Declaration of Value: You must declare the full value of each Registered MailTM article at the time of mailing.
Insurance Coverage:
Domestic: Insurance up to $50,000 is included in the Registered Mail fee. Indemnity is limited to the amount of declared value. Insurance is provided only in accordance with Postal ServiceTM
regulations in the Domestic Mail Manual (DMM®) which sets forth the speciic types of coverage, terms of insurance, and conditions of payment.
The DMM is available online at http://pe.usps.com. Limitations on coverage include, but are not limited to, the following:
Coverage extends to the least of (1) the actual (depreciated) value of the contents at the time
of mailing, (2) the cost of repairs, or (3) the limit ixed for the insurance coverage obtained.
No coverage is provided for articles improperly packaged or too fragile to withstand normal handling, concealed damage, spoilage
of perishable items, prohibited articles, consequential losses, or delay.
Other limitations are set forth in the DMM. Coverage terms and limitations are subject to change.
International: Indemnity coverage for international Registered Mail is limited to the maximum set by the Convention of the Universal Postal Union. See the International Mail Manual (IMM®) and Individual Country Listings online at http://pe.usps. com for limitations of coverage, prohibitions, and restrictions. The sender receives payment for an international claim for a lost article or for damaged and/or missing contents, unless the sender waives the right to payment, in writing, in favor of the addressee.
Filing a Domestic Claim
Claim for loss: File a claim no sooner than 15 days
but no later than 60 days from the mailing date — for an APO/FPO/DPO item, ile no later than 1 year from the mailing date. Retain the original mailing
receipt and proof of value.
Claim for damage or missing contents: File a claim
immediately but no later than 60 days from the
mailing date. Retain the original mailing receipt and proof of value, and also retain the article and mailing container.
Please ile your domestic claim online at www.usps.com/domestic-claims. If you are unable to ile online, call toll free 800-275-8777 for additional information.
Filing an International Claim
Before initiating an inquiry on an item mailed to a foreign country, allow suficient time for delivery of the mailpiece in the foreign country.
To report the loss, damage, or missing contents of
an item sent to a foreign country, please call our
International Research Group at 800-222-1811. You will be asked to provide the relevant information regarding the item, including but not limited to the following: 1) Item number appearing under the barcode; 2) names, addresses, and telephone numbers of the mailer and addressee; and 3) date of mailing.
The International Research Group will correspond with the respective post in the foreign country. Upon determination that a claim for the item should be initiated, we will provide you with a claim packet, which includes instructions on how to complete and submit the claim.
Inquiries and claims for loss of an international registered item must be iled within 6 months of the date of the mailing. File an inquiry for damage or
for complete or partial loss of contents immediately but no later than 60 days from the mailing date.