Homepage Fill Out Your Tenncare Request For Release Form
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Navigating the complexities of healthcare and financial responsibilities can be an overwhelming task, especially during challenging times such as the loss of a loved one. For families dealing with the legacy of a deceased TennCare recipient, the TennCare Request for Release form serves as a vital tool to initiate the process of recovering medical and possibly other costs incurred. This form requires pertinent information, including the deceased’s name, their death certificate, and details regarding any probate court case that may affect the claims process. Personal identifiers such as the address and phone number of the person submitting the request must also be clearly stated. Additionally, the form includes specific checkboxes to indicate whether the requestor is seeking to waive or delay recovery of a claim from TennCare, which may be relevant if there are surviving children or if long-term care insurance was present. Detailed instructions accompany the form, guiding users on the necessary accompanying documents, making compliance more straightforward. The intent behind this structured approach is to streamline communication between families and TennCare, ultimately facilitating a smoother transition in a time of grief.

Tenncare Request For Release Example

RFR PROCESSING UNIT 310 GREAT CIRCLE ROAD, 3W NASHVILLE, TN 37243 Phone: (615) 741-0636, Fax (615) 413-1941

Email: RFR.TENNCARE@TN.GOV

REQUEST FOR RELEASE

INCLUDE A DEATH CERTIFICATE

Deceased

Person’s

Name:

First

Middle

Last

Person Submitting Request

Name:

Address:

Street Address

 

Suite #

 

 

 

City

State

Zip Code

Phone:Email:

Information About Probate Court Case

Has a probate court case been filed? If yes, check the box and fill out the rest of this section.

County the case was filed in:

 

Date the case was filed:

Court Case Number:

 

 

 

 

Request that TennCare Waive or Delay Recovery of Claim

Are you are asking TennCare to waive (drop) or delay recovery of its claim? If yes, check any boxes that apply. See the instructions at the bottom of this page for the other documents you must send us with this page.

Deceased is survived by a child under 21

Deceased had long-term care insurance

Deceased is survived by a child that the Social Security Administration determined to be blind or permanently and total disabled.

Deceased is survived by a spouse

Surviving spouse’s full name

Surviving Spouse’s SSN

Information about Trust

Is the deceased the beneficiary of a trust with a Medicaid payback provision? If yes, check this box and list the trustee’s contact information below. Please provide a copy of the trust.

Name:

Address:

Street Address

 

Suite #

 

 

 

City

State

Zip Code

Phone:Email:

INSTRUCTIONS:

1.Email, mail or fax this completed page and the deceased’s death certificate to the RFR Processing Unit.

2.If the deceased is survived by a child under 21, also send us a copy of the child’s birth certificate.

3.If the deceased had long-term care insurance, also send us a copy of the policy documents with this page.

4.If the deceased was survived by a blind or disabled child, also send us a copy of the child’s birth certificate and the determination/award letter from the Social Security Administration.

5.If the deceased is the beneficiary of a trust with a Medicaid payback plan, also send us a copy of the trust.

Form: RFR 2021-2

Do you need help talking with us or reading what we send you?

Do you have a disability and need help getting care or taking part in one of our programs or services?

Or do you have more questions about your health care?

Call us for free at 866-389-8444. We can connect you with the free help or service you need. (For TRS call: 711)

We obey federal and state civil rights laws. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion, or sex. Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or by phone. Here are two places where you can file a complaint:

TennCare

Office

of

Civil

Rights

U.S. Department of Health & Human

Compliance

 

 

 

Services, Office for Civil Rights

310 Great Circle Road, Floor 3W

 

200 Independence Ave SW, Rm 509F, HHH

Nashville, Tennessee 37243

 

 

Bldg., Washington, DC 20201

 

 

 

 

 

Email:

HCFA.Fairtreatment@tn.gov

Phone: 1-800-368-1019

Phone: 1-855-857-1673 (TRS 711)

 

 

(TDD): 1-800-537-7697

 

 

 

 

 

You can get a complaint form online at:

You can get a complaint form online at:

http://www.tn.gov/assets/entities/tenncare/

attachments/complaintform.pdf

 

http://www.hhs.gov/ocr/office/file/index.html

 

 

 

 

 

Or you can file a complaint online at:

 

 

 

 

 

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

 

 

 

 

 

 

Form: RFR 2021-2

Do you need free help with this letter?

If you speak a language other than English, help in your language is available for free. This page tells you how to get help

in a language other than English. It also tells you about other help that’s available.

Spanish:Español

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Llame al 866-389-8444 (TRS:711).

