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The TRICARE Letter of Referral (LOR) form is an essential document for beneficiaries seeking mental health counseling services. It facilitates the referral process from a physician to licensed mental health professionals, such as Licensed Mental Health Counselors (LMHC), Licensed Professional Counselors (LPC), or Pastoral Counselors (PC). To initiate treatment, a physician must complete the form, which includes critical details like the patient's name, date of birth, and reason for referral. The physician must also provide a diagnosis using the appropriate ICD-9 or DSM-IV codes. This form not only signifies a referral but may also indicate ongoing physician oversight—an essential factor for ensuring compliance with TRICARE policy. According to TRICARE Policy Manual 6010.47M, the need for physician oversight and continued supervision is emphasized; documentation of this oversight is required for claims to be processed successfully. Failure to adhere to these guidelines could lead to non-payment for services, placing the financial burden on beneficiaries, who are meant to be shielded from such issues. For effective processing, the completed form must accompany the initial claim submission. Beneficiaries can also seek assistance through the provided TRICARE support numbers for electronic claims submission.

Tricare Lor Example

Letter Of Referral (LOR)

Physician Referral Form for TRICARE beneficiaries accessing care with Licensed Mental Health Counselors, Licensed Professional Counselors, or Pastoral Counselors

Instructions: Please submit this completed form with initial claim for TRICARE patient indicated. If filing electronically, please call (800) 325-5920 for assistance. Continued physician oversight must be indicated on all subsequent claims.

Patient Name:

DOB:

Sponsor #:

 

 

 

 

 

 

 

 

 

 

 

 

Patient Address:

 

 

City/State:

 

 

 

Phone:

 

 

 

 

 

 

 

 

 

 

 

Reason for Referral/Disposition:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ICD-9/DSM-IV Diagnosis:

Print Name of LMHC, LPC, or PC receiving this referral:

The referring physician is providing:

REFERRAL ONLY:

 

REFERRAL AND OVERSIGHT/SUPERVISION:

 

 

 

 

 

 

 

 

Please Note: TRICARE Policy Manual 6010.47M, Chapter 10, Section 2.1, states that in order for Mental Health Counselors (LMHCs and LPCs), and Pastoral Counselors (PCs) to be considered for benefits on a fee-for-service basis by TRICARE, the beneficiary/patient must be evaluated by a physician who provides a diagnosis and referral to the LMHC, LPC, or PC, prior to the start of treatment. A physician must also provide continued and ongoing oversight and supervision of treatment. Oversight and supervision documentation must be submitted with claims. Failure to follow this requirement may result in non-payment. Beneficiaries will be held harmless.

Referring Physician Information:

 

 

 

 

 

 

 

 

 

 

Print Name: __________________________________

Is the Physician a PCM?

 

YES

 

NO

Practice Location: Berkeley Community Mental Health Center

 

 

 

 

 

Moncks Corner

State:

SC

Phone #:

(843) 761-8282

 

 

 

City: ________________________

 

 

 

 

 

 

 

Signature:

 

 

 

 

Date: _______________________________

This form is provided as a resource for optional use.

Form Characteristics

Fact Name Details
Purpose of the LOR The Letter of Referral (LOR) is specifically designed for TRICARE beneficiaries. It facilitates access to care with Licensed Mental Health Counselors, Licensed Professional Counselors, or Pastoral Counselors.
Submission Requirement This form must accompany the initial claim submission for TRICARE patients. Submitting it electronically requires a call to (800) 325-5920 for guidance.
Physician Oversight Requirement Continued physician oversight is essential. All subsequent claims must also indicate ongoing physician supervision to ensure compliance with TRICARE policies.
Governing Policy TRICARE Policy Manual 6010.47M, Chapter 10, Section 2.1 governs the referral process and stipulates that a physician must evaluate beneficiaries before treatment initiation.
Implications of Non-compliance Failure to conform to the outlined practices can lead to non-payment for services. However, beneficiaries will not be held financially responsible for any such non-compliance.

Guidelines on Utilizing Tricare Lor

After completing the Tricare Letter of Referral (LOR) form, you can submit it with the initial claim for the TRICARE patient. If you have questions or need assistance while filing electronically, contact the provided phone number. Ensure continued physician oversight is noted for all future claims.

