Fill Out Your Request Mortgage Assistance Form
The Request for Mortgage Assistance (RMA) form is a crucial tool for homeowners facing financial difficulties. By filling out this form, individuals provide essential information that helps mortgage servicers better understand their current situations and offer tailored solutions. The RMA requires key details, such as the loan number and personal information of the customer, including their name, social security number, and preferred contact methods. It also asks for a description of the hardship faced, allowing homeowners to articulate their unique circumstances, whether stemming from unemployment, divorce, or health issues. Additional sections focus on income, living expenses, and household assets to give a comprehensive view of the applicant's financial health. All this information serves to streamline the process of determining available assistance options. The form includes a space for optional contributors, enabling others in the household to be accounted for in financial calculations. Completing the RMA not only sets the stage for potential aid but also signifies a step toward regaining stability in one’s financial life.
Request Mortgage Assistance Example
REQUEST FOR MORTGAGE ASSISTANCE FORM
Completing this form will help us understand your current situation. |
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We’ll work with you to find a solution as quickly as possible. |
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Loan Number: _____________________________ |
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Step 1: Tell us about you |
For the purposes of this form, a Customer is someone who is obligated on the Note for the loan or |
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interested in assuming responsibility for the Note. If another person not on the Note has community |
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property or similar rights per applicable state law, please provide their name: ______________________________ |
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CUSTOMER |
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ADDITIONAL CUSTOMER |
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Customer’s |
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Customer’s |
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name |
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name |
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Last four digits of Social |
Date |
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Last four digits of Social |
Date |
Security number |
of birth |
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Security number |
of birth |
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Mobile or daytime number with area |
Preferred contact method |
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Mobile or daytime number with area |
Preferred contact method |
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Voice |
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Email address |
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Email address |
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1By providing your mobile phone number(s), you are giving Chase and companies working on its behalf permission to contact you at this number about all your Chase or J.P. Morgan accounts. Your consent permits the use of text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational or account servicing purposes, but not for telemarketing or sales. Message and data rates may apply. You may contact us anytime to change these preferences.
Step 2: Help us understand your unique situation
HARDSHIP AFFIDAVIT
DESCRIBE YOUR HARDSHIP: _____________________________________________________________________ |
Date situation began: |
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_______________________________________________________________________________________________ |
_______/_______/_______ |
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_______________________________________________________________________________________________ |
I believe my situation is: |
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If your mortgage loan is insured or guaranteed by the Federal Housing Administration (FHA) or the Rural Housing |
Temporary |
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Service (RHS), you are considered to be facing imminent default if your loan is up to date or less than 30 days past |
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Long term |
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due and you have a hardship that will keep you from making your next mortgage loan payment in the month it’s due. |
Check all boxes that explain your situation: |
Please send us the documents that apply: |
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Unemployment |
A copy of your benefits statement or letter detailing the amount, frequency and duration |
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of your unemployment benefits. |
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*For FHA ONLY: Unemployed customer not currently |
Are you seeking new employment? |
Yes |
No |
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receiving benefits |
Are you available for employment? |
Yes |
No |
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Unemployment start date:_______________________ |
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For FHA, we need: |
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Excessive obligations |
• An explanation of why the obligations are excessive, and |
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• Documents that support excessive obligation - including but not |
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limited to monthly billing statements and home repair invoices |
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Income reduction/underemployment |
No hardship documentation is required as long as you have submitted documents that |
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Payment increase |
show your income. If you have an FHA loan, you may need to send more documents. |
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Divorce or legal separation; separation of customers |
• Divorce decree or separation agreement signed by the court; or |
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unrelated by marriage, civil union or similar domestic |
• Current credit report showing divorce, separation or different address of |
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partnership under applicable law |
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•Recorded quitclaim deed showing that the
Death of a customer, or death of either the primary or |
• Death certificate; or |
additional wage earner in the household or a dependent family member |
• Obituary or newspaper article reporting the death |
Do not send medical records or any details of your illness or disability. Instead, |
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please send: |
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customer, additional customer or a dependent family |
• Written statement from you or other documentation verifying disability or illness; or |
member |
• Proof of monthly insurance benefits or government assistance (with expiration date, if |