Kurdish:

یدروک

 

ەب یدنەویەپ .ەتسەدرەب ۆت ۆب ،ییاڕۆخەب ،نامز یتەمرای یناکەیرازوگتەمزخ ،تیەکەد ەسەق یدروک ینامز ەب رەگەئ :یراداگائ

866-389-8444 (TRS:711)..ەکب

 

 

Arabic:

اﻌﻟةيبر

866-389-8444

:ربﻗم لصتا .ﻣاجﻧا ﻟك ﺗﻣوﻓةر اﻐﻟﻟةیو اﺳﻣﻟاﻋةد ﺧدﻣتا اﻌﻟةیبر اﻐﻟﻟة ﻟﻛﺗﺗم اذا :ﺣﻟﻣةظو

(TRS: 711)اﻛﺑﻟم و اﻟمص ﻫاﺗف رﻗم

 

 

Chinese:

繁體中文

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電866-389-8444

(TRS: 711).

 

Vietnamese:

Tiếng Việt

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866-389-8444 (TRS:711).

 

 

Korean:

한국어

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 866-389-8444 (TRS:711).번으로 전화해 주십시오.

French: Français

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 866-389-8444 (TRS:711).

Amharic:አማርኛ

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 866-389-8444 (መስማት ለተሳናቸው:TRS:711 ).

Gujarati:ગજરાતીુ

સચના:ુ જો તમેગજરાતીુ બોલતા હો, તો નન:શલ્કુ ભાષા સહાય સેવાઓ તમારા માટેઉપલબ્ધ છે.ફોન કરો

866-389-8444 (TRS:711) .

Laotian: ພາສາລາວ

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວ້າພາສາ ລາວ, ການບໍ ິລການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບ່ໍ ເສັຽຄ່າ, ແມ່ນມີ ພ້ອມໃຫ້ທ່ານ. ໂທຣ 866-389-8444 (TRS:711).

German:Deutsch

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 866-389- 8444 (TRS:711).

Tagalog:Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 866-389-8444 (TRS:711).

Hindi:

ह िंदी

ध्यान दें: यदद आप द िंदीबोलते ैंतो आपकेललए मफ्तु मेंभाषा स ायता सेवाएिंउपलब्ध ैं।866-389-8444

(TRS:711) . पर कॉल करें।

Serbo-Croatian: Srpsko-hrvatski

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno.

Nazovite 866-389-8444 (TRS- Telefon za osobe sa oštećenim govorom ili sluhom: 711 ).

Russian:Русский

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Звоните 866-389-8444 (телетайп: TRS:711 ).

Nepali: नेपाली

ध्यान ददनुोस:्तपार्इंलेनेपालीबोल्नुुन्छ भनेतपार्इंकोननम्तत भाषा स ायता सेवा रूननिःशल्कु रूपमा उपलब्ध छ । फोन गनोस ्866-389-8444

(दिदिवार्इ: TRS:711 ।

Persian:یسراف

اب .دشاب یم مهارف امش یارب ناگیار تروصب ینابز تلایهست ،دینک یم وگتفگ یسراف نابز ەب رگا :هجوت

.دیریگب سامت (TRS:711) 866-389-8444

Form: RFR 2021-2

Form Characteristics

Fact Name Description
Office Location The RFR Processing Unit is located at 310 Great Circle Road, 3W, Nashville, TN 37243.
Contact Information You can reach the RFR Processing Unit by phone at (615) 741-0636 or fax at (615) 413-1941.
Email Communication For inquiries, you can email RFR.TENNCARE@TN.GOV.
Death Certificate Requirement A death certificate must be included with the request for release form.
Probate Court Information The form requires details about any filed probate court cases, including the county and case number.
Waiver of Claims Applicants may request that TennCare waive or delay the recovery of its claims, with specific options to check.
Trust Information If the deceased has a trust with a Medicaid payback provision, it must be indicated, and a copy of the trust should be provided.
Additional Documentation Various documents must be sent based on the deceased’s circumstances, such as birth certificates for children under 21.
Civil Rights Compliance TennCare adheres to federal and state civil rights laws, ensuring fair treatment in services provided.
Language Assistance Free language assistance services are available for individuals who speak languages other than English.

Guidelines on Utilizing Tenncare Request For Release

Filling out the TennCare Request for Release form can seem overwhelming, but following a clear set of steps will make the process much more manageable. This form is essential for addressing important matters related to TennCare after a loved one has passed away. Ensure you have all required documents and information readily available to avoid delays.

