expanding foam insulation or incompatible sealant or cleaning agent, exposure to corrosive, unusual, harmful or aggressive substances, fumes or condensates (including exposure within 2 miles of salt water), subjection to abnormal stress from localized application of heat, excessive vibration or movement of buildings or foundations or to other abnormal physical stress or use in ships, boats, watercraft vehicles, trailers, campers, saunas, swimming pools, greenhouse enclosures or other high humidity areas. Selection and purchase of PEACHTREE products which conform to all applicable building codes and local ordinances is the sole responsibility of the architect, building contractor or homeowner and PEACHTREE assumes no responsibility for compliance or for calculation and design of support mullions, structural support, or flashing required for installation. Consult with your local building code officials and/or a qualified contractor, architect or engineer for specific requirements.

Painting or staining of vinyl parts or weatherstrip of PEACHTREE products will void any warranty with respect to the related window or door product.

This warranty applies only to the owner of the structure at the time the product is first installed and is nontransferable.

Screens are to keep insects out. They will not prevent people from falling out or break-ins.

The warranties provided herein shall not apply when PEACHTREE is furnishing products or parts in a size which is greater in width or greater in height than the largest standard size shown for that species in PEACHTREE’S printed price catalog for PEACHTREE products, nor does it apply to any products or parts installed in a structure that does not permit appropriate drainage of moisture such as an exterior insulation and finish system or synthetic stucco without a properly engineered drainage system. In these cases, there shall be no warranty of any kind, whether implied or otherwise.

Replacement product and parts will be the closest equivalent current product or part and may not match the original. Replacements will be delivered to the original point of purchase, with no shipping charges.

If shipment of replacement product or parts direct to the customer is requested, normal shipping and handling charges will apply. In cases relating to hardware, the customer will be invoiced for the replacement hardware at the list price and appropriate credit will be issued when the defective hardware has been returned to Peachtree. Supplying replacement products or parts shall not extend the time period of the warranty and the replacement product or part shall be warranted only to the extent of the un-expired portion of the warranty period on the originally purchased product or part.

This warranty applies only to products finished, installed and operated in accordance with PEACHTREE’S instructions.

PEACHTREE will not, under any circumstances, be responsible for installation, repainting, refinishing or other similar activities necessary to complete any replacement. It will be the customer’s responsibility for installation, repainting, refinishing or other similar activities necessary to complete any replacement.

PEACHTREE may require proof of the date of purchase of any product, so you should retain your sales slip or invoice.

Weathering is normal and does not indicate a product defect and therefore is not covered by this warranty.

Air or water infiltration of an outswinging French door with PEACHTREE’S handicap sill option is not a product defect. Warping of a door shall not be deemed to be a product defect unless the warping is in the door panel itself and then only if the warping is more than one quarter inch.

The amount of warp shall be determined by placing a taut wire or string or straightedge across the face of the installed door panel thought to be concave and measuring the amount of warp at the point of the greatest distance between the bottom of such wire, string or straightedge and the face of the door panel. PEACHTREE may, at its option, defer action on a warping claim for a period of not more than one (1) year from the date of the claim to permit the door panel to adjust to temperature and humidity in its installed position. PEACHTREE does not warrant any swing patio door with a rough opening height of greater than 6' 11" against warping or air or water infiltration unless PEACHTREE’S multi-point lock system is used with the door.

Natural variations in color or texture of woods are not defects. We suggest that all millwork be inspected upon arrival and before installation and finishing. A good quality top coat of paint, sealer or varnish must be applied to all exposed wood surfaces. The top coat should be applied as recommended by the paint manufacturer. This warranty will not apply if a good quality top coat is not applied within thirty (30) days after purchase. It is the customer’s responsibility to properly care for and protect woodwork against moisture or excessive dryness. This warranty will not apply if the woodwork is not so protected.

The Peachtree Limited Warranty does not cover:

a.PEACHTREE products that are installed with parts (whether manufactured by PEACHTREE or by others) that have not been approved by PEACHTREE for installation with that product.

b.PEACHTREE products that are stacked or mulled with half circles, direct-sets or transoms manufactured by others.

The performance of windows and doors may be affected by factors beyond PEACHTREE’S control, such as handling and installation, construction details of the building, exposure conditions, maintenance, normal wear and tear, migration of inert gas and the like. Ratings (for example, R- or U-values, infiltration tests, etc.) are for comparison purposes only. While PEACHTREE products are manufactured to meet or exceed published ratings, it is not possible to guarantee that they will meet or exceed those ratings after they have been installed, and this is specifically excluded from this warranty.

