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In the evolving landscape of inmate communications, the Telmate Verify form emerges as a critical tool for ensuring transparency and accountability. This form plays an integral role in Telmate Verified, an advanced identity verification system designed specifically to address the unique challenges of correctional facility investigations. Encompassing features that authenticate users and track interactions, the form significantly enhances the investigative process. It addresses vital concerns about who inmates genuinely connect with while also enabling the creation of comprehensive user dossiers. By integrating sophisticated technology, the Telmate Verify form helps investigators sift through vast amounts of data, linking inmates with their contacts across various communication channels such as calls, video visits, and shared messages. The form not only tackles the complexities of identifying individuals in the digital space but also empowers investigators to uncover hidden relationships and patterns. As user data is confirmed through third-party sources, the resulting information is both reliable and actionable, ultimately leading to better insights and more effective criminal investigations. Through its intuitive design and robust capabilities, the Telmate Verify form stands out as a crucial player in the quest for improved safety and intelligence within correctional facilities.

Telmate Verify Example

TELMATE VERIFIED

Six Degrees of Identification

THE CASE FOR TELMATE VERIFIED AND TRANSPARENT IDENTITY VERIFICATION

TRANSFORMING INMATE COMMUNICATIONS

Table of contents

Telmate Verified and Telmate Investigator tools defined

pg 03

Challenges: when inmates communicate, who

 

are they really connecting with?

pg 03

Complexities of investigation today

pg 04

Telmate and rapid innovation

pg 05

How Telmate Verified creates automatic user dossiers

pg 05

Benefits of Telmate Verified

pg 06

Better tools make better investigators

pg 07

Standard Telmate Investigator workflow

pg 08

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Telmate Verified: Designed by Investigators for Investigators

Telmate Verified and Telmate Investigator tools defined

Telmate Verified is an automated identity verification system included in every Telmate installation that authenticates all users. It is the core of Telmate Investigator, our investigator-centric suite

of tools. Telmate Verified is the technology additive that optimizes the performance of Telmate Investigator, allowing the tools to track and process every action including phone calls, deposits, video visits, messages, and shared photos.

Telmate Verified makes it possible for investigators to strengthen the acuity of their investigations and go light-years farther than previously thought possible. Our robust automated identity verification system has the power to stand apart from other systems that only track limited identities and actions. Telmate Verified makes the investigative side of Telmate the most powerful search tool available for correctional facilities.

Our advanced investigator tools work in tandem with Telmate Verified to search, extract and decipher data, turning inmate’s personal networks and crumbs of information into usable insights that help investigators connect the dots, and unlock unprecedented crime fighting intelligence. With a database of hundreds of thousands of verified users, investigators can search warrants, flag deposits, unravel gang alliances and find new evidence to incriminate suspects under investigation.

Telmate Verified empowers investigators by giving them the ability to uncover unknown relationships and positively identify their suspect, which is one of the most crucial processes and steps in a criminal investigation. It also provides fact-based jumps in the investigation, not just leaps of faith.

Challenges: When inmates communicate, who are they really connecting with?

Finding suspects who have a criminal record or a warrant is easy, but investigators report the real challenge is finding the often invisible connections – those people who are “off the radar.”

Connections mean nothing if you don’t know the identity of the individual who is out there having contact with an inmate. It’s not about what device is connected to what device; it’s about which person is connected to which person; and the person the device is attached to.

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Today, there are thousands of tools available to analyze device-to-device communications, but none of them can actually verify the identity of the individual. Instead, it is the real, human connections that give investigators the ability to be more effective in their jobs.

Within a jail or prison, there are myriad ways that inmates, friends, family and even staff, connect — including phone calls, video visits, deposits, messages, photo sharing, commissary orders, requests, grievances, and more. The sheer amount of individuals and possible combinations of connections through these various channels becomes staggering, especially when an investigator is trying to uncover clues and key relationships.