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applicable) |
Disaster (natural or |
• Insurance claim; or |
the property or customer's place of employment |
• Proof of a FEMA grant or Small Business Administration loan; or |
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• Evidence that customer or employer property is in a |
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• For active duty Servicemembers: Permanent Change of Station (PCS) orders or |
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letter showing transfer |
Distant employment transfer |
• For employment transfers/new employment: |
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• Copy of your signed offer letter, notice from your employer showing transfer to a |
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new location (if applicable), or written explanation from your employer; and |
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• Documentation that reflects the amount of any relocation assistance provided |
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• Tax return from the previous year (including all schedules), and |
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• Proof of business failure supported by one of the following: |
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• Bankruptcy filing for the business; or |
Business failure |
• Two months of recent bank statements for the business account |
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showing that business activity has stopped; or |
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• Most recent signed and dated quarterly or |
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loss statement |
Other (please explain) _______________________________________________________________________________________________
RMA |
8/2021 |
Page 1 |
REQUEST FOR MORTGAGE ASSISTANCE FORM
Step 3: Help us determine your options
Loan Number: _____________________________
I'm interested in: |
All assistance options |
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Only options that involve moving out of the property |
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ADDITIONAL CONTRIBUTOR INFORMATION (Optional) |
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Does anyone not listed on the loan live in and contribute financially to the household? |
Yes |
No |
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Monthly amount they contribute to the household (including amount contributed to the mortgage): $ ___________________________ |
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First and Last Name(s): ____________________________________ |
Please indicate any living expenses for this person(s) in |
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Last four digits of SSN: ____________________________________ |
the Contributor column of the Monthly Living Expenses |
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section of this form (see next page). |
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For each additional contributor on the property, please complete an Authorization to Obtain Consumer Credit Report form, which you’ll find in the Forms Center at chase.com/MortgageAssistance. Please also provide proof of the contributor's income.
MONTHLY HOUSEHOLD INCOME
Customer
Contributor
WAGE: |
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Employer 1 name: __________________________________ Start date: _____/_____/_____ |
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If you work seasonally or in the education field, how many months per year are you |
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paid:________ |
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WAGE: |
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Employer 2 name: __________________________________ Start date: _____/_____/_____ |
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If you work seasonally or in the education field, how many months per year are you |
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paid:________ |
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(Includes 1099 income) |
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$ |
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Percentage of business ownership: _______% |
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Benefits Income: |
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Social Security benefits, investments, pensions or other retirement benefits |
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$ |
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Please specify: ________________________________________ |
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Voluntary Income: |
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Child support/alimony/separation maintenance |
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$ |
$ |
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You aren’t required to disclose child support, alimony or separation maintenance income |
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unless you want us to consider it as qualifying income. |
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Gross rents/boarder rents received (Primary recipient) |
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$ |
$ |
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Unemployment Income |
Start Date _______ End Date_________ |
$ |
$ |
$ |
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Food stamps/welfare (Primary recipient) |
$ |
$ |
$ |
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Tips, commissions, bonuses |
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$ |
$ |
$ |
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Other (please specify)____________________________________ |
$ |
$ |
$ |
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TOTAL MONTHLY INCOME
$0.00
$0.00
$0.00
RMA |
8/2021 |
Page 2 |
REQUEST FOR MORTGAGE ASSISTANCE FORM
Loan Number: _____________________________
ADDITIONAL REQUIRED INFORMATION
MONTHLY LIVING EXPENSES
Expense |
Customer(s) |
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Contributor(s) |
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Food (required field) |
$ |
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$ |
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Utilities (required field) |
$ |
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$ |
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Automobile (required field) |
$ |
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$ |
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(insurance, maintenance, gas) |
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No automobile |
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Life insurance premium |
$ |
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$ |
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Clothing |
$ |
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$ |
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Cable, internet, phone |
$ |
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$ |
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Medical |
$ |
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$ |
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Tuition/school |
$ |
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$ |