  1. Gather all necessary information, such as patient details, referring physician information, and the reason for referral.
  2. Complete the section for Patient Name and DOB.
  3. Fill in the Sponsor # and Patient Address, including City/State and Phone.
  4. Provide the Reason for Referral/Disposition and the ICD-9/DSM-IV Diagnosis.
  5. Print the name of the LMHC, LPC, or PC who will receive the referral.
  6. Select whether the referring physician is providing REFERRAL ONLY or REFERRAL AND OVERSIGHT/SUPERVISION.
  7. Complete the Referring Physician Information, including the physician's printed name and whether they are a Primary Care Manager (PCM).
  8. Provide the Practice Location, including City and State.
  9. List the physician's Phone #.
  10. Obtain the referring physician's Signature and the Date.

What You Should Know About This Form

What is the TRICARE LOR form?

The TRICARE Letter of Referral (LOR) form is a document used by TRICARE beneficiaries to access care from licensed mental health counselors, licensed professional counselors, or pastoral counselors. This form is necessary to ensure that a designated physician evaluates the patient, provides a diagnosis, and refers them to the appropriate mental health professional.

Who needs to fill out the TRICARE LOR form?

The form must be completed by the referring physician, who is responsible for providing ongoing oversight and supervision of the patient's treatment after the referral. The patient, or their representative, should also ensure that the necessary information is included to facilitate the claims process.

What information is required on the form?

Key information needed includes the patient's name, date of birth, sponsor number, contact information, and the reason for the referral. Additionally, a diagnosis based on ICD-9 or DSM-IV standards must be recorded. The referring physician's details, including their signature and designation as a primary care manager (PCM), are also essential.

How should the completed TRICARE LOR form be submitted?

The completed form should be submitted with the initial claim for TRICARE reimbursement. If you're filing electronically, it's recommended to call (800) 325-5920 for assistance with submission to ensure compliance with TRICARE policies.

What is the role of the referring physician?

The referring physician is responsible for conducting an evaluation of the beneficiary, providing a diagnosis, and referring them to a qualified mental health provider. Ongoing oversight and supervision of the patient’s treatment must also be ensured by the physician, and documentation related to this oversight must accompany subsequent claims.

What happens if the TRICARE LOR form is not submitted correctly?

If the LOR form is not filled out properly or submitted with the initial claim, it may result in non-payment for services rendered. Adhering to TRICARE guidelines is crucial to avoid delays or denials in coverage.

Can beneficiaries be held liable if the referral process is not followed?

Beneficiaries will not be held financially responsible for services if the referral process is properly documented and submitted as per TRICARE guidelines. It is essential, however, to follow all procedures to ensure proper coverage.

Is the TRICARE LOR form mandatory?

Where can I get assistance if I have questions about the form?

If you have questions or need assistance regarding the TRICARE LOR form, you can contact TRICARE customer service at (800) 325-5920. They can provide you with the necessary guidance and information to ensure proper submission and processing of your claims.

Common mistakes

Filling out the TRICARE Letter of Referral (LOR) form may seem straightforward, but several common mistakes can lead to delays or issues with the claims process. Awareness of these errors can help ensure a smooth experience for both the patient and the healthcare provider.

One frequently made mistake involves incomplete patient information. Missing details such as the patient’s name, date of birth, or address can create significant complications. Without accurate identification, TRICARE may struggle to process the claim, resulting in unnecessary delays in care and payments.

Another error occurs when individuals fail to indicate the correct reason for the referral. The “Reason for Referral/Disposition” section is crucial, as it provides context for the services the patient will receive. Leaving this blank or providing vague reasoning can lead to questions from TRICARE that could slow down the approval process.

Improper diagnosis coding can also lead to troubles. The form requires an ICD-9 or DSM-IV diagnosis, and failure to accurately input this information can have serious implications. Using outdated codes or wrong classifications can cause claim denials. It is wise to double-check that the appropriate codes are being used for the patient’s condition.

