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The Voya Claimant Statement form is a critical document for beneficiaries navigating the often complex process of filing a claim for benefits after the death of a loved one. This form requires the submission of essential information regarding both the decedent and the beneficiary, including details such as names, Social Security numbers, and the relationship to the deceased. Its comprehensive nature means that beneficiaries must pay close attention to specific instructions tailored for various beneficiary types, including minors, trusts, estates, and organizations. As part of the claims process, the form mandates the submission of a certified death certificate, IRS Form W-9, and any necessary court documents that attest to the authority of the claimant. The choices regarding settlement options, which include lump sum payments or deferred benefits, also play a significant role in how beneficiaries will receive their claims. Therefore, it is vital for anyone completing the form to be aware of the various factors that can affect these options, including tax implications and deadlines for elections. Guidance is provided on how to submit the form, ensuring that beneficiaries understand the importance of timely and accurate documentation to facilitate the claims process.

Voya Claimant Statement Example

CLAIMANT STATEMENT INSTRUCTIONS

Voya Insurance and Annuity Company, Des Moines, IA

 

Voya Retirement Insurance and Annuity Company, Windsor, CT

 

ReliaStar Life Insurance Company of New York, Woodbury, NY

 

Security Life of Denver Insurance Company, Denver, CO

 

Members of the Voya® family of companies

 

(the "Company")

 

Fax: 515-698-2001

 

Mail: PO Box 1337, Des Moines, IA 50305-1337

Fixed Annuities

Customer Service: 699 Walnut Street STE. 1350, Des Moines, IA 50309-3942

Website: Voya.com Phone: 800-369-5303

 

HOW TO CONTACT US

Customer Service: 800-369-5303. When prompted, confirm you are a beneficiary and enter the five-digit claim code (located on the enclosed letter). Press # to reach a claims specialist.

Hours: Monday–Friday, 8:30 a.m. to 6:00 p.m. Eastern Time.

Please label all correspondence: Attn: Claims Department

GENERAL INFORMATION

If the decedent was a resident of any of the following states and date of death was prior to January 1, 2013, please follow the corresponding link provided to obtain an additional form that must be completed and submitted with this paperwork.

• Indiana

https://forms.in.gov/Download.aspx?id=2699

• Ohio

http://www.tax.ohio.gov/portals/0/forms/estate/2012/ET_ET13_FI.pdf

Contract information cannot be released until we have received a death certificate and IRS Form W-9 completed on behalf of the beneficiary. These documents can be faxed or mailed.

Claim information may only be released to the beneficiary or an authorized representative of the beneficiary.

Contract tax status and plan date can affect available options, as well as deadlines for filing a claim. See the enclosed letter for the applicable tax status and plan date.

If tax consequences are associated with the distribution, we will report this to the Internal Revenue Service and you will be provided with the appropriate tax form after the close of the calendar year. (Please note that tax consequences will be the responsibility of the named beneficiary and not the payee, if different.) Tax rules vary according to qualified or nonqualified contract status. Contact your independent tax advisor to learn which tax code section applies.

After a claim is processed, we will mail the claim proceeds. Please allow 7-10 business days for receipt.

Once you make an election of a settlement option, it cannot be changed and is irrevocable. If you wish to disclaim claim proceeds, beneficiaries must complete a separate form that may be requested through Customer Service. Please consult with your independent investment and tax advisors. There may be tax consequences with regard to claiming or disclaiming claim proceeds.

DOCUMENTS REQUIRED FOR PROCESSING A CLAIM

1) Death Certificate: Please send an original, certified death certificate. The death certificate must indicate the cause of death. When a person dies outside of the United States, please send a U.S. Consular's Report instead of a foreign death certificate.

2)Claimant Statement: See instructions on the next page. Send an original, signed copy to the mailing address above.

3)If the beneficiary is a:

MINOR

Submit court paperwork showing appointment of the minor’s guardian or conservator, as required by each individual state’s regulations.

TRUST

Submit a Certificate of Trust form.

ESTATE

Submit letters of testamentary or a small estate affidavit. If the estate is not being probated and you are submitting a small estate affidavit, it must name the specific contract and the entity to pay. Note: A Last Will and Testament will not be accepted as proof of authority of executorship.

ORGANIZATION

Submit a corporate resolution or meeting minutes that name authorized individuals and includes their signatures. This documentation must be on the organization's letterhead.