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Child care (daycare, babysitting) |
$ |
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$ |
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Child support/alimony |
$ |
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$ |
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Total monthly living expenses |
$ |
0.00 |
$ |
0.00 |
HOUSEHOLD ASSETS
Please provide the most recent statement for each account listed
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Do you have any existing asset accounts as listed below? |
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Yes If Yes, please complete this |
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No |
section excluding Retirement |
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Funds. |
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Checking account #1 |
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Bank name: ________________________________________________________ |
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Checking account #2 |
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$ |
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Bank name: ________________________________________________________ |
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Savings/money market #1 |
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$ |
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Bank name: ________________________________________________________ |
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Savings/money market #2
Bank name: ________________________________________________________
$
CDs
Stocks/bonds
$
$
Other cash on hand
Other (please specify) _______________________________________________________
Total assets
$
$
$0.00
RMA |
8/2021 |
Page 3 |
REQUEST FOR MORTGAGE ASSISTANCE FORM
Loan Number: _____________________________
Step 4: Property Information
Property address: ____________________________________________________________________________________
Number of people in household: ________________ |
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Number of vehicles: _______________ |
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The property is my: |
Primary Residence |
Second Home |
Investment |
The property is: |
Owner Occupied |
Renter Occupied |
Vacant |
If any customer or occupant of the property is a military Servicemember who is currently on Active Duty or has been on Active Duty within the last 12 months, or is a dependent of a Servicemember, please call Chase Military Services at
LIENS, MORTGAGES OR JUDGMENTS (if applicable)
Please list any other mortgages or liens associated with this property. If you have more than one loan with us, we'll need you to complete a Request for Mortgage Assistance form for each account you’d like us to review for assistance.
Servicer: ______________________________________________________________ |
Account #: _____________________________________ |
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Servicer: ______________________________________________________________ |
Account #: _____________________________________ |
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Servicer: ______________________________________________________________ |
Account #: _____________________________________ |
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Condominium or HOA fees? Yes |
No |
If yes, how much each month? $___________ Are payments up to date? |
Yes |
No |
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If you own other properties, please fill out the following section.
OTHER PROPERTIES OWNED
Customers with more than two additional properties, please download the Schedule of Real Estate Owned form from the
Forms Center at chase.com/MortgageAssistance. Please include the completed form with this application.
Property address:____________________________________________________________________ Monthly rents received: $______________
1st mortgage servicer name: _______________________________________________________________________________________________
Loan #: __________________________________________________________ Monthly principal and interest payment: $__________________
2nd mortgage servicer name:_______________________________________________________________________________________________
Loan #: __________________________________________________________ |
Monthly principal and interest payment: $__________________ |
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Escrow payment (taxes, insurance, PMI): $___________ Property is: |
Vacant |
Second/seasonal home |
Rented |
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Monthly condominium or HOA fees: $_________________ Comments:_____________________________________________________________
________________________________________________________________________________________________________________________________________________________________
Property address:____________________________________________________________________ Monthly rents received: $______________
1st mortgage servicer name: _______________________________________________________________________________________________
Loan #: __________________________________________________________ Monthly principal and interest payment: $__________________
2nd mortgage servicer name:_______________________________________________________________________________________________
Loan #: __________________________________________________________ |
Monthly principal and interest payment: $__________________ |
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Escrow payment (taxes, insurance, PMI): $___________ Property is: |
Vacant |
Second/seasonal home |
Rented |
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Monthly condominium or HOA fees: $_________________ Comments:_____________________________________________________________
________________________________________________________________________________________________________________________________________________________________
If you want, you can authorize someone to work with us on your behalf. This is optional.
I/We hereby authorize JPMorgan Chase Bank, N.A., to release, furnish and provide information related to my/our account to:
Name of third party ____________________________________________________ Phone number (________)___________________________
Address of third party____________________________________________________________________________________________________
RMA |
8/2021 |
Page 4 |
REQUEST FOR MORTGAGE ASSISTANCE FORM
Step 5: Please read carefully and sign
Loan Number: _____________________________
ACKNOWLEDGMENT AND AGREEMENT
In making this request for consideration, I certify under penalty of perjury that I understand and agree that:
1.The servicer of my mortgage loan may pull a current credit report for all customers obligated on the Note for the loan.
2.If my liability for the mortgage debt was discharged in a Chapter 7 bankruptcy proceeding after I signed the mortgage documents, or if I am entitled to the protections of any automatic stay in bankruptcy, the servicer is providing information about the mortgage assistance program at my request and for informational purposes, and not as an attempt to impose personal liability for the mortgage debt.
