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If you have received a toll violation notice in Massachusetts, you may feel frustrated but have the option to contest it. The Toll Violation Appeal Form allows registered vehicle owners to formally address their concerns regarding a violation. This form must be filled out completely and submitted to the E-ZPass Massachusetts Violation Processing Center (VPC) before the due date, as late submissions cannot be processed. To appeal, you must provide essential information such as your name, violation number, address, and vehicle registration details. It's also important to indicate whether this is your first violation or if other circumstances apply. You may choose to submit a written statement if you're contesting liability due to unique reasons. Additionally, if your E-ZPass account is linked to a vehicle in another state, specific documentation must be included for your appeal to be considered valid. After your appeal is submitted, you can expect to receive a report within sixty days, either dismissing or upholding the violation. If your appeal is successful, the associated fine may be waived, but the missed toll and a small administrative fee will still apply to your account. This process aims to ensure fairness while adhering to state regulations.

Violation Appeal Example

(WEB COPY)

Toll Violation Appeal Form for Massachusetts Registration Only

E-ZPass MA Violation Processing Center (VPC)

PO Box 8001, Auburn, Massachusetts 01501-8001

The Massachusetts Registry of Motor Vehicles has identified you as the registered owner of the vehicle and responsible party for the attached Toll Violation Notice. You may appeal this violation under the provisions of Massachusetts Code of Regulations 730 CMR 7.04. You must appeal the violation in writing, by submitting this form to the Violation Processing Center (VPC) by the Due Date shown below. Late appeals will not be accepted. This Toll Violation

Appeal applies only to the violation number you indicated below. (Required Fields*)

*Name:

*Violation Number:

 

 

 

 

 

 

 

*Address:

 

*Issuance Date:

 

 

 

 

 

 

*City, State, Zip:

*Registration No.:_______________________________

 

 

 

 

 

Please check one to indicate requested appeal method:

 

 

 

Written Appeal: Fill out information below and mail this form to the VPC

Request for Hearing (in Auburn, Massachusetts): Mail this form to the VPC

______ Check here ONLY if this is your FIRST E-ZPASS MA VIOLATION OFFENSE

IMPORTANT NOTE: TELEPHONE AND EMAIL APPEALS CANNOT BE ACCEPTED.

Submission of this written appeal does not waive your right to a hearing with a MassDOT Examiner or subsequent judicial review under Massachusetts law (M.G.L. c. 30A). Within sixty (60) days of receipt of your appeal you will receive a disposition report from the VPC either dismissing or upholding the violation. For your convenience, a list of possible valid appeal circumstances is provided below.

1.) CHECK HERE _____IF YOUR E-ZPASS ACCOUNT WAS OPENED IN THE STATE OF MASSACHUSETTS

If you have not already contacted an E-ZPass MA customer service representative to resolve the problem that led to your violation, please call [1-877-627-7745] (select option 3) in order to avoid future violations and fines. Please note that this phone call is to update your account information and will not relieve you of your obligation to appeal this violation in writing.

You are then encouraged to appeal this violation by filling out the information below and mailing this Appeal Form to the VPC. If your appeal is received by the due date shown above and accepted, you acknowledge (by signing below) that the $50.00 violation fine will be waived, and that the missed toll amount and a $5.00 violation administrative fee will be charged to your E-ZPass account.

E-ZPass MA Account Number: ____________________________

E-ZPass MA Transponder Number : *021____________________________________________

2.) CHECK HERE _____IF YOUR E-ZPASS ACCOUNT WAS NOT OPENED IN THE STATE OF MASSACHUSETTS

If you have not already contacted an E-ZPass customer service representative to resolve the problem that led to your violation, please refer to the agency and phone number listed on your transponder. You are then encouraged to appeal this violation by filling out the information below and mailing this Appeal Form to the VPC with a copy of your current E-ZPass statement, which must include your name, address, transponder number, and vehicle registration information. If your appeal is received by the due date shown above and accepted, you acknowledge (by signing below) that the $50.00 violation fine will be waived, and that the missed toll amount and a $5.00 violation administrative fee will be charged to your E-ZPass account. In order to avoid future violations and fines, please contact E-ZPass Customer Service where you opened your account to resolve the problem that led to the violation. Please note that contacting Customer Service will not relieve you of your obligation to appeal this violation in writing.

IMPORTANT NOTE TO E-ZPASS ACCOUNT HOLDERS OUTSIDE OF MASSACHUSETTS - WE WILL BE UNABLE TO PROCESS YOUR APPEALS WITHOUT COMPLETE DOCUMENTATION OF AN E-ZPASS ACCOUNT AS DESCRIBED ABOVE.