While most inmate communication systems track some user identities, Telmate Verified is the only system in corrections that literally makes it possible to track every user and every action within the Telmate system. In short, Telmate Verified tells investigators: who did what, when, and from where. This means that investigators know that “Paul” called “Mary” (Paul is an inmate and Mary is a Telmate Verified friends and family member in the Telmate system) from Facility X. And that in an instant, the investigator can know that Paul, who was booked on drug charges, was using a phone, in Pod 4, to contact Mary, who called from San Diego, CA, and who is also connected with another known drug dealer in the same facility. With Telmate Verified what was a hunch now becomes empirical fact.

Complexities of investigation today

For years, traditional police work has been carried out with boots-on-the-ground methods such as: scouring traditional types of databases; walking door-to-door to find information; gathering video in the area that a crime was committed.

Today investigators are dealing with ever growing numbers of cases and complex evidence sources. These investigators are often overworked with too many piled up cases, and in need of more than traditional investigator tools to stay ahead of criminal activity.

The traditional linear approach to boots-on-the-ground investigating and manually piecing together facts and evidence leads to higher costs and bogged down and bloated case backlogs. It is often difficult to see the bigger picture, realize efficacy, put all the facts together and save time. In general, these outdated methods do not offer scalable solutions, which leaves investigators looking to technology companies like Telmate, for more efficient ways to uncover the facts.

As to why investigators benefit when they implement technology like Telmate Verified and Telmate Investigator. For example, the addition of Telmate Verified technology acts as a powerful force multiplier, giving one investigator the strength and capability of five investigators. And investigators quickly realize the benefits of technology in ways they

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never imagined possible. Nearly all investigators report that once they start being adopters of end-to-end investigative technology like Telmate Investigator, it far surpasses their expectations and becomes an essential component of an investigative division.

Telmate and rapid innovation

Telmate introduced technology into the corrections industry at a swift pace. We began by modernizing phone communications and rapidly expanded into today’s business, which includes secure forms of what we mostly use in our modern, technologically-driven world: messaging, video chats, phones, tablets, and mobile applications — all in a secure, controlled manner.

As a result of Telmate’s expansion, we have accumulated a significant amount of big data around criminal human networks. This human network behind crime is immensely valuable to investigators. Recognizing that advantage, Telmate has gone a step beyond any other corrections provider in the industry with Telmate Verified, to ensure that we have rich data on the identity of every person within the criminal network. In other words, we know and have verified the identity of every person that comes into our system.

Why does Telmate do this? There are a number of reasons. For example: Telmate Verified makes it easy to discover attempted or ongoing criminal behavior early on, allowing us to intervene and take appropriate action. Telmate Verified can prevent extortion and money laundering, while having the positive side benefit of crime reduction. In addition to crime prevention and reduction, the information we obtain is a treasure trove to investigators.

How Telmate Verified creates automatic user dossiers

From the initial point of contact to every subsequent interaction, Telmate Verified is automatically building comprehensive user dossiers. Each different point of contact into the Telmate system brings more information and continues to fill in a dynamic, rich data picture for investigators. This information is then confirmed and verified by third party sources, ensuring that the information provided is correct.

Information collection begins at account creation. When friends and family of an inmate want to receive calls, deposit funds, leave a voicemail, or schedule a video visit, they are first prompted to create an account through one of the following Telmate touch points:

-At a facility lobby kiosk

-Over the phone

-Online at www.GettingOut.com

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As a result, from moment one Telmate Verified begins to harvest data and connect each user with inmates.

At the Kiosk

When an individual creates an account at the lobby kiosk, they must scan or swipe the front/ back of a photo ID, typically a drivers license. At this touchpoint, Telmate Verified harvests additional information such as:

-- DOB, zip code, address, and photo (we compare the photo on the ID to a real-time photo).