  1. Obtain the Form: Start by downloading the TennCare Request for Release form or getting a physical copy from the relevant office.
  2. Gather Required Information: Collect the deceased person’s full name, the name of the person submitting the request, their address, and contact information.
  3. Provide Details of the Probate Court Case: Indicate whether a probate court case has been filed. If yes, fill in the county, date, and court case number.
  4. Request Waiver or Delay: Check any applicable boxes to request that TennCare waive or delay recovery of claims. Specify if the deceased had a spouse, child under 21, or long-term care insurance.
  5. Fill Out Trust Information: If the deceased was a beneficiary of a trust with a Medicaid payback provision, check the appropriate box and provide the trustee's contact information.
  6. Include Additional Documentation: Attach the deceased's death certificate. Include any other necessary documents, such as birth certificates for surviving children or policy documents for long-term care insurance.
  7. Contact Information: Ensure that your email and phone number are correctly listed for any follow-ups.
  8. Submit the Form: Email, mail, or fax the completed form along with all necessary documentation to the RFR Processing Unit at the address provided.

After submitting the form, await a response from TennCare. They will review your request and the accompanying documents to process the waiver or delay accordingly. Be prepared to respond to any additional inquiries they may have, as this may expedite your request further. Taking these steps promptly can help ensure that all matters are resolved efficiently during what is often a challenging time.

What You Should Know About This Form

What is the purpose of the TennCare Request for Release form?

The TennCare Request for Release form is used to request the release of information related to a deceased person’s TennCare claims. It is primarily intended for individuals managing the deceased’s estate or beneficiaries who may have a claim under TennCare. This can include seeking a waiver or delay in recovery of claims made by TennCare against the estate.

What documents do I need to submit with the form?

When completing the Request for Release form, you'll need to submit a death certificate. Depending on the circumstances surrounding the deceased, you may also need to include additional documents. For example, if the deceased is survived by a child under 21, include the child’s birth certificate. If long-term care insurance was held by the deceased, attach a copy of the policy. Additionally, documentation showing a blind or disabled child’s Social Security determination should be submitted if applicable.

How do I submit the Request for Release form?

You can submit the form and accompanying documents via email, fax, or traditional mail. Make sure to send it to the RFR Processing Unit at the address provided in the form. For email submissions, use the email address RFR.TENNCARE@TN.GOV. Always ensure your documents are legible and complete to avoid processing delays.

What happens after I submit my request?

Once your Request for Release form is submitted, it will be reviewed by the TennCare processing unit. They will assess the provided information and any claims regarding recovery. You may be contacted if additional information is required. The processing time can vary, so monitor your communications for updates regarding your request.

Who can I contact if I have questions about the form?

If you have questions or need further assistance with the form, you can call the RFR Processing Unit at (615) 741-0636. They can provide guidance and clarify any aspects of the process that may be confusing. There’s also a toll-free helpline available at 866-389-8444 for additional support.

Common mistakes

Filling out the Tenncare Request For Release form can be a straightforward process, but several common mistakes can lead to delays or complications. One frequent error is neglecting to include the death certificate of the deceased. The form explicitly states that this document is required. Not providing it can stall the processing of the request. Ensure that you attach the death certificate when submitting the form.

Another common mistake involves incomplete personal information. Users often overlook filling out all the fields, such as the full name, address, and contact information of both the deceased and the person submitting the request. Failure to provide accurate information can lead to confusion and slow down the process. It is crucial to double-check that all fields are filled in correctly before submitting the form.

Some individuals mistakenly fail to check the relevant boxes regarding the probate court case. If a probate court has been filed, the form requires that you indicate this. Ignoring this step could lead to the request being deemed incomplete. Make sure to review this section carefully and provide any necessary details, including the county and court case number.

People sometimes overlook the additional documentation required when checking specific boxes related to claims. For instance, if the deceased is survived by a blind or disabled child, additional documents such as the child's birth certificate and determination letter from the Social Security Administration must accompany the request. Failing to provide these documents can result in rejected claims, so be thorough in gathering supportive materials.

Finally, there can be mistakes in the way the form is submitted. Individuals may choose to email, mail, or fax the completed request, but not all methods allow for tracking or confirmation of receipt. It is advisable to confirm that the form has been received by following up with the RFR Processing Unit. Monitoring this can help prevent unnecessary delays and ensure that the request is processed in a timely manner.

Documents used along the form

When submitting the TennCare Request for Release form, several accompanying documents may be required or beneficial to ensure your request is processed efficiently. Here is a list of such documents and their purposes.