3.If I am eligible for a Trial Period Plan, Repayment Plan or Forbear- ance Plan, and I accept and agree to all the terms of such a plan, I also agree that the terms of this Acknowledgment and Agreement are incorporated into that plan.
4.If I'm eligible for an assistance option that requires an escrow account to pay taxes and/or insurance and my mortgage loan doesn’t have one, the servicer may establish one. If my loan previously had an escrow account and the servicer agreed to remove this require- ment, this agreement has been revoked.
5.All the information in this document is true, and the hardships listed in Step 2 explain why I’m requesting mortgage assistance.
6.The servicer, owner, or guarantor of my mortgage or their agents may investigate the accuracy of my statements and I may need to provide additional documentation.
7.The servicer may directly obtain copies of account statements, including, but not limited to, checking and savings accounts, certificates of deposit (even if held for an extended period of time), mutual funds, money market funds, stocks or bonds, on accounts that are held by the servicer, its subsidiaries and affiliates for the review of my request for mortgage assistance.
8.If I have intentionally defaulted on my existing mortgage or engaged in fraud, or if any of the information I’ve provided is false, I may be ineligible for assistance under applicable investor/insurer programs or guidelines. This includes ineligibility now and for any future benefits and incentives that would otherwise have been available. I also understand that the servicer may recover any benefits or incentives I’ve previously received.
9.The property securing the mortgage I’m requesting assistance for can be lived in and hasn’t been or isn’t at risk of being condemned.
10.The servicer will use the information I provide to determine my eligibility for mortgage assistance, but isn’t obligated to offer me assistance based solely on the statements in this or any other document I send as part of this request.
11.The servicer will collect and record personal information, including my name, address, phone number, Social Security number, credit score, income, payment history and information about account balances and activity. I understand and consent to the disclosure of my personal information and the terms of any mortgage assistance option I receive by the servicer to (a) any investor, insurer, guarantor or servicer of my mortgage loan(s); (b) companies that perform support services in conjunction with any other mortgage relief program; and (c) any
12.The Servicer, Lender, and Other Loan Participants can obtain, use and share tax return information for purposes of (i) providing an offer; (ii) originating, maintaining, managing, monitoring, servicing, selling, insuring, and securitizing a loan; (iii) marketing; or (iv) as otherwise permitted by applicable laws, including state and federal privacy and data security laws. References to “Servicer” and “Lender” in the first sentence shall be deemed to include both parties’ vendors, affiliates, agents, service providers, and any of the aforementioned parties’ successors and assigns. The reference to “Other Loan Participants” in the first sentence shall also include any actual or potential owners of the loan, or acquirers of any beneficial or other interest in the loan, any mortgage insurer, guarantor, any servicers or service providers for these parties and any of the aforementioned parties’ successors and assigns.
13.If I, or someone on my behalf, have submitted a Fair Debt Collection Practices Act cease and desist notice to my Servicer, I withdraw that notice and understand that the servicer must contact me throughout the mortgage assistance process.
14.I consent to being contacted about this request for mortgage assistance at any email address I have provided.
By signing this document, I/we certify that all the information is truthful.
I/We understand that knowingly submitting false information may constitute fraud.
Customer Signature______________________________________________________ Date ______/_____/________
mm dd yyyy
Additional Customer Signature_____________________________________________ Date ______/_____/________
mm dd yyyy
Step 6: Here’s how to send your documents
When we receive this form and all required documents, we’ll assign a team of dedicated specialists to your loan who will call you within five business days to talk about your next steps.