Over the Phone

When an individual creates an account over the phone, they are required to go through an automated process confirming their identity by answering a series of questions that are matched against a national database and background checks. At this touchpoint, Telmate Verified harvests:

-- First and last name, zip code, last four of SS.

Online at GettingOut Website

When an individual creates an account online, they are required to provide a valid credit card. At this touchpoint, Telmate Verified harvests:

-- First and last name, zip code, DOB, and address.

Once a user has created an account and becomes Telmate Verified, additional information is constantly being updated and gathered through any subsequent interaction they have with the Telmate system. For example, if a user makes any type of connection with an inmate, uses a new credit card, scans a new ID, or has a new photo taken at a kiosk, Telmate Verified automatically adds the information to the user profile, which bolsters the individual’s overall data picture. With our system, typically in only a few weeks of standard deposits, phone calls, visits and messages, Telmate Verified creates a user dossier that used to take investigators months to amass.

Benefits of Telmate Verified

When investigators use Telmate Verified and associated investigator tools, they bring speed, precision, efficiency and quality to their facility and investigations, while experiencing the following benefits:

Location and Linkage

“Telmate Verified has become an essential tool for our facility and the Investigations division in gathering intelligence on criminal activity as well as locating and linking individuals

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together who have previously been off of the Law Enforcement radar. It has the ability to provide a snapshot of associated individuals who may be involved in activities of interest that cannot be discovered otherwise.”

— Matt Martin, Dekalb County Sheriff’s Office

Identity and Intelligence

“The Covington County Sheriff’s Office uses Telmate Verified to gather intelligence and uncover covert operatives within our community. We believe it provides an excellent investigative tool to our investigators and jail staff to build and solve criminal cases. The technology that Telmate provides us is surpassed by none that I have encountered and we as an agency are thankful for that.”

— David Anderson, Covington County Sheriff’s Office

Time Savings

“Caseloads for investigators in Lake County have doubled in 5 years, I can’t simply rely on my old proven methods, I’ve now added to my tool chess, technology like Telmate Verified to stay ahead of crime.”

Detective Sergeant Jamie Harris, Lake County

Evidence Gathering

“With the use of the Telmate system, I have made felony cases, solved felony cases, located needed evidence, identified witnesses, obtained incriminating statements from defendants, the list goes on and on.”

— Lieutenant Rick Archer, Decatur Police Department

Better tools make better investigators

We created Telmate Verified and Telmate Investigator, for investigators looking to use the best and most sophisticated set of tools in corrections today.

Our investigative system is the result of rapid and game-changing technology, which has also created a rich data source around criminal human networks that helps investigators to accelerate their investigative timelines.

Telmate is the cutting-edge of the new style of police work. Using Telmate Verified allows investigators to leverage advanced technology, work far more efficiently, and develop

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strategies in ways that were never before anticipated. Investigators want to solve crimes, protect communities and make the world a better place. They want tools to help carry out that mission. But traditional investigative work has lost its efficacy. With the Telmate system and its multi-dynamic uses, investigators now have the ability to run more, and increasingly sophisticated investigations.

Standard Investigator Workflow Using Telmate Investigator

Phase 1

OBJECTIVE

Get new case, gather background on person of interest, and identify all key actions and relationships.

TOOL USED Connections Tool to analyze inmate’s per- sonal network both in and outside facility.

Phase 2

OBJECTIVE

Look for anomalies in behavior and levels of association by com- piling inmate history.

TOOL USED Timeline Tool to filter and sort inmate data history such as video visits, deposits, mes- sages, and more.

Phase 3

OBJECTIVE Intercept covert infor- mation information by monitoring inmate calls with contacts.

TOOL USED

3-way Call Detection to flag and monitor suspected calls from inmates to friends and family who are attempting criminal activiy.

Phase 4

OBJECTIVE Continue building investigative data picture and credible case based on verifiable information and data.

TOOL USED Telmate Verified to track every user action in the Telmate system, connect the dots, and bolster investigation.