Additionally, some individuals overlook the necessity of physician oversight. The LOR form requires a clear indication of whether the referral includes oversight and supervision. Omitting this detail can hinder the payment process, as continued oversight is a requirement for reimbursement under TRICARE guidelines.

Moreover, some people forget to verify the referring physician’s status. The question about whether the physician is a Primary Care Manager (PCM) should be answered accurately. Misrepresenting this detail can lead to confusion regarding the patient's need for oversight and possibly affect the authorization of services.

Timing also plays a critical role. Filling out the LOR form too far ahead of the planned treatment can result in issues. It is best to submit the form close to the date of the appointment to ensure that the referral remains valid and relevant to the patient's current condition.

Additionally, many individuals neglect to include their contact information or provide outdated phone numbers. This omission can make it challenging for TRICARE representatives to reach out for clarification if needed. Including current information allows for smoother communication during the process.

Finally, signatures and dates must be checked carefully. Incomplete or unsigned forms will likely be rejected by TRICARE. It’s essential that both the referring physician's signature and the date are clear, as a missing signature could lead to the claim being deemed invalid.

By avoiding these common pitfalls, patients and healthcare providers can navigate the TRICARE LOR process more effectively, ensuring timely access to necessary mental health services.

Documents used along the form

In addition to the TRICARE Letter of Referral (LOR) form, several other documents are often necessary for a smooth experience with TRICARE's mental health services. Each of these forms plays a crucial role in ensuring that beneficiaries receive the correct level of care and that claims are processed efficiently. Below is a list of common forms and documents associated with the LOR.

  • TRICARE Patient Referral Form: This form is used by primary care managers to formally refer a patient to specialists, ensuring proper documentation of the referral process.
  • Clinical Assessment Form: This form gathers detailed information about the patient’s mental health status, including symptoms and history, to inform treatment planning.
  • Progress Notes: These notes, maintained by mental health providers, document each session’s content and the patient’s progress, vital for ongoing oversight.
  • Treatment Plan: This document outlines specific treatment goals and strategies, serving as a roadmap for the patient’s care and helping to track progress over time.
  • Authorization for Release of Information Form: This form grants permission for healthcare providers to share a patient’s medical information, which is often necessary for referral and coordination of care.
  • Discharge Summary: Summarizing treatment received and progress made, this document is critical at the end of a patient's treatment for continuity of care.
  • Claim Submission Form: This form is required for submitting claims to TRICARE, detailing services rendered and costs incurred for reimbursement consideration.
  • Psychiatric Evaluation Form: This assessment provides an in-depth examination of the patient's mental health by a licensed psychiatrist, which may be necessary for complex cases.
  • Psychotherapy Notes: These are detailed notes taken by mental health professionals during therapy sessions, which provide insights into therapeutic progress but are typically kept separate from medical records.

Understanding these documents can greatly enhance patient experience and streamline the process of obtaining mental health services through TRICARE. Each form serves a specific purpose, aiming to facilitate effective care and ensure compliance with TRICARE requirements.

Similar forms

The TRICARE Letter of Referral (LOR) form shares similarities with several other documents in the healthcare and insurance context. Below are ten such documents, each highlighting its resemblance to the TRICARE LOR form:

  • Referral Form for Specialists: Like the TRICARE LOR form, this document is used by primary care physicians to refer patients to specialists for further evaluation and treatment.
  • Preauthorization Request Form: Similar to the LOR, this form requires a physician's approval prior to certain treatments or services, ensuring the necessity and appropriateness of care.
  • Medical Necessity Letter: This letter outlines the medical justification for a specific treatment or procedure, akin to how the LOR explains the need for mental health services.
  • Continuing Care Document: Just as the TRICARE LOR requires ongoing physician oversight, this document provides formal evidence of a patient's continuous treatment plan by their physician.
  • Treatment Authorization Form: This form is very similar in function, as it includes details about the patient’s treatment plan and requires a physician’s signature to verify approval.
  • Clinical Evaluation Report: Similar to the referral form, this document presents the results of a physician's assessment, forming the basis for the referral and further care.
  • Patient Registration Form: While more basic, this form collects essential patient information, paralleling the LOR’s requirement for patient identification details.
  • Insurance Claim Form: This document often necessitates supporting information from a physician, similar to the requirement in the TRICARE LOR for oversight documentation.
  • Coordination of Care Form: Like the TRICARE LOR, this form ensures effective communication between providers and outlines a patient’s treatment strategy.
  • Authorization to Release Medical Information: This document, while focused on privacy, often accompanies referrals and requires patient consent, ensuring proper information flow similar to the TRICARE LOR.