Here’s how you can send your information. After you have submitted your documentation, please call us at
Overnight Mail: |
Regular Mail: |
Fax: |
Chase |
Chase |
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720 S. Colorado Blvd., STE 210 |
PO Box 469030 |
Online: chase.com |
Glendale, CO |
Glendale, CO |
If you have questions about this document or the assistance process, please call Chase. If you have questions about government programs that we cannot answer or you need further counseling, call the Homeowner’s HOPE™ Hotline at
For a list of
For additional forms, please visit chase.com/MortgageAssistance
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Hotline |
Homeowner’s |
HOPE |
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Si tiene alguna pregunta sobre asistencia hipotecaria, por favor llame al
RMA |
8/2021 |
Page 5 |
Form Characteristics
| Fact Name | Description |
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| Purpose | The Request for Mortgage Assistance form helps gather information about your financial situation to find possible mortgage relief options. |
| Who is a Customer? | A Customer is defined as anyone obligated on the mortgage Note or interested in assuming responsibility for the loan. |
| Contact Preferences | You can specify how you'd prefer to be contacted, such as through text, voice, or email. |
| Hardship Affidavit | Applicants must describe their hardship and provide relevant documentation to support their request. |
| Federal Housing Administration | If your mortgage is insured by the FHA, certain regulations apply concerning imminent default and required documentation. |
| Submitting Multiple Loans | For multiple loans, separate forms must be submitted for each account needing assistance. |
| Optional Contributors | You can include additional contributors living in your household who help with household finances, but this is optional. |
| Documentation Required | Different types of hardship require different documents, such as unemployment letters, divorce decrees, or medical documentation. |
| Consent for Contact | By providing your contact information, you consent to be contacted regarding your mortgage assistance request. |
| Sender Information | You can send your completed form and additional documents via multiple methods, including mail, fax, or online submission. |
Guidelines on Utilizing Request Mortgage Assistance
Filling out the Request Mortgage Assistance form requires careful attention to detail to ensure all information is accurately submitted. After completing the form, you will send it along with any necessary documents to initiate the process of obtaining mortgage assistance.
- Begin with the Loan Number section at the top. Write down your loan number clearly.
- In Step 1: Tell us about you, fill in your name and the last four digits of your Social Security number. Provide your date of birth, mobile or daytime number, and preferred contact method.
- If applicable, provide the same information for any Additional Customer.
- Move to Step 2: Help us understand your unique situation. Describe your hardship in detail and note when it began.
- Select options that explain your hardship by checking the appropriate boxes. Attach any required documents that apply to your situation.
- In Step 3: Help us determine your options, indicate which assistance options you are interested in and provide information about any additional contributors living in the household.
- Complete the Monthly Household Income section. Provide details for each source of income for yourself and any additional contributors.
- Record your Monthly Living Expenses, ensuring to fill in the required fields.
- List any Household Assets. Indicate if you have any accounts, excluding retirement funds, and provide current statements for each.
- In Step 4: Property Information, complete the property address, number of people in the household, and details about the property’s status (primary residence, etc.).
- List any Liens, Mortgages, or Judgments related to your property, if applicable.
- Optionally, provide Third-Party Authorization for someone to act on your behalf.
- Finally, in Step 5: Please read carefully and sign, read the acknowledgment and agreement thoroughly. Sign and date the form.
- In Step 6: Here’s how to send your documents, choose your preferred method for submission and send the completed form along with any required documents.
What You Should Know About This Form
What is the Request Mortgage Assistance form?
The Request Mortgage Assistance form is designed to gather essential information about your financial situation. By completing this form, you help the mortgage servicer better understand your unique challenges. This, in turn, allows them to work with you to find a potential solution quickly.
Who should complete the Request Mortgage Assistance form?
A Customer, defined as anyone obligated on the mortgage Note, should fill out the form. If someone else is not on the Note but has rights under state law, their information may also need to be included. Both primary customers and any additional customers may provide their details in the form.
What information do I need to provide on the form?
You will need to provide personal details, including Social Security numbers, contact information, and descriptions of your hardship situation. Additionally, the form requires financial data such as monthly income, expenses, and assets. This comprehensive information aids in assessing your eligibility for assistance.
What types of hardships should I describe on the form?
Common hardships include unemployment, excessive obligations, income reduction, divorce, disability, serious illness, disasters, and more. Clients are encouraged to provide a detailed description of their hardship to allow for an accurate assessment and tailored support.
What documentation is required to support my request?
Depending on your declared hardship, specific documents will be necessary. For example, if unemployed, you might need a benefits statement. If facing excessive obligations, detailed billing statements will be helpful. Consult the form for a complete list of documentation requirements based on your situation.
How will I know what assistance options are available to me?