THE EXPRESS WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY AND ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH OTHER WARRANTIES, TO THE EXTENT PERMITTED BY LAW, ARE HEREBY DISCLAIMED AND EXCLUDED BY PEACHTREE. ANY IMPLIED WARRANTIES WHICH ARE NOT EXCLUDED HEREBY DUE TO OPERATION OF LAW ARE LIMITED IN DURATION TO THE PERIOD OF

COVERAGE OF THE EXPRESS WARRANTY PROVIDED HEREIN FOR THE PRODUCT WARRANTED. THE REMEDIES SET FORTH ABOVE ARE THE SOLE AND EXCLUSIVE REMEDIES PROVIDED HEREUNDER, AND PEACHTREE SHALL NOT BE LIABLE FOR COSTS OF SHIPPING, APPLICABLE TAXES OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, THE PAYMENT OF ANY COSTS OR EXPENSES OF DISASSEMBLY, REMOVAL OR REINSTALLATION OF ANY PRODUCT OR PART, INCLUDING, WITHOUT LIMITATION, THE INSULATED GLASS, ANY COSTS OR EXPENSES RELATING TO PAINTING, STAINING OR ANY OTHER ACTIVITY NECESSARY IN FINISHING THE REINSTALLATION, OR DAMAGE OR LOSS TO OTHER PROPERTY.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation on the duration of any implied warranties not excluded hereby due to the operation of law, may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the exclusion of incidental and consequential damages may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

NO DISTRIBUTOR, SALESPERSON, DEALER, RETAILER OR OTHER REPRESENTATIVE OF PEACHTREE® PRODUCTS HAS THE AUTHORITY TO ALTER OR CHANGE THESE WARRANTIES OR TO MAKE ANY OTHER WARRANTY EITHER ORALLY OR IN WRITING.

To make a claim under The PEACHTREE® Limited Warranty you must contact the contractor who installed the product or the Peachtree® distributor or dealer from whom the product was purchased, or, if these persons are not known, contact:

PEACHTREE® Warranty Customer Service

880 South View Drive

Mosinee, WI 54455

Please provide the following information:

a.Your name, address, and telephone number.

b.A description of the product for which the claim is being made.

c.The date the product was purchased (or approximate date if exact date is not known).

d.The name of the Peachtree dealer/distributor from whom the product was purchased (if known).

e.The nature of the product complaint.

f.The coded information as stamped on the spacer between the panes of glass.

Effective 6/1/08

Get Peachtree Doors Customer Service PDF Form

Form Characteristics

Fact Name Description
Warranty Coverage for Insulated Glass PEACHTREE provides a twenty-year warranty for defects in the hermetic seal of insulated glass, covering replacement costs for the first ten years.
Warranty for Vinyl Products The vinyl main frame and sash on the Peachtree 300 Series products are warranted for a period of twenty-five years against defects in material and workmanship.
Limited Warranty on Fiberglass Doors Textured fiberglass door systems are covered by a limited lifetime warranty for the original owner, while smooth fiberglass doors have a twenty-five year warranty.
Hardware Coverage Duration All window and door hardware is warranted for a period of ten years from the date of manufacture against defects in material and workmanship.
Installation Responsibility The customer is responsible for the installation and any related activities necessary to replace warranty-covered products.
Exclusions from Warranty Common exclusions include damage from natural elements, improper installation, or use of incompatible parts, and they limit any implied warranty claims.

Guidelines on Utilizing Peachtree Doors Customer Service

Filling out the Peachtree Doors Customer Service form is a straightforward process that helps you reach out for assistance with your Peachtree products. Once you have completed the form, it’ll be submitted to the appropriate team for review, ensuring that your concerns are addressed efficiently. Here’s how to fill it out step-by-step.

  1. Gather your information: Before starting the form, collect key details such as your contact information, product description, purchase date, and the dealer's name if applicable.
  2. Access the form: Visit the Peachtree Doors website or the designated platform where the Customer Service form is available.
  3. Fill in your personal details: Enter your name, address, and telephone number in the designated fields to ensure the team can reach you.
  4. Describe the product: Provide a brief description of the specific product you have an inquiry about or require assistance for.
  5. Input purchase information: Indicate the date you bought the product. If you're unsure, an approximate date will suffice.
  6. Mention the dealer: If you know the dealer or distributor from whom you purchased the product, include their name in the appropriate section.
  7. Detail your complaint: Clearly explain the nature of your complaint or issue with the product to help the team assess your situation.
  8. Provide coded information: Locate and enter the coded information found stamped on the spacer between the panes of glass for identification.
  9. Review your information: Double-check that all fields are filled out correctly and that your spelling is accurate.
  10. Submit the form: Once you're confident everything is correct, submit the form as directed on the website.

What You Should Know About This Form

What is the Peachtree Limited Warranty?

The Peachtree Limited Warranty is a guarantee provided by PEACHTREE Doors and Windows, Inc. It covers the products against defects in material and workmanship for various periods, depending on the type of product. This warranty includes specific conditions, exclusions, and limitations that apply to different components, such as insulated glass and vinyl frames.