Submit proof of nonprofit tax status if applicable.

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Order #145146 06/01/2018

INSTRUCTIONS FOR SECTION A: DECEDENT INFORMATION

Please complete this section in its entirety.

INSTRUCTIONS FOR SECTION B: BENEFICIARY INFORMATION

Please complete this section in its entirety unless otherwise indicated.

If you are one of the following beneficiary types, please follow the instructions specific to your type.

MINOR

Settlement Option Availability: All except Election of Continuance by Surviving Spouse.

Beneficiary Name: The minor’s full name.

SSN/ITIN: The minor’s SSN/ITIN, not the guardian’s.

TRUST

Settlement Option Availability: All except Election of Continuance by Surviving Spouse.

The trust must remain open the entire length of time that the Life Expectancy Deferral or 5-Year Deferral remains active. Beneficiary Name: The trust name. For example, “The John Doe Trust dated mm/dd/yyyy.”

Country of Citizenship: Trust situs (City and State).

Relationship to Decedent: “Trust”

Executor/Trust Name: The trustee's name and title. For example, "Name, Trustee."

TIN: The tax identification number (TIN) originally filed for the trust.

ESTATE

Settlement Option Availability: 5-Year Deferral and Lump Sum Payment only.

Note: If the claim proceeds are covered by a small estate affidavit, follow the directions for the beneficiary type named in the small estate affidavit, rather than these directions.

The estate must remain open the entire length of time that the 5-Year Deferral remains active. Beneficiary Name: The name of the estate. For example, “The Estate of John Doe.”

Country of Citizenship: Estate situs (City and State).

Relationship to Decedent: “Estate”

Executor/Trust Name: The executor's name and title. For example, "Name, Executor."

TIN: The estate identification number (EIN), not the executor's or decedent’s SSN.

CUSTODIAN (Financial Institution)

Settlement Option Availability: Election of Continuance by Surviving Spouse and Lump Sum Payment only.

Beneficiary Name: The custodian name. For example, “Custodian name, FBO (for the benefit of) Jane Doe.”

Country of Citizenship: Country of incorporation for the custodian.

Relationship to Decedent: “Custodian”

Executor/Trust Name: The authorized signer for the organization, with a title. For example, "Name, Title."

TIN: The custodian’s TIN, not the SSN for the beneficiary of the custodial account.

ORGANIZATION

Settlement Option Availability: 5-Year Deferral and Lump Sum Payment only.

Beneficiary Name: The name of the organization.

Country of Citizenship: Country where the organization was incorporated, organized, or formed.

Relationship to Decedent: “N/A”

Executor/Trustee Name: The authorized signer for the organization, with a title. For example, "Name, Title."

TIN: The TIN for the organization.

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Order #145146 06/01/2018

INSTRUCTIONS FOR SECTION C: SETTLEMENT OPTIONS

The following is an explanation of the settlement options. You may select only one. Once you make an election, it cannot be changed. Restricted beneficiary status can be designated by the contract owner and limits payout options for his or her beneficiary(s). If the enclosed letter indicates that this contract has a restricted beneficiary, please mail or fax a death certificate and an IRS Form W-9 completed by the beneficiary. After receiving these documents, we will be able to release information regarding this restriction to the beneficiary.

1.) ELECTION OF CONTINUANCE BY SURVIVING SPOUSE

This option is available only to a surviving spouse who is the sole beneficiary. This option may also be elected for custodial beneficiaries if the surviving spouse is the sole beneficiary of the custodial account.

By electing this option, the beneficiary chooses to become the owner and/or annuitant (same as the decedent). All provisions of the original contract and applicable riders apply, including the Surrender Charge Schedule.

If when the owner dies this contract is a 403(b)/TSA account, then as such the spouse cannot elect this option. However, the spouse may roll over claim proceeds to any qualified plan but must do so within 60 days from the date of distribution. To continue this contract as an IRA, the spouse must do two things:

1.Select the Election of Continuance by Surviving Spouse option on the Claimant Statement. There may be tax consequences associated with a rollover; please consult with an independent tax advisor. We will report to the IRS and provide the spouse with the appropriate tax form after the close of the calendar year. As a result of the rollover, we will also provide the spouse with an IRA endorsement to replace the 403(b) endorsement issued with the original contract.

2.Select the option in Section C to convert the contract to an IRA.

