What is the Request Mortgage Assistance form?
The Request Mortgage Assistance form is designed to gather essential information about your financial situation. By completing this form, you help the mortgage servicer better understand your unique challenges. This, in turn, allows them to work with you to find a potential solution quickly.
Who should complete the Request Mortgage Assistance form?
A Customer, defined as anyone obligated on the mortgage Note, should fill out the form. If someone else is not on the Note but has rights under state law, their information may also need to be included. Both primary customers and any additional customers may provide their details in the form.
What information do I need to provide on the form?
You will need to provide personal details, including Social Security numbers, contact information, and descriptions of your hardship situation. Additionally, the form requires financial data such as monthly income, expenses, and assets. This comprehensive information aids in assessing your eligibility for assistance.
What types of hardships should I describe on the form?
Common hardships include unemployment, excessive obligations, income reduction, divorce, disability, serious illness, disasters, and more. Clients are encouraged to provide a detailed description of their hardship to allow for an accurate assessment and tailored support.
What documentation is required to support my request?
Depending on your declared hardship, specific documents will be necessary. For example, if unemployed, you might need a benefits statement. If facing excessive obligations, detailed billing statements will be helpful. Consult the form for a complete list of documentation requirements based on your situation.
How will I know what assistance options are available to me?
Upon completing the form and submitting the necessary documentation, a team will contact you within five business days. They will discuss your financial situation and outline available assistance options. You can express interest in specific types of help at the time of your application.
What if I prefer to have someone help with my application?
You can authorize a third party to represent you during this process. Include their name and contact information in the designated section of the form. This authorization allows them to speak with the mortgage servicer on your behalf regarding your situation.
How should I submit my Request Mortgage Assistance form?
The form can be submitted via several methods, including overnight mail, regular mail, fax, or online. After submission, it is advisable to call the servicer to confirm receipt and provide any additional information they may require.
What happens after I submit my request?
Once your form and documents are received, a specialized team will be assigned to your case. They will reach out within five business days to discuss your options. It is vital to stay in communication with them throughout this process to ensure all your needs are addressed.