Please sign below. Your signature is required for appeal to be considered. Appeals received after the due date will not be processed.

_________________________

_________________________

_______________________ __________________

*Signature

*Print Name

*Phone Number

*Date

(WEB COPY)

Toll Violation Appeal Form for Massachusetts Registration Only

E-ZPass Massachusetts Violation Processing Center (VPC)

PO Box 8001, Auburn, Massachusetts 01501-8001

The Massachusetts Registry of Motor Vehicles has identified you as the registered owner of the vehicle and responsible party for the attached Toll Violation Notice. You may appeal this violation under the provisions of Massachusetts Code of Regulations 730 CMR 7.04. You must appeal the violation in writing, by submitting this form to the Violation Processing Center (VPC) by the Due Date shown below. Late appeals will not be accepted. This Toll Violation

Appeal applies only to the violation number you indicated below only. (Required Fields*)

*Name:

*Violation Number:

 

 

 

 

 

 

 

 

*Address:

*Issuance Date:

 

 

 

 

 

 

 

*City, State, Zip:

*Registration: ____________________________________

 

 

 

 

 

 

 

 

Check here ONLY if this is your FIRST E-ZPASS MA VIOLATION OFFENSE

_____ Check here for Other Circumstances (Non-E-ZPass Customer) (Complete next section)

If you elect to contest your liability on the basis of Other Circumstances, please prepare a written statement (using the space provided below) explaining why your vehicle was utilizing an E-ZPass MA lane in violation of the Massachusetts Department of Transportation’s regulations.

Ifyou need additional space, or are including additional documentation with your appeal, please include your license plate number and violation number (shown above) on all documents and/or other submittals. Please sign below. Your signature is required for an appeal to be considered. Appeals received after the due date will not be processed.

_________________________

_________________________

______________________ _________________

*Signature

*Print Name

*Phone Number

*Date

Area below for Leasing and Rental Agencies ONLY

The Undersigned registered owner certifies that, on the date of the violation, the vehicle bearing the license plate number on the violation notice was a: Leased or Rented Vehicle. For this appeal to be considered, all lessee/renter information is required by M.G.L. Chapter 90, Section 20E and must be provided within forty-five (45) days of date of issuance.

IMPORTANT: The leasing/rental company must provide this information for the appeal to be accepted. The violation notice may NOT be forwarded to the lessee/renter for payment or appeal.

*NAME:

*ADDRESS:

*CITY:

*STATE:

*ZIP CODE:

 

 

 

 

 

 

Please sign below. Your signature is required for an appeal to be considered. Appeals received after the due date will not be processed.

_________________________

_________________________

________________________ _________________

*Signature

*Print Name

*Phone Number

*Date
Get Violation Appeal PDF Form

Form Characteristics

Fact Name Detail
Governing Law This form operates under Massachusetts Code of Regulations 730 CMR 7.04.
Submission Method Appeals must be submitted in writing, either by mail or request for a hearing.
Due Date Importance Appeals must be submitted by the due date to be accepted; late submissions are not accepted.
Violation Responsibility The registered owner is identified as the responsible party for the toll violation.
Limitations on Appeals Telephone and email appeals are not permitted under any circumstances.
Appeal Outcomes A disposition report will be sent within 60 days indicating whether the violation is upheld or dismissed.
E-ZPass Requirement A valid E-ZPass account and supporting documentation are necessary if contesting a violation.
Administrative Fees If an appeal is accepted, a $5.00 administrative fee and missed toll amount will be charged to the E-ZPass account.
Leased/Rented Vehicle Note For leased or rented vehicles, the company must provide information for the appeal to be considered.
First Violation Check A checkbox indicates if this is the first E-ZPass MA violation offense, impacting the appeal's handling.

Guidelines on Utilizing Violation Appeal

Once you have completed the Violation Appeal Form, you will need to submit it to the Violation Processing Center (VPC). Make sure to send it before the due date specified on your notice. After your submission, you should expect to receive a report within sixty days about the decision made regarding your appeal.

  1. Start by filling in your Name in the first required field.
  2. Next, enter the Violation Number that corresponds to your notice.
  3. Fill out your Address, ensuring all details are correct.
  4. Indicate the Issuance Date of the violation.
  5. Complete the City, State, Zip section with your current information.
  6. Provide your vehicle's Registration Number in the designated area.
  7. If this is your first E-ZPass MA violation, check the appropriate box.
  8. Decide whether you are submitting a written appeal or requesting a hearing, and mark the relevant option.
  9. If applicable, check one of the boxes indicating if your E-ZPass account was opened in Massachusetts or not.
  10. If necessary, prepare a written statement explaining your situation in detail.
  11. Sign the form at the bottom to confirm your submission.
  12. Print your name directly beneath your signature.
  13. Include your Phone Number and the Date of submission.
  14. Review the entire form for accuracy before mailing it to the VPC at the address provided.