The typical investigation is not about X marks the spot, but X moving along the path toward successful conviction.

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Form Characteristics

Fact Name Fact Description
Identity Verification Telmate Verified is an automated identity verification system that authenticates all users in the Telmate ecosystem.
Investigator-Centric It is a key component of Telmate Investigator, designed specifically to meet the needs of investigators.
User Dossiers The system creates automatic user dossiers from the initial point of contact, enriching data on each user.
Comprehensive Tracking Unlike other systems, Telmate Verified tracks every action, such as calls, messages, and deposits.
Data Insights Investigators can turn user interactions into actionable insights, helping connect criminal networks.
Scalability Telmate Verified enhances the capabilities of a single investigator to match the work of multiple investigators.
Prevention of Crime The system aids in early discovery of criminal behavior, serving as a tool for crime prevention.
Complex Investigations Telmate addresses complexities of modern investigations by streamlining the process of gathering information.
Real-Time Communication Verified tracks who connects with whom, pinpointing real individuals behind inmate communications.
Legal Framework Telmate Verified operates under corrections laws applicable in various states, including state-specific regulations on inmate communications.

Guidelines on Utilizing Telmate Verify

Completing the Telmate Verify form is essential for ensuring an accurate and efficient identification process for users interacting with the Telmate system. Once submitted, the information provided will be verified, contributing to a secure communication environment for inmates and their contacts. Follow these steps carefully to ensure that you fill out the form correctly.

  1. Gather all necessary information, including your name, address, and contact details.
  2. Access the Telmate Verify form through a designated kiosk, online at www.GettingOut.com, or by phone.
  3. Fill in your personal details in the “User Information” section.
  4. Complete the “Identification” section by entering required identification numbers, such as a driver's license or state ID number.
  5. Provide additional information, such as your relationship to the inmate and how you intend to use the Telmate services.
  6. Review all entries for accuracy before proceeding to the next section.
  7. Sign and date the form in the designated areas to certify the information is correct and complete.
  8. Submit the form either electronically or in person, depending on how you accessed it.

After submission, your information will be processed, and you will receive confirmation regarding the verification status. Ensure to keep an eye on the communication channels for any further steps that may be required.

What You Should Know About This Form

What is the Telmate Verify form?

The Telmate Verify form is an essential component of the Telmate Verified system, which provides automated identity verification for all users interacting with the Telmate platform. This system helps ensure that every individual, whether they are inmates, friends, family members, or staff, is accurately identified and their interactions are tracked. By creating reliable user profiles, investigators can streamline their work and gain crucial insights into inmate communications.

How does Telmate Verified work?

Telmate Verified operates by requiring users to create an account when they first engage with the Telmate system. This can be done through various channels, such as a facility lobby kiosk, over the phone, or online. Each new interaction adds to a comprehensive user dossier, automatically built and confirmed through third-party sources. This enables investigators to track all activities, making it easy to see who is communicating with whom, and to analyze the significance of these connections.

What challenges does Telmate Verified address for investigators?

One of the primary challenges investigators face is identifying the often invisible connections between inmates and external contacts. While many communication systems can track device usage, they fail to provide identity verification. Telmate Verified resolves this issue by applying technology to track not only devices but also the people using them. This capability allows investigators to understand the context behind communications and uncover vital relationships that could influence ongoing investigations.

How does Telmate Verified enhance the investigative process?

Telmate Verified significantly enhances the investigative process by offering detailed insights into user interactions. With its ability to create robust user profiles, investigators can access a database of verified individuals connected to inmates. This allows them to trace calls, deposits, video visits, and other activities. Consequently, what once relied heavily on intuition can now be backed by factual data, allowing for more informed decision-making in criminal investigations.

What types of information does Telmate Verified provide to investigators?

Investigators using Telmate Verified gain access to a rich array of information that includes records of phone calls, message exchanges, video visits, and financial transactions related to inmate activities. Each user dossier is consistently updated, making it easier to observe patterns of communication and relationships between individuals. This data can reveal potentially unknown connections that might be essential to understanding criminal behavior.