Note: You must check the box to continue previously elected payments. If this contract is on a systematic payment schedule, you must check one of the two options to either continue or stop the systematic payments.

If the original contract was the Voya Lifetime Income product, there are restrictions to spousal continuation of the Minimum Guaranteed Withdrawal Benefit (MGWB) rider under this contract, as follows:

For contracts with the Single Life MGWB rider in the Deferral Phase at time of death: The continuing spouse must be at least 50 years old in order to continue the MGWB rider. The continuing spouse becomes the annuitant and sole owner. The rider continues in the Deferral Phase and the Income Withdrawal Percentage (IWP) will be based on the age of the continuing spouse as of the date of death of the deceased spouse.

For contracts with the Single Life MGWB rider in the Income Phase at time of death: The MGWB rider can be continued only if the continuing spouse had been the annuitant prior to the date of death. If the continuing spouse had not been the annuitant prior to the date of death, the MGWB rider terminates. If the MGWB rider is in Automatic Periodic Benefit (APB) status and the annuitant dies, the contract and this rider terminate and will have no further value.

For contracts with the Joint Life MGWB rider: Upon the death of the owner (single ownership), or upon the first death of two joint owners (joint ownership), the surviving spouse may elect to continue the MGWB rider, provided that the surviving spouse is an active spouse and becomes the annuitant and sole owner.

You must elect to continue the MGWB rider by choosing this option in section C. If you do not make an election, the rider will terminate and have no further value.

2.) LIFE EXPECTANCY DEFERRAL OPTION (NON-ANNUITIZATION)

This option is NOT available if the beneficiary is an estate, custodian or organization.

By electing this option, the beneficiary will receive payments based on his or her life expectancy. Payments must be taken at least annually until the account assets are exhausted. Please select a payment frequency and start date on the Claimant Statement. Once your claim election is processed, the proceeds will earn a fixed rate of interest during the duration of the deferral period. The current deferral rate is listed on the cover letter of your claim paperwork but may change without notice. The deferral rate is guaranteed never to be below 0.1%.

If paperwork is received within the calendar year of the contract owner/annuitant's date of death, payments will not begin before January of the following calendar year. If paperwork is received in the calendar year following the contract owner/annuitant's date of death, payments will begin once completed paperwork has been received.

If the original contract was the Voya Lifetime Income product and paperwork is received within the calendar year of the contract owner/annuitant's date of death, payments will begin January of the following calendar year, unless a later date is specified. If paperwork is received in the calendar year following the contract owner/annuitant's date of death, payments will begin on the date you specify after completed paperwork has been received. Payments cannot begin later than the election deadline.

If the original contract was the Voya Journey product: Upon election of the LED option during the initial term (currently 7 years), the contract will continue to be invested in the same manner as prior to the death of the owner until the end of the initial term. Upon election of this option after the initial term, interest will follow the then current death benefit process. Contract values must be distributed over the life expectancy of the beneficiary with payments beginning within one year of the deceased owner's death.

If you are interested in electing this option, please call Customer Service at 800-369-5303 for assistance in determining whether there are any remaining years in the initial term, and to receive any other information regarding the original contract's investment selections that you may need to make your decision.

Exercise certain contract owner rights: You may name or change beneficiaries, but you cannot add additional premiums to the contract.

ELECTION DEADLINE (YOU MUST RECEIVE YOUR FIRST PAYMENT):

Tax Qualified: December 31 of the year following the owner’s date of death.

Tax Nonqualified: First anniversary of the owner’s date of death.

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INSTRUCTIONS FOR SECTION C: SETTLEMENT OPTIONS (CONTINUED)

3.) 5-YEAR DEFERRAL OPTION

This option is NOT available if the beneficiary is a custodian.

If the beneficiary is an estate, the estate must remain open for the five-year period to elect this option.

By electing this option, the beneficiary is delaying receipt of the claim proceeds until the end of the deferral period. By electing

this option, you will be entitled to limited rights of ownership of the original contract. For example, you may name or change beneficiaries, but you cannot add additional premiums to the contract. Systematic withdrawals are not available with this option. You may withdraw from the contract without surrender charges until the proceeds and interest are exhausted. Withdrawals may be arranged by contacting the Company and will require processing time. Once your claim election is processed, the proceeds will earn a fixed rate of interest during the duration of the deferral period. The current deferral rate is listed on the cover letter of your claim paperwork but may change without notice. The deferral rate is guaranteed never to be below 0.1%. You will receive statements, if applicable. To receive payments before the end of the deferral period, the beneficiary must submit a request in writing that includes the contract number and tax withholding instructions. Claim proceeds will be paid upon request. A Financial Services (RFS) form must be submitted for a withdrawal of proceeds.