Upon completing the form and submitting the necessary documentation, a team will contact you within five business days. They will discuss your financial situation and outline available assistance options. You can express interest in specific types of help at the time of your application.
What if I prefer to have someone help with my application?
You can authorize a third party to represent you during this process. Include their name and contact information in the designated section of the form. This authorization allows them to speak with the mortgage servicer on your behalf regarding your situation.
How should I submit my Request Mortgage Assistance form?
The form can be submitted via several methods, including overnight mail, regular mail, fax, or online. After submission, it is advisable to call the servicer to confirm receipt and provide any additional information they may require.
What happens after I submit my request?
Once your form and documents are received, a specialized team will be assigned to your case. They will reach out within five business days to discuss your options. It is vital to stay in communication with them throughout this process to ensure all your needs are addressed.
Common mistakes
When filling out the Request Mortgage Assistance form, people often make common mistakes that can delay the process. One major error is leaving out important personal information. Customers sometimes forget to fill in their names or dates of birth. Missing this information can cause processing delays and may result in the application being returned for correction.
Another common mistake involves providing incorrect or incomplete contact information. It’s crucial to ensure that phone numbers and email addresses are accurate. If the lender cannot reach you, you could miss out on vital communication regarding your application.
Some individuals fail to clearly articulate their hardship in the hardship affidavit section. Not providing a thorough description can lead to misunderstandings about your financial situation. Ensuring that you explain your hardships clearly can help the lender assess your request more effectively.
A frequent oversight is neglecting to check all applicable boxes that describe your situation. This step is essential because it helps the lender understand the specifics of your financial challenges. If you leave relevant boxes unchecked, your application may not receive the attention it needs to be processed appropriately.
Moreover, applicants often skip the required supporting documentation. Submitting the form without necessary items could result in delays or even denial of assistance. Each stated hardship has specific documentation related to income, expenses, or circumstances that must be included to substantiate your claims.
Forgetting to sign and date the acknowledgment section can also lead to significant issues. A lack of a signature implies that you haven’t agreed to the terms and conditions stated. This administrative error will stall your application until completed properly.
Many people overlook the details when reporting their monthly household income. Inaccurate figures can affect your eligibility. Be thorough and precise when listing income from all sources, including self-employment and benefits.
In addition, some applicants do not specify the correct property type in the property information section. Misidentifying whether the property is a primary residence, second home, or investment can lead to incorrect processing decisions.
Lastly, ignoring the section on additional properties can have consequences. If you own other rental properties, any income or expenses related to those properties must be disclosed. Overlooking this information could misrepresent your overall financial picture and lead to missed assistance options.
Documents used along the form
When you fill out a Request Mortgage Assistance (RMA) form, it's essential to provide additional documentation that supports your request. Various other forms and documents can help paint a clearer picture of your financial situation and assist in expediting the process. Here are some common documents you may need to submit along with your RMA form.
- Hardship Affidavit: This document outlines your specific financial difficulties. It details the type of hardship you are facing, such as job loss or medical expenses, along with the timeline of your situation.
- Income Verification Documents: You’ll need to provide proof of your income, including recent pay stubs, benefit statements, or tax returns. These documents help the lender assess your current financial situation more accurately.
- Expense Documentation: This can include bills, bank statements, or invoices that show monthly living expenses. These documents help to clarify your financial obligations and cash flow.
- Property Information Form: This form requires details about the property in question, such as its address, current status (owner-occupied, rental, etc.), and whether there are any additional liens or mortgages.
- Authorization to Release Information: If you prefer to have someone assist you with your application, this form allows them to communicate with the lender on your behalf, enabling a smoother process.
- Insurance Documentation: Proof of homeowners’ insurance may be necessary, especially if the assistance involves any property-related concerns. This ensures that the property is adequately protected.
Gathering these documents might seem daunting, but each serves a specific purpose in facilitating the mortgage assistance process. By providing detailed and accurate records, you enhance your chances of receiving timely assistance tailored to your needs.
Similar forms
- Hardship Declaration Form: Similar to the Request Mortgage Assistance form, this document requires individuals to describe their financial struggles and provide details about their current situation to assess eligibility for assistance.