Why should correctional facilities implement Telmate Verified?

Implementing Telmate Verified offers numerous benefits for correctional facilities. The system not only enhances security by verifying the identity of all users but also boosts the efficiency of investigators by simplifying data analysis. With a more streamlined process, investigators can respond more quickly to potential criminal activities, ultimately leading to crime reduction. Facilities can feel confident about the integrity of their communication systems when they utilize the powerful tools provided by Telmate Verified.

Common mistakes

Filling out the Telmate Verify form is crucial for ensuring effective communications within the correctional system. However, many make mistakes that can hinder the verification process. Here are seven common errors to avoid.

First, failing to provide accurate personal information can lead to significant delays. It is essential to input the correct name, address, and contact details. Misentered information can cause verification issues, which may prevent necessary communications.

Second, omitting required documents is a frequent oversight. Ensure that all necessary identification forms are included with your submission. Missing documentation creates barriers that can slow down the process and frustrate both inmates and their families.

Third, many individuals do not double-check their entries before submission. Simple typographical errors can result in incorrect information being processed. Take the time to review all details carefully to avoid complications that might arise later.

Fourth, not understanding the guidelines for acceptable identification can be a major pitfall. Familiarize yourself with what forms of ID are acceptable to avoid wasting time. Submitting inappropriate forms will only delay verification.

Fifth, some users misuse the contact information section. It’s critical to provide accurate contact numbers and emails where families can be reached. An incorrect phone number could mean no communication during an essential time.

Sixth, waiting too long to complete the form can negatively impact communication. Once you receive the request for verification, aim to respond promptly. Delayed submissions may lead to missed opportunities for interaction.

Lastly, neglecting to follow up after submission can leave you in the dark about your verification status. Proactively reaching out to confirm receipt and inquire about processing times is an important step. Ensure that your needs are met by communicating effectively.

Avoid these pitfalls to streamline the Telmate Verify process, enhancing communication for inmates and their loved ones. Direct attention to your application contributes to a more efficient verification experience.

Documents used along the form

In addition to the Telmate Verify form, several other documents and tools are commonly used in conjunction with the Telmate system to enhance the functionality and efficiency of inmate communications and investigations. Each of these documents plays a critical role in ensuring the integrity, security, and clarity of the information exchanged within correctional facilities.

  • Inmate Communication Log: This document tracks all communications made by an inmate, including phone calls, messages, and video visits, providing a detailed record for investigators.
  • User Account Creation Form: Required for friends and family members to create accounts, this form collects necessary identification information before they can interact within the Telmate system.
  • Security Consent Form: This form outlines the security measures and consent terms that users must agree to before engaging in communications, ensuring compliance with facility regulations.
  • Incident Report: Used to document any significant events or infractions that occur during inmate communications, this report serves as an official account for future reference and investigation.
  • Access Approval Request: This document allows staff to formally request access to inmate communication data for investigative purposes, helping to streamline the review process.
  • Investigator Training Manual: A resource that guides investigators on how to effectively use the Telmate tools, including Telmate Verify, ensuring they can maximize the system’s capabilities.
  • Data Extraction Request: This is a formal request to retrieve specific data from the Telmate system for analysis, helping investigators gather critical information more efficiently.

These documents and tools are essential to maintaining a secure and efficient system within correctional facilities. They enable a clear and organized method for managing inmate communications and investigations, ultimately enhancing the overall effectiveness of the criminal justice process.