Exercise certain contract owner rights: You may name or change beneficiaries, but you cannot add additional premiums to the contract.

ELECTION DEADLINE (DEFERRAL PERIOD ENDS):

Tax Qualified: December 31 of the fifth year following the owner’s date of death.

Tax Nonqualified: Fifth anniversary of the owner’s date of death.

4.) INCOME PLAN SELECTION (ANNUITIZATION OPTION)

This option is NOT available if the beneficiary is an estate, custodian or organization.

By electing this option, the beneficiary is annuitizing the claim proceeds to provide a stream of guaranteed payments for the frequency and time period indicated on the Claimant Statement. Please select a payment frequency, start date and preferred income plan on the Claimant Statement. If the Joint Life Income plan is selected, complete the joint annuitant information as well. For more information on Income Plan options, or to obtain a quote, please contact Customer Service to speak to a claims specialist.

ELECTION DEADLINE (YOU MUST RECEIVE YOUR FIRST PAYMENT): Tax Qualified: December 31 of the year following the owner’s date of death. Tax Nonqualified: First anniversary of the owner’s date of death.

5.) LUMP SUM PAYMENT

By electing this option, the beneficiary will receive a lump sum payment for the full claim proceeds. The following options are available if electing this option.

If you are a spouse of the deceased contract owner you may elect one of the following options:

Lump sum payment by check made payable the beneficiary.

Spousal Transfer / Rollover. If the underlying contract is qualified, you may have the funds sent to another IRA or qualified account in your name on a tax free basis.

Transfer. Funds are transferred directly within Voya* or to another financial institution into an IRA or qualified account in your name on a tax free basis. A Letter of Acceptance is required from the receiving financial institution. This election results in no federal tax reporting. Note: if you choose this option and do not submit a Letter of Acceptance, your request will be processed as a Rollover.

Rollover. Funds are sent directly within Voya* or another financial institution into an IRA or qualified account in your name on a tax free basis. A Letter of Acceptance is not required from the receiving institution; however, this election is a federal tax reportable event. The receiving institution is required to tax report the incoming funds appropriately.

Exchange. If the underlying contract is non-qualified, you may have the funds sent to another annuity contract within Voya* or another financial institution on a tax free basis via a 1035 Exchange. Completed 1035 paperwork with absolute assignment and Letter of Acceptance from the receiving institution is required. This election is a federal tax reportable event.

If you are NOT the spouse of the deceased contract owner you may elect one of the following options:

• Lump sum payment by check made payable the beneficiary.

ELECTION DEADLINE:

Tax Qualified: December 31 of the fifth year following the owner’s date of death.

Tax Nonqualified: Fifth anniversary of the owner’s date of death.

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INSTRUCTIONS FOR SECTION C: SETTLEMENT OPTIONS (CONTINUED)

5.) LUMP SUM PAYMENT (CONTINUED)

Transfer. If the underlying contract is qualified, you may have the funds transferred to an inherited IRA within Voya* or another financial institution on a tax free basis. A Letter of Acceptance is required from the receiving financial institution. This option results in no federal tax reporting.

Exchange. If the underlying contract is non-qualified, you may have the funds exchanged to an inherited non-qualified annuity within Voya* or another financial institution on a tax free basis via a 1035 Exchange. Completed 1035 paperwork with absolute assignment and Letter of Acceptance from the receiving institution is required. This election is a federal tax reportable event.

ELECTION DEADLINE (MUST RECEIVE FIRST PAYMENT):

Tax Qualified: December 31 of the year following the owner’s date of death.

Tax Nonqualified: First anniversary of the owner’s date of death.

*For Transfers and Exchanges to a Voya product, the proceeds will not be distributed until the new account application is received. If you are purchasing a Voya product, please complete Section D.

6.) RESTRICTED BENEFICIARY

If you are a restricted beneficiary, your death benefit payout option was elected by the deceased contract owner. Please complete Section B with restricted beneficiary information requested. Once you have completed and returned a W-9 and death certificate, please call Customer Service for your death benefit restriction designation.