- Loan Modification Application: This application also collects comprehensive information about income, expenses, and hardship to determine if the borrower qualifies for a modification of their existing mortgage terms.
- Short Sale Request Form: This form is used when homeowners seek to sell their property for less than the outstanding mortgage balance, requiring information on the seller's financial status to evaluate the request.
- Foreclosure Prevention Application: Similar in purpose, this application outlines the borrower's situation to assess options to avoid foreclosure, requiring financial disclosures and hardship explanations.
- Forbearance Request Form: This document requests temporary relief from mortgage payments. It requires details on why the borrower cannot make payments, along with supporting financial information.
- Repayment Plan Agreement: Like the Request Mortgage Assistance form, this document details a proposed plan for the borrower to bring their mortgage current over time, needing a clear description of income and expenses.
- Bankruptcy Filing Documents: In cases of financial distress, these documents provide comprehensive information on the debtor's financial situation and are essential for evaluating any relief options.
- Income Verification Form: This form seeks confirmation of income sources and amounts, similar to the Mortgage Assistance document, which asks for a detailed account of monthly household income.
- Third-Party Authorization Form: This document allows the borrower to authorize another individual or entity to handle their mortgage-related matters, echoing the collaborative approach seen in the Request Mortgage Assistance form.
Dos and Don'ts
When filling out the Request Mortgage Assistance form, it's important to approach the process thoughtfully. Here’s a guide to help you navigate through it effectively, highlighting six essential practices you should and shouldn’t adopt.
- Do provide accurate information to avoid any delays in processing your request.
- Do gather all necessary documents ahead of time to support your application.
- Do communicate your situation clearly in the hardship affidavit.
- Don't submit incomplete information, as this may hinder your application.
- Don't ignore deadlines or communication from the servicer; staying responsive is key.
- Don't omit any other household members who contribute to or rely on the mortgage.
Misconceptions
Misconceptions about the Request Mortgage Assistance form can lead to misunderstandings about its purpose and the assistance it offers. Below are five common misconceptions, along with clarifications to help you navigate the process more effectively.
- Filling out the form guarantees mortgage assistance. Many people believe that simply completing the form automatically qualifies them for assistance. However, filling out the form is just the first step, and eligibility for assistance depends on various factors like financial circumstances and specific program requirements.
- You must be behind on payments to seek assistance. It's a common misconception that you can only request mortgage assistance if you are already behind on your payments. In reality, you can seek help due to imminent default situations—such as a job loss or other hardships—even if your mortgage payments are current.
- Your information will be kept completely private. While the form promises to keep your personal information confidential, it's important to understand that your data may still be shared with relevant parties, such as investors or insurers associated with the loan. Transparency in how your information is used is crucial.
- Only the primary borrower can apply for assistance. Some may think that only the individual whose name is on the mortgage can request help. However, all individuals obligated on the loan or who are responsible for its payments can participate in the process. This includes co-borrowers or individuals interested in assuming responsibility for the loan.
- The form is too complex to complete. Many people feel intimidated by the amount of information requested on the form. While it does ask for various details, breaking the process into manageable steps can simplify it. Guidance is often available through customer service representatives if you find yourself needing assistance while filling it out.
Key takeaways
When filling out and using the Request Mortgage Assistance form, keep the following key takeaways in mind:
- Clear Information is Essential: Providing accurate personal details helps the assistance team understand your situation better. Be thorough in describing your hardship.
- Document Everything: Collect and submit all necessary documents that support your claims. This includes financial statements, proof of income, and evidence of your hardship.
- Understand Your Rights: Familiarize yourself with the servicer's responsibilities and your rights regarding personal information protection and assistance options.
- Be Honest and Accurate: All information provided must be truthful. Misrepresentation can lead to disqualification from assistance and possible legal consequences.
- Potential Assistance Options: Know the different types of assistance you can apply for and select the most suitable option based on your situation.
- Time Frame Matters: After submitting your form and documents, expect to be contacted within five business days to discuss your next steps.
- Contact Preferences: Indicate your preferred methods of communication clearly. This will ensure that you receive timely updates on your request.
- Seek Help When Needed: If you have concerns or require additional guidance, reach out to customer service or a HUD-approved counselor.
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