Similar forms

  • Passport Application: Similar to the Telmate Verify form, a passport application requires individuals to provide personal information and documentation to verify their identity. Both documents aim to ensure that the applicant is who they claim to be.
  • Driver's License Application: To obtain a driver's license, applicants must submit various forms of identification and documents that establish their identity. This parallels the Telmate Verify form's purpose of verifying user identity within the inmate communication system.
  • Background Check Authorization: Those needing a background check must complete a form that allows organizations to verify their identity and check their criminal history. This process is akin to the Telmate Verify form in that both involve confirming an individual's identity for security purposes.
  • Voter Registration Form: Voter registration requires personal details that help verify an individual's eligibility to vote. Like the Telmate Verify form, it ensures that the individual is accurately represented and is, in fact, who they say they are.
  • Credit Card Application: When applying for a credit card, applicants must provide personal information that the credit card company uses to confirm their identity. Both applications aim to validate identity and reduce the risk of fraud.
  • Employment Application: Job seekers submit employment applications that typically include references and identification verification. This resembles the process in the Telmate Verify form, where identity validation is crucial for ensuring secure inmate communications.
  • Insurance Policy Application: When individuals apply for insurance, they must provide personal identifiers to verify their identity. This shared goal of identity confirmation aligns closely with the purpose of the Telmate Verify form.
  • Medical Consent Form: Patients must fill out medical consent forms that require personal information to verify their identities before receiving treatment. This ensures that the correct person is being treated, just like the identity checks made in the Telmate Verify process.

Dos and Don'ts

When filling out the Telmate Verify form, it's crucial to ensure accuracy and compliance. Here are four key do's and don’ts to consider:

  • Do double-check all personal information entered. Ensure names, addresses, and identification numbers are accurate.
  • Do read the instructions carefully before beginning the form. Understanding the requirements can prevent delays.
  • Do keep any supporting documents easily accessible. You may need to reference them during the filling process.
  • Do submit the form as soon as possible. Early submission can expedite the verification process.
  • Don’t provide false information or omit details. Inaccurate information can lead to complications.
  • Don’t rush through the form. Taking your time can reduce mistakes.
  • Don’t ignore any required fields. Leaving them blank may result in a rejection of the form.
  • Don’t forget to review the form before submitting it. A final check can catch errors you may have missed.

Misconceptions

Misconceptions about the Telmate Verify form can hinder its effective use in investigations. Here are five prevalent misconceptions and clarifications for each:

  • The Telmate Verify form is only for inmates. This is untrue. The form serves a broader purpose, encompassing friends and family members of inmates who wish to communicate through the system. It ensures that all parties involved are accurately identified.
  • Telmate Verify does not provide real-time information. In reality, Telmate Verify actively tracks and verifies user interactions, allowing investigators to access real-time data about ongoing communications. This capability enhances the reliability and speed of investigations.
  • Only basic identity checks are performed. This misconception overlooks the advanced verification processes embedded within Telmate Verify. The system constructs detailed user dossiers by gathering information from multiple interactions, creating a comprehensive view of each individual's identity and connections.
  • Telmate Verify is difficult to navigate. While some may think the system is complicated, it is designed to be user-friendly for both investigators and individuals creating accounts. Clear instructions and straightforward touchpoints facilitate the user experience.
  • Using Telmate Verify is a violation of privacy. On the contrary, Telmate Verify adheres to legal and ethical standards. Its deployment aims to enhance safety and security, balancing privacy concerns with the need for effective law enforcement.

Key takeaways

Filling out and using the Telmate Verify form can greatly enhance the efficiency and effectiveness of investigations in correctional facilities. Here are some key takeaways:

  • Streamlined Identity Verification: Telmate Verify automates the identity verification process for all users, ensuring that interactions within the system are accurately tied to real individuals.
  • Comprehensive User Tracking: The system records all actions, including phone calls, video visits, and messages, giving investigators a complete overview of communication patterns.
  • Enhanced Investigative Insights: By connecting various data points, Telmate Verify helps uncover hidden relationships and identify potential suspects that may otherwise remain undetected.
  • Data-Driven Decision Making: Information gathered through the Telmate Verify form allows investigators to make informed decisions based on factual data, moving beyond guesswork in their inquiries.