Dos and Don'ts

When filling out the TRICARE Letter of Referral (LOR) form, it is important to follow specific guidelines to ensure your submission is successful. Here are four things to do and not do:

  • Do ensure all required fields are filled in completely. This includes patient information, the referring physician's details, and the diagnosis.
  • Do familiarize yourself with TRICARE policies. Understanding the requirements for mental health treatment and referrals helps avoid mistakes.
  • Do submit the form with the initial claim. Sending it in correctly with the claim is crucial for prompt processing.
  • Do maintain documentation of any ongoing supervision. This is necessary for future claims and compliance with TRICARE policies.
  • Don’t leave any sections blank. Incomplete forms can lead to delays or denials.
  • Don’t forget to indicate whether the physician is a Primary Care Manager (PCM). This detail is essential for processing.
  • Don’t submit the form without signatures or dates. Ensure that all required signatures are obtained before submission.
  • Don’t ignore the referral oversight requirements. Failing to provide oversight documentation may result in non-payment.

Misconceptions

Understanding the TRICARE Letter of Referral (LOR) form can help beneficiaries navigate their mental health care options. However, several misconceptions exist regarding this form. Below are eight common misunderstandings:

  • The LOR form can be completed by any provider. The form must be filled out by a referring physician, specifically one who qualifies under TRICARE’s guidelines.
  • Patients can skip the referral process. A referral from a physician is mandatory before starting treatment with a licensed mental health counselor (LMHC), licensed professional counselor (LPC), or pastoral counselor (PC).
  • The LOR only serves as a one-time document. Continued physician oversight is required for every claim submitted after the initial referral.
  • Electronic submissions do not need a completed LOR form. Even for electronic filing, the completed LOR must accompany the claim.
  • All mental health counselors qualify under the LOR requirements. Only LMHCs, LPCs, and PCs can be considered for benefits if referred through this process.
  • Status as a Primary Care Manager (PCM) is irrelevant. Whether the referring physician is a PCM can influence the referral process and claims.
  • Non-compliance with the referral process doesn’t affect payments. Failure to follow TRICARE’s referral requirements may result in non-payment for services.
  • Beneficiaries have no recourse if services are denied. If payment is denied due to improper referrals, TRICARE has policies to protect beneficiaries in certain situations.

Key takeaways

Here are key takeaways regarding the TRICARE Letter of Referral (LOR) Form:

  1. Purpose of the Form: This form is required for TRICARE beneficiaries seeking care from Licensed Mental Health Counselors (LMHCs), Licensed Professional Counselors (LPCs), or Pastoral Counselors (PCs).
  2. Submission Requirement: Submit the completed form with the initial claim for the TRICARE patient to ensure proper processing.
  3. Continued Oversight: Ongoing physician oversight must be noted on all subsequent claims for continued counseling services.
  4. Accurate Information: Fill in the patient's details, including name, date of birth, address, and reason for referral thoroughly to prevent delays.
  5. Diagnosis Necessity: An ICD-9 or DSM-IV diagnosis from the referring physician is mandatory to accompany the referral.
  6. Referral Types: Clearly indicate whether the referral is for "Referral Only" or "Referral and Oversight/Supervision." This decision affects the claims processing.
  7. Policy Compliance: Ensure compliance with TRICARE Policy Manual 6010.47M, which outlines the requirement for evaluation before treatment starts.
  8. Documentation Submission: Physicians must provide documentation of oversight and supervision to accompany claims; failure may result in non-payment.
  9. Physician Details: Include the referring physician's name, whether they are a Primary Care Manager (PCM), and practice location for validation purposes.

Following these guidelines will facilitate a smoother process for TRICARE beneficiaries accessing mental health counseling services.