What is the TRICARE LOR form?
The TRICARE Letter of Referral (LOR) form is a document used by TRICARE beneficiaries to access care from licensed mental health counselors, licensed professional counselors, or pastoral counselors. This form is necessary to ensure that a designated physician evaluates the patient, provides a diagnosis, and refers them to the appropriate mental health professional.
Who needs to fill out the TRICARE LOR form?
The form must be completed by the referring physician, who is responsible for providing ongoing oversight and supervision of the patient's treatment after the referral. The patient, or their representative, should also ensure that the necessary information is included to facilitate the claims process.
What information is required on the form?
Key information needed includes the patient's name, date of birth, sponsor number, contact information, and the reason for the referral. Additionally, a diagnosis based on ICD-9 or DSM-IV standards must be recorded. The referring physician's details, including their signature and designation as a primary care manager (PCM), are also essential.
How should the completed TRICARE LOR form be submitted?
The completed form should be submitted with the initial claim for TRICARE reimbursement. If you're filing electronically, it's recommended to call (800) 325-5920 for assistance with submission to ensure compliance with TRICARE policies.
What is the role of the referring physician?
The referring physician is responsible for conducting an evaluation of the beneficiary, providing a diagnosis, and referring them to a qualified mental health provider. Ongoing oversight and supervision of the patient’s treatment must also be ensured by the physician, and documentation related to this oversight must accompany subsequent claims.
What happens if the TRICARE LOR form is not submitted correctly?
If the LOR form is not filled out properly or submitted with the initial claim, it may result in non-payment for services rendered. Adhering to TRICARE guidelines is crucial to avoid delays or denials in coverage.
Can beneficiaries be held liable if the referral process is not followed?
Beneficiaries will not be held financially responsible for services if the referral process is properly documented and submitted as per TRICARE guidelines. It is essential, however, to follow all procedures to ensure proper coverage.
Is the TRICARE LOR form mandatory?
Where can I get assistance if I have questions about the form?
If you have questions or need assistance regarding the TRICARE LOR form, you can contact TRICARE customer service at (800) 325-5920. They can provide you with the necessary guidance and information to ensure proper submission and processing of your claims.