What You Should Know About This Form

What is the purpose of the Violation Appeal form?

The Violation Appeal form is used to contest a toll violation notice issued for vehicles registered in Massachusetts. It allows the registered owner to submit their appeal in writing to the Violation Processing Center (VPC) by the due date provided on the notice.

Can I submit my appeal via email or phone?

No, appeals must be submitted in writing. Telephone and email appeals are not accepted. You need to complete the form and send it to the VPC at the provided address.

What happens if I submit my appeal late?

Late appeals will not be accepted under any circumstances. It is crucial to submit your appeal by the due date indicated on your violation notice to ensure it will be considered.

What information do I need to include in the appeal?

You are required to provide essential details such as your name, the violation number, your address, issuance date, city, state, zip code, and your vehicle registration number. Completing all required fields accurately is necessary for your appeal to be processed.

What are the potential outcomes of submitting an appeal?

After you submit your appeal, the VPC will send you a disposition report within sixty (60) days. This report will either dismiss or uphold the violation. If your appeal is successful, the $50 violation fine will be waived, but you will still be responsible for the missed toll amount and a $5 administrative fee.

What if my E-ZPass account was not opened in Massachusetts?

If your E-ZPass account was opened outside of Massachusetts, you must contact the appropriate agency based on the phone number listed on your transponder. Additionally, send a copy of your current E-ZPass statement along with your appeal to the VPC.

How can I avoid future violations?

To prevent future violations and fines, ensure your E-ZPass account information is current. Contact E-ZPass customer service where you opened your account to resolve any issues that led to the violation.

What if I am a leasing or rental agency?

If the vehicle was leased or rented, the registered owner must certify this information within forty-five (45) days of the violation. All lessee or renter details are required for the appeal to be processed, and the violation notice cannot be forwarded to the lessee or renter for payment or appeal.

Is a signature required for my appeal?

Yes, your signature is required on the appeal form for it to be considered. Make sure to include it along with your printed name, phone number, and date of submission.

Common mistakes

When filling out the Violation Appeal form, many individuals make common mistakes that can jeopardize their appeal. One frequent error is failing to submit the appeal by the specified due date. This may seem like a minor oversight, but the instructions clearly state that late appeals will not be accepted. It’s crucial to pay close attention to the deadline to ensure that your request is processed.

Another common mistake involves leaving required fields blank. The form includes several mandatory areas such as your name, violation number, and address. Omitting any of these details can lead to automatic rejection of your appeal. If you are unsure about any field, it is better to double-check or inquire for clarification rather than submitting incomplete information.

Additionally, some people mistakenly choose the wrong appeal method. This form allows you to request either a written appeal or a hearing. It is essential to select the correct option that aligns with your situation. Failing to do so can lead to complications or delays in processing your appeal.

A final common misstep is not including necessary documentation. For those whose E-ZPass account is not registered in Massachusetts, submitting your current E-ZPass statement is vital. Ensure that this documentation includes all required information like your name, address, transponder number, and vehicle registration. Without this, your appeal may be invalidated or unnecessarily prolonged.

Documents used along the form

When contesting a toll violation in Massachusetts, submitting the Violation Appeal form is crucial. However, it's often necessary to accompany this form with additional documents to strengthen your case. Below, you'll find a list of key forms that may be required along with the Violation Appeal form, each offering unique support to your appeal process.

  • Violation Notice: This is the original document you received regarding the toll violation. It includes important details such as the violation number, date, and reasons for the citation. Submitting this notice with your appeal helps establish context and provides necessary information for evaluation.
  • E-ZPass Account Statement: If your appeal is based on issues related to your E-ZPass account, including a recent account statement can be vital. This document shows your transaction history and account status, which can clarify whether the violation was issued correctly.
  • Written Explanation: Depending on your circumstances, you might need to include a personal statement. This should outline your reasons for contesting the violation, such as technical issues with your E-ZPass or other relevant factors that should be considered.
  • Customer Service Correspondence: If you've communicated with E-ZPass customer support regarding the violation, attaching relevant emails or call logs can provide evidence of your efforts to resolve the issue prior to appealing.
  • Leasing or Rental Agreement: If the vehicle involved in the violation was rented or leased, you'll need to include a copy of this agreement. It ensures that the appeal is directed correctly since the leasing or rental agency may be responsible for the violation.

