What is the Repo Order form?
The Repo Order form is a document used to authorize the retrieval of a vehicle that has been involuntarily repossessed. It includes information about the company, the vehicle, and indemnification clauses to protect all parties involved during the repossession process.
What information do I need to provide on the form?
You will need to enter your company name, address, lien holder or legal owner's information, account number, customer or debtor details, and vehicle description. The latter includes the year, make, model, VIN, and license tag number of the vehicle in question.
What does "Hold Harmless" mean?
"Hold Harmless" means that you agree to protect another party from any potential claims or damages that may arise from the actions taken concerning the repossession of the vehicle. This clause ensures that the recovery agent and the facility involved are not held liable for any issues that occur during this process.
Do I need to sign the form?
Yes, it is essential for you to sign the form. Your signature indicates your consent to the terms outlined in the agreement and allows the recovery agent to act on your behalf in retrieving the vehicle.
What do I do if I need two Hold Harmless forms?
If you require two Hold Harmless forms—one for the police agency and one for the towing facility—you can simply complete the form once. After printing it out, change the "To:" section to the police department for the second form. This method saves you from rewriting the entire document.
What should I do after completing the form?
Once the form is complete, make sure to sign both copies. Then, fax those along with a copy of the vehicle title and contract to the specified fax number: (562) 633-9768.
Who do I contact if I have questions about the Repo Order form?
If you have any questions or require assistance, please reach out to the Impound Department at (800) 421-5528, extension 221. They will be able to clarify any concerns you may have.
What if I can’t fill in the recovery agent’s name on the form?
The form has a designated area for the recovery agent's name that cannot be filled out online. However, your signature confirms your authorization, and the recovery agent's name can be added later by the company after you submit the completed forms.
What is the fax number for sending the completed forms?
The fax number for submitting the completed forms, along with the vehicle title and contract, is (562) 633-9768. Make sure all documents are sent together to avoid delays in processing.