How long does the warranty last?

The length of the warranty depends on the product. For instance, insulated glass hermetic seals are covered for twenty years, while vinyl main frames and sashes on the 300 Series are covered for twenty-five years. On the other hand, primed wood windows and doors have a one-year warranty. It's important to check the warranty details for each specific product to understand its duration.

What should I do if I need to make a warranty claim?

To make a warranty claim, you should contact the contractor who installed the product or the distributor from whom it was purchased. If you're unable to reach those individuals, you can directly contact PEACHTREE Warranty Customer Service. Be ready to provide your contact information, product description, purchase date, and the nature of your complaint.

Are there any exclusions to the warranty?

Yes, there are several exclusions. For example, damage from misuse, improper installation, or maintenance is not covered. Additionally, natural weathering and certain types of glass damage, like cracking or breaking, also fall outside the warranty. Products installed in high humidity areas without proper drainage systems may also not be covered.

Will I incur any costs for replacement parts?

For the initial ten years, there is typically no charge for replacement glass. After this period, there is a cost of fifty percent of the current list price for replacements up to twenty years. If you need replacement hardware, you may be charged at the current list price, but you will receive credit once the defective hardware is returned to PEACHTREE.

Do I need to keep my receipts for warranty claims?

Yes, keeping your receipt or sales slip is crucial. PEACHTREE may require proof of purchase when making a warranty claim, so retaining this documentation will help facilitate your claim process.

What if my product does not meet the ratings provided by PEACHTREE?

PEACHTREE products are manufactured to meet certain ratings; however, these ratings are for comparison purposes only. The company does not guarantee that the products will meet or exceed these ratings after installation. This condition is explicitly excluded from the warranty, which means performance may vary based on various factors.

Common mistakes

Filling out the Peachtree Doors Customer Service form seems straightforward, but small mistakes can lead to delays and unnecessary headaches. One of the most common errors is **incomplete information**. Whether it's your name, address, or a product description, every detail matters. Leaving out even a single piece of data may result in your claim being processed slower than necessary.

Another frequent pitfall occurs with **incorrect product details**. This includes not only the model number but also any specifics related to the purchase date or the supplier. Ensuring these details are precise helps avoid confusion and during the warranty verification process. When you provide accurate information, it keeps things running smoothly.

Many people underestimate the importance of including the **purchase date**. Claims without this can create complications down the line. If you're unsure of the exact date, it’s worth taking the time to check your sales slip or invoice, as this little nugget of information is essential for your warranty to be honored.

Mistakenly selecting the **wrong product category** also happens more often than you might think. Peachtree offers a variety of products, each with distinct warranty terms. Selecting the wrong category could delay your claim, or worse, lead to it being rejected outright. Familiarizing yourself with the product in question can save a lot of frustration.

Sometimes, individuals skip the **coded information** stamped on the glass spacer. This detail is crucial for warranty claims. Without it, your request may be delayed or not processed at all. Take a moment to find that code and include it—it's more important than you might realize.

Finally, **neglecting to proofread** your submitted form can lead to unforeseen complications. Simple typos can create confusion and result in the claim being pushed back. Before submitting, take a few minutes to review your form for any misspellings or missing details. A little diligence now can save you from significant frustration later.

Documents used along the form

The Peachtree Doors Customer Service form is an essential document for customers seeking support or warranty claims related to Peachtree products. To facilitate these needs, several other forms and documents are often used alongside it. Each document serves a specific purpose in the customer service and warranty process.

  • Warranty Claim Form: This form allows customers to formally submit a warranty claim. It typically requests detailed information about the product, the nature of the defect, and proof of purchase.
  • Replacement Part Request Form: Used to request specific replacement parts for Peachtree products, this document requires details about the part needed and the original purchase information.
  • Customer Feedback Form: Customers can provide feedback on their experience with Peachtree products and services through this form. It helps the company identify areas for improvement.
  • Installation Guide: This document provides detailed instructions on how to properly install Peachtree products. It may also include tips for maintaining the warranty.
  • Product Registration Form: Encouraging customers to register their Peachtree products ensures that warranty claims can be processed more efficiently. This form captures customer information and product details.
  • Inspection Checklist: An optional tool for customers or contractors, this checklist helps ensure that the product has been installed correctly, which is crucial for maintaining warranty coverage.
  • Maintenance Guide: This guide offers customers tips on maintaining their Peachtree products to prolong their lifespan and retain warranty protections.
  • Return Authorization Form: If a product must be returned, this form outlines the process for obtaining authorization, including details about the product and reasons for return.
  • Technical Support Request Form: For customers needing assistance with product features or troubleshooting, this document allows them to reach out to technical support with specific queries.

Each of these forms and documents plays a vital role in ensuring that customers receive the support they need while using Peachtree products. Properly utilizing these forms can help streamline processes related to warranty claims, product issues, and customer feedback.