  • Death Certificate: A legal document confirming the individual’s death, which must accompany your request to verify eligibility.
  • Child's Birth Certificate: If the deceased has a child under 21, this certificate is necessary to establish the child’s identity and eligibility for claims.
  • Long-Term Care Insurance Policy: If applicable, a copy of the policy must be submitted to demonstrate coverage, which may affect TennCare claims.
  • Social Security Administration Letter: This letter serves as proof if a child of the deceased is determined to be blind or disabled, supporting claims for waiver considerations.
  • Trust Document: If the deceased is a trust beneficiary with a Medicaid payback provision, a copy of this trust must be sent to outline the claim obligations.
  • Probate Court Filing Information: If a probate case has been filed, details about the court case, including the number and date, must be included for verification purposes.
  • Spousal Information: Providing information about the surviving spouse, including their full name and Social Security Number, is essential for processing claims related to spousal rights.
  • Copy of the Will: If applicable, this document helps determine how the estate will be handled and may impact TennCare’s recovery efforts.
  • Claim Waiver Request Documentation: If requesting a waiver or delay on recovery claims, specific documentation outlining the basis for the request needs to be included.
  • Correspondence with TennCare: Any previous communication with TennCare regarding claims or eligibility can provide context and support the current request.

Gather these documents carefully to facilitate a smooth processing experience with TennCare. Missing or incorrect documents can lead to unnecessary delays in your request. Ensure all information is accurate and complete before submission.

Similar forms

The TennCare Request For Release form shares similarities with other documents that are often used in related legal and administrative contexts. Here’s a look at five such documents and how they compare:

  • Power of Attorney (POA): Like the TennCare Request Form, a Power of Attorney allows an individual to act on behalf of another. Both documents require the submission of specific personal information and must be accompanied by further documentation to validate the request or authority being granted.
  • Application for Medicaid: This application seeks to establish eligibility for Medicaid benefits. Similar to the TennCare form, it requests personal information about the applicant and details surrounding any dependents, along with supporting documentation such as income statements and medical records.
  • Last Will and Testament: A Last Will outlines how a person's assets will be distributed after death. Both documents address the deceased and require information about surviving family members. The TennCare form, however, may also require details about any healthcare claims against the estate.
  • Death Certificate Request Form: This form is used to request an official copy of a death certificate. Both the Death Certificate Request and the TennCare form necessitate submitting relevant documents and identifying information about the deceased, ensuring that the requester has a legitimate need for the documents.
  • Trust Document: A trust document encompasses the terms of a trust in which assets may be held for beneficiaries. Again, both the TennCare form and a trust document ask for information about the deceased, specifically regarding how their assets are managed or claimed, and often require accompanying evidence to support the request.

Dos and Don'ts

When filling out the Tenncare Request For Release form, follow these guidelines to ensure a smooth process.

  • Do include a copy of the death certificate.
  • Do provide accurate contact information for both the deceased and the person submitting the request.
  • Do check the box if a probate court case has been filed and complete that section if applicable.
  • Do send the necessary documents that support your request, such as birth certificates or insurance policies.
  • Don't leave any sections of the form blank; every relevant field should be filled out.
  • Don't forget to send the form via email, mail, or fax as instructed.
  • Don't assume that additional documents are not needed—double-check the instructions for any missing paperwork.

Misconceptions

  • Misconception 1: The form is only for estate representatives.
  • Many people believe that only estate representatives or lawyers can submit a TennCare Request For Release form. In reality, any individual with a legitimate claim can fill out and submit this form, provided they can provide the required information and documentation.

  • Misconception 2: A death certificate is not necessary.
  • Some individuals think they can skip sending a death certificate with their request. However, including a death certificate is essential as it validates the claim and supports the request for release.

  • Misconception 3: All claims can be waived automatically.
  • It is a common belief that all claims will be automatically waived upon application. In fact, waiving a claim depends on specific criteria, such as the deceased's survivors, assets, and whether other documentation is provided.

  • Misconception 4: The process is overly complicated.
  • Many people feel intimidated by the form and think it is too complicated to complete. While there is a lot of information required, the instructions provided are straightforward. With careful attention to detail, most individuals can complete the form without excessive difficulty.

Key takeaways

Understanding the TennCare Request For Release form is essential for those handling the affairs of a deceased individual. Below are key takeaways regarding the process.

  • Complete the form accurately, providing the deceased's full name and the name of the person submitting the request.
  • An official death certificate must be included with the submission.
  • Information about any probate court case should be filled out if applicable, including the county, date filed, and court case number.
  • If requesting a waiver or delay in TennCare's recovery claim, indicate if the deceased is survived by a child under 21, had long-term care insurance, or other qualifying conditions.
  • When relevant, documentation regarding the deceased's trust with a Medicaid payback provision should be provided.
  • All forms, accompanying documents, and the death certificate can be emailed, mailed, or faxed to the RFR Processing Unit at the specified contact information.
  • Additional documents may be required depending on the circumstances, such as birth certificates for surviving children or insurance policy documents.
  • Two options exist for filing a complaint if there are concerns regarding the treatment received: contacting the TennCare Office of Civil Rights or the U.S. Department of Health & Human Services.
  • Language assistance services are available for those who need help in a language other than English, ensuring accessibility for diverse populations.