INSTRUCTIONS FOR SECTION D: ALTERNATE PAYEE/ALTERNATE ADDRESS INFORMATION

Complete this section only if you want your claim proceeds payable to another party and/or mailed to an alternate address.

Note: Tax consequences will be the responsibility of the named beneficiary, not the alternate payee. We will not make the check payable to a trustee, executor or an individual having power of attorney.

INSTRUCTIONS FOR SECTION E: NEW BENEFICIARY DESIGNATION

Not available for Trusts, Estates, or Organizations. Complete this section if you elected an option other than Lump Sum Payment. If you need space for additional beneficiaries, please attach a separate sheet signed and dated by the new contract owner. If no beneficiary is named, the beneficiary will default to your estate.

INSTRUCTIONS FOR SECTION F: PRODUCER DESIGNATION

This section applies to beneficiaries who have elected: Spousal Continuance, Life Expectancy Deferral, 5 Year Deferral and Income Plan (annuitization). If a selection is not made in this section, a producer will not be listed on the contract.

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Order #145146 06/01/2018

INSTRUCTIONS FOR SECTION G: TAX WITHHOLDING ELECTION

Regardless of whether or not federal or state income tax is withheld, you are liable for taxes on the taxable portion of the payment. If you do not have a sufficient amount withheld, you may be subject to tax penalties under the Estimated Tax Payment rules. An election made for a single non-recurring distribution applies only to the payment for which it is being made. For recurring payments, your withholding election will remain in effect until it is changed or revoked. You may change or revoke your election at any time prior to a payment being made by submitting IRS form W-4P.

Eligible rollover distribution—20% withholding: Distributions from your 403(b) or Governmental 457 that are eligible to be rolled over tax free to an IRA or another qualified plan are subject to a flat 20% federal withholding rate. The 20% withholding rate is required, and you cannot choose not to have income tax withheld from eligible rollover distributions. You may elect withholding in excess of the mandatory 20% rate.

Non-periodic payments – 10% withholding: Non-periodic, non-rollover eligible payments from pensions, annuities, IRA’s and life insurance contracts are subject to a flat 10% federal withholding rate unless you choose not to have federal income tax withheld. These include for example, required minimum distributions, hardship withdrawals, and distributions from IRA’s that are payable on demand. You can choose not to have withholding applied to your non-periodic distribution by checking the applicable box below. You may also elect withholding in excess of the flat 10% rate.

Periodic payments: Withholding from periodic payments of a pension or annuity that are not rollover eligible is figured in the same manner as withholding from wages. Periodic payments are made in installments at regular intervals over a period of more than 1 year. You may elect out of withholding. If you do not elect out, withholding from your periodic payment will be based on the marital status and withholding allowances you specify below. You may also elect an additional amount to be withheld from your payment. If you do not make an election, withholding will occur at a rate equal to an election of “Married with 3 withholding allowances”. Note: Periodic payments made from qualified retirement plans that are not based on life expectancy and are expected to last less than 10 years remain rollover eligible and are subject to the mandatory 20% withholding described above.

INSTRUCTIONS FOR SECTIONS H AND I: IMPORTANT INFORMATION AND STATE REQUIRED NOTICES AND AUTHORIZATION AND SIGNATURES

Read the information in these sections.

MINOR: All acting guardians must sign documents in the "James Smith, Guardian" format. Please note that regardless of relationship to the minor, court-issued documents naming the signer as legal guardian are required in most states. The requirement for court- issued documents may depend on the amount of the claim proceeds.

TRUST: All acting trustees must sign documents in the “James Smith, Trustee” format.

ESTATE: All acting executors must sign documents in the “James Smith, Executor” format.

CUSTODIAN (Financial Institution): Only authorized individuals for the custodian may sign, based on the custodial agreement with us. Custodians must sign documents in the “James Smith, Title” format.

CUSTODIAN (Individual Beneficiary): Custodians named by the owner within the beneficiary designation and acting on behalf of the named beneficiary must sign documents in the “James Smith, Custodian for [beneficiary name]” format.

ORGANIZATION: All authorized signers must sign documents in the “James Smith, Title” format.