Similar forms

The Peachtree Doors Customer Service form bears similarities with the following six documents, each serving specific purposes. The connections lie in their roles, content structure, and usability for consumers. Below are the comparable documents:

  • Manufacturer's Warranty Document: This type of document outlines the promises made by a manufacturer regarding the quality and lifespan of its products. Like the Peachtree form, it specifies the duration of coverage and conditions under which warranty claims can be made.
  • Service Request Form: Often used to initiate repairs or service appointments, this form similarly requires customer information and details about the specific issues they are experiencing, just as the Peachtree Customer Service form does for warranty claims.
  • Product Registration Form: Like the Peachtree form, this document ensures that consumers register their products for warranty purposes. It typically asks for purchase details, product information, and owner contact information to validate warranty claims.
  • Return Merchandise Authorization (RMA): A crucial tool in processing returns and exchanges, an RMA form serves to track product issues and return processes. Its requirement for detailed descriptions mirrors the complaint process outlined in the Peachtree document.
  • Customer Feedback Survey: This form captures customers’ experiences with a product or service. Both documents seek specific information to assess quality and satisfaction, ultimately helping the company improve its offerings.
  • Installation Instructions: Similar to the Peachtree form's warranty specifics, installation instructions detail the proper setup requirements for a product. Both documents emphasize correct handling and potential issues that arise from improper installation.

Dos and Don'ts

  • Do provide accurate contact information, including your name, address, and phone number.
  • Do include a detailed description of the product and the nature of your complaint.
  • Do retain your sales slip or invoice as proof of purchase.
  • Do specify the name of the Peachtree dealer or distributor from whom you purchased the product, if known.
  • Do supply the coded information stamped on the spacer between the panes of glass.
  • Don't forget to list the exact date of purchase; if unknown, provide the approximate date.
  • Don't submit vague or incomplete information about the complaint.
  • Don't skip including relevant product details.
  • Don't ignore the need to contact the installer or knowledgeable dealer for assistance.
  • Don't assume that someone else will have kept the proof of purchase.

Misconceptions

  • Misconception 1: The warranty covers all types of damage.

    • Many people believe that the Peachtree warranty includes coverage for any type of damage, but that’s not the case. The warranty specifically excludes issues such as glass cracking and water damage due to condensation, which are often considered normal wear and tear.

  • Misconception 2: Peachtree is responsible for installation.

    • Customers might think that Peachtree asks for no additional responsibility regarding product installation. However, the company explicitly states that installation and related activities are the responsibility of the customer.

  • Misconception 3: All warranty claims are resolved without cost.

    • Some individuals assume that all warranty claims will be processed without any fees. In actuality, while the first ten years of replacement glass are provided at no charge, after that period, customers will incur fees amounting to 50% of the current list price.

  • Misconception 4: Warranty is transferable.

    • Many mistakenly think that the warranty moves to the new homeowner if the structure is sold. In reality, the warranty is non-transferable and applies only to the original owner.

  • Misconception 5: Color variations in wood are defects.

    • Another common misunderstanding is that natural variations in wood color and texture are considered defects. On the contrary, Peachtree states that these variations are normal and not covered under warranty.

  • Misconception 6: PEACHTREE will cover all altitude installations.

    • Some believe that Peachtree products can be installed at any altitude with full warranty coverage. However, products installed over 3,500 feet above sea level are not covered unless specific breather tubes are included.

  • Misconception 7: Screens prevent unauthorized entry and falls.

    • People might assume that screens will guard against falls or break-ins. In fact, screens are mainly intended to keep insects out, and do not offer safety against these issues.

Key takeaways

Filling out and using the Peachtree Doors Customer Service form involves several important steps. Each step ensures that your request is handled efficiently and accurately.

  • Keep Your Receipt: Proof of purchase is vital. Retain your sales slip or invoice as you may need it to verify your warranty coverage.
  • Know Your Warranty: Familiarize yourself with the specific terms of the warranty related to your Peachtree product, as coverage varies by product type.
  • Complete All Sections: Fill in your name, address, and contact number completely to avoid delays in processing your request.
  • Describe the Product: Provide a detailed description of the product and include the purchase date for reference.
  • Document the Issue: Clearly state the nature of your product complaint. Be specific to help expedite the resolution process.
  • Include Coded Information: Record the coded information stamped on the spacer between the panes of glass, if applicable. This information is crucial for identification.
  • Contact the Right People: If unsure whom to contact, reach out to Peachtree Warranty Customer Service or your product distributor for guidance.
  • Submit the Claim Timely: Ensure that your warranty claim is submitted within the warranty period to guarantee consideration of your request.

By following these steps, you improve your chances of a successful warranty claim. Each detail matters in ensuring a smooth resolution.

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