Submitting these documents alongside the Violation Appeal form will enhance your chances of a favorable outcome. Make sure to review all required fields and information to ensure a smooth appeals process. Good luck!

Similar forms

  • Notice of Claim Form: Similar to the Violation Appeal form, a Notice of Claim form requires the claimant to provide their details and the specifics of the dispute, often related to damages or losses. Both forms necessitate a written appeal or notification to resolve the issue.
  • Traffic Citation Appeal Form: Like the Violation Appeal form, this document allows individuals to contest traffic tickets. It requires essential information, such as the citation number and the driver's details, to initiate the appeal process.
  • Insurance Claim Form: This form allows individuals to formally submit a claim for reimbursement or payment regarding an insured loss. Similar to the Violation Appeal, it involves providing specific details related to the claim for a timely review and resolution.
  • Administrative Hearing Request: This document is used to request a formal hearing regarding a dispute with an administrative agency. Similar to the Violation Appeal form, it requires written submission and specific information to initiate the review process.
  • Dispute Resolution Form: This form is used in various contexts, such as consumer disputes, to formally challenge an action or decision. It shares similarities with the Violation Appeal in requiring a written statement and justification for the dispute being raised.
  • Grievance Form: In workplace settings, employees use grievance forms to report problems or disputes. Like the Violation Appeal, this form necessitates a clear description of the situation, along with relevant details for proper handling of the grievance.
  • Petition for Variance: This document is submitted when individuals seek permission to deviate from compliance with regulations. It is like the Violation Appeal form because it requires a written request and justification for the requested variance.

Dos and Don'ts

When filling out the Toll Violation Appeal form for Massachusetts, follow these important guidelines.

  • Double-check all required information. Ensure your name, violation number, address, issuance date, and registration number are all accurate and complete.
  • Submit the appeal on time. Pay attention to the due date and make sure your appeal reaches the Violation Processing Center (VPC) by that date.
  • Indicate your appeal method clearly. Specify whether you are opting for a written appeal or a request for a hearing, and check the appropriate box.
  • Include any documentation needed. If applicable, attach your current E-ZPass statement if your account was not opened in Massachusetts.
  • Sign the form. Your signature is necessary for the appeal to be considered valid.
  • Make copies of your submission. Keep a copy of the completed form and any attached documents for your records.
  • Do not wait until the last minute. Plan to send in your appeal well before the due date to allow for mail delays.
  • Do not submit the appeal via phone or email. Only written submissions are accepted, as per the guidelines provided.

By carefully adhering to these do's and don'ts, you improve your chances of a successful appeal.

Misconceptions

  • Appeals can be submitted via phone or email. This is incorrect. Telephone and email appeals cannot be accepted. All appeals must be submitted in writing using the provided form.
  • All appeals will automatically be accepted. This is false. Appeals will only be accepted if received by the due date and if the form is filled out correctly.
  • A late appeal can still be processed. This misconception is not true. Late appeals will not be accepted under any circumstances.
  • You don’t need to contact E-ZPass if you have a violation. It is important to first contact E-ZPass customer service to address the issue leading to the violation.
  • Your appeal will definitely result in a dismissal. There is no guarantee. The Violation Processing Center will review your appeal and could either dismiss or uphold the violation.
  • You only need to send the appeal form. If you are an out-of-state E-ZPass account holder, additional documentation is required. This includes a current E-ZPass statement with your personal information.
  • First-time offenses receive automatic waivers. While first-time offenses have specific considerations, they still require a written appeal to have the violation fine waived.
  • The signature is optional for the appeal. This is incorrect. A signature is essential; without it, the appeal will not be considered.

Key takeaways

  • The Violation Appeal form is specifically for Massachusetts residents who have received a Toll Violation Notice.

  • Completion of the form must be done in writing. Submissions through telephone or email are not accepted.

  • All fields marked with an asterisk (*) are mandatory for the form to be considered.

  • Late appeals will not be processed; it is crucial to submit the form by the designated due date.

  • A check must be made to indicate whether this is your first E-ZPass violation.

  • If you opened your E-ZPass account in Massachusetts, indicate this on the form to avoid future violations.

  • For appeals involving accounts opened outside Massachusetts, it is important to include current E-ZPass statements with your submission.

  • Your signature is necessary for the appeal to be valid. Ensure that you have signed and printed your name.

  • Check the status of your appeal within sixty (60) days, as the Violation Processing Center will send you a report on the outcome.

  • All additional documentation should include your license plate number and violation number to be properly linked to your appeal.

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