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RESET FORM

CLAIMANT STATEMENT

Voya Insurance and Annuity Company, Des Moines, IA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Voya Retirement Insurance and Annuity Company

 

 

 

 

 

 

 

 

ReliaStar Life Insurance Company of New York, Woodbury, NY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Security Life of Denver Insurance Company, Denver, CO

 

 

 

 

 

 

 

 

Members of the Voya® family of companies

 

 

 

 

 

 

 

 

(the "Company")

 

 

 

 

 

 

 

 

 

 

 

 

 

Fax: 515-698-2001

 

 

 

 

 

 

 

 

 

 

 

 

 

Mail: PO Box 1337, Des Moines, IA 50305-1337

 

 

 

 

 

Fixed Annuities

Customer Service: 699 Walnut Street STE. 1350, Des Moines, IA

50309-3942

 

 

 

Website: Voya.com

Phone: 800-369-5303

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A. DECEDENT INFORMATION

 

 

 

 

 

 

 

 

Decedent First Name

MI

Last Name

Contract #

 

 

 

SSN

 

 

 

 

 

Date of Death

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B. BENEFICIARY INFORMATION

 

 

 

 

 

 

 

 

Beneficiary Name

 

 

 

 

 

 

 

 

 

 

Gender

Country of Citizenship

 

Relationship to Decedent

 

 

Street Address (PO boxes are not permitted.)

City

 

 

 

 

State

 

 

ZIP

 

 

 

 

 

 

 

 

 

 

 

 

Mailing Address (If different than above.)

 

 

 

 

 

City

 

 

 

 

State

 

 

ZIP

 

 

 

 

 

 

 

 

 

 

 

 

If the beneficiary is

an individual, complete the information below. If the beneficiary is

also a

minor, provide proof of guardianship.

Date of Birth

 

 

SSN/ITIN

Phone

 

 

 

 

 

 

 

 

 

 

 

 

If the beneficiary is a trust, estate or entity, complete the information below and provide additional required documentation as described in the instructions.

Executor/Trustee Name

 

TIN

Phone

C.SETTLEMENT OPTIONS (Please select only one option.)

1. Election of Continuance by Surviving Spouse (Check all that apply. Designate new beneficiaries in Section E.)

I elect to continue the receipt of payments in the method previously elected under this contract.

I elect to stop the receipt of payments.

Voya Lifetime Income product only (You must select one option.):

1A. I elect to continue the base contract.

1B. I elect to continue the Minimum Guaranteed Withdrawal Benefit (MGWB) rider on the contract.

1C. I elect to continue the MGWB rider with the optional Guaranteed Death Benefit (GDB) Base on the contract. (This option is available to you only if the GDB Base was elected at the time the original contract was issued.)

403(b) contracts only:

In order to continue this contract:

I elect to convert the contract to an IRA through a direct rollover1. I understand there may be tax consequences associated with a rollover and have consulted with an independent tax advisor.

1We will report the rollover to the IRS and provide you with the appropriate tax form after the close of the calendar year. As a result of the rollover, we will also provide you with an IRA endorsement to replace the 403(b) endorsement issued with the original contract.

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C. SETTLEMENT OPTIONS (CONTINUED)

2. Life Expectancy Deferral Option (Non-Annuitization) (Designate new beneficiaries in Section E.)

Please select payment frequency: Monthly Quarterly Semi-Annually Annually

Start Date (1-28)1

Once your claim election is processed, the proceeds will earn a fixed rate of interest during the duration of the deferral period. The current deferral rate is listed on the cover letter of your claim paperwork but may change without notice. The deferral rate is guaranteed never to be below 0.1%.

1See the Instructions area for specific details about payment start dates.

3.5-Year Deferral Option (Designate new beneficiaries in Section E.)

A Request for Financial Service (RFS) form must be submitted for a withdrawal of proceeds. Systematic withdrawals are not available with this option.

Once your claim election is processed, the proceeds will earn a fixed rate of interest during the duration of the deferral period. The current deferral rate is listed on the cover letter of your claim paperwork but may change without notice. The deferral rate is guaranteed never to be below 0.1%.

4. Income Plan Selection (Annuitization Option) (Designate new beneficiaries in Section E.)

If Start Date and/or payment frequency is not chosen, the default start date will be current date and the default frequency will be monthly.

Please select payment frequency: Monthly Quarterly Semi-Annually Annually

Start Date

 

 

 

 

 

 

 

 

 

 

 

Payments for1 5 years

10 years

15 years

20 years

Other2

 

 

Life income with payment for3

5 years

10 years

15 years

20 years Other2

Joint Life Income

 

 

 

 

 

 

 

 

 

 

Joint Life Name

 

 

 

 

Date of Birth

 

 

SSN

 

1We will pay equal periodic payments during the specified period. If the annuitant dies, any remaining payments will be paid to the beneficiary.

2The number of years available may be limited by governmental, tax and/or contractual regulations and provisions.

3We will pay equal payments during the lifetime of the annuitant. If the annuitant dies during the specified period, the balance of the specified period payments, if any, will be paid to the beneficiary.

5.Lump Sum Payment

If you are a spouse of the deceased contract owner you may elect one of the following options:

Lump Sum Payment by check made payable to the beneficiary. A check will be sent to the address indicated in Section B or, if completed, Section D of the Claimant Statement.

Note: Spousal Transfer / Rollover. If the underlying contract is qualified, you may have the funds sent to another IRA or qualified account in your name, on a tax free basis.

Transfer. Funds are transferred directly within Voya* or to another financial institution into an IRA or qualified account in your name on a tax free basis. A Letter of Acceptance is required from the receiving financial institution. This election results in no federal tax reporting. Note: if you choose this option and do not submit a Letter of Acceptance, your request will be processed as a Rollover.

Rollover. Funds are sent directly within Voya* or another financial institution into an IRA or qualified account in your name on a tax free basis. A Letter of Acceptance is not required from the receiving financial institution; however, this election is a federal tax reportable event. The receiving institution is required to tax report the incoming funds appropriately.

Exchange. If the underlying contract is non-qualified, you may have the funds sent to another annuity contract within Voya* or another financial institution on a tax free basis via a 1035 Exchange. Completed 1035 paperwork with absolute assignment and Letter of Acceptance from the receiving institution is required. This election is a federal tax reportable event.

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C. SETTLEMENT OPTIONS (CONTINUED)

5.Lump Sum Payment (Continued)

If you are NOT the spouse of the deceased contract owner you may elect one of the following options:

Lump Sum Payment by check made payable to the beneficiary. A check will be sent to the address indicated in Section B or, if completed, Section D of the Claimant Statement.

Transfer. If the underlying contract is qualified, you may have the funds transferred to an inherited IRA within Voya* or another financial institution on a tax free basis. A Letter of Acceptance is required from the receiving financial institution. This election results in no federal tax reporting.

Exchange. If the underlying contract is non-qualified, you may have the funds exchanged to an inherited non-qualified annuity within Voya* or another financial institution on a tax free basis via a 1035 Exchange. Completed 1035 paperwork with absolute assignment and Letter of Acceptance from the receiving institution is required. This election is a federal tax reportable event.

*For 1035 Exchanges, Transfers or Rollovers to a Voya product, the lump sum distribution will not be processed until the new account application is received. By selecting this option, you hereby direct us to pend the processing of the distribution until the new account application is received.

6.  Restricted Beneficiary

By checking this box, you accept the claim proceeds as outlined for this contract.

D. ALTERNATE PAYEE/ALTERNATE ADDRESS INFORMATION (Complete if you would like payments sent to a different individual or entity or if you would like payments sent to an address other than the address listed in Section B.)

Note: Tax consequences will be the responsibility of the named beneficiary, not the alternate payee.

We will not make the check payable to a trustee, executor or an individual having power of attorney.

Payee Name

Address

City

 

State

 

ZIP

E.NEW BENEFICIARY DESIGNATION (Not available for Trusts, Estates, or Organizations.)

Name

Gender

Birth Date/Trust Date

SSN/TIN

 

%

 

 

 

 

 

 

 

 

Beneficiary Type:

 

 

 

 

 

 

 

c Primary

Address

 

Phone

 

Relationship to Owner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name

Gender

Birth Date/Trust Date

SSN/TIN

 

%

Beneficiary Type:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

c Primary

Address

 

Phone

 

Relationship to Owner

 

 

 

 

c Contingent

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additional beneficiaries should be listed on a separate piece of paper that is signed and dated by the new contract owner.

F.PRODUCER DESIGNATION (If a selection is not made below, a producer will not be listed on the contract.)

c I would like to maintain the current producer on the contract.

c I would like to name a new producer on the contract. (If selected, please complete information below.)

c I give the Company permission to discuss the details of my request with the new producer named on the contract. Producer Name

Address

Please verify that there is a selling agreement in place between your newly appointed financial advisor’s Broker-Dealer and the Company. If a selling agreement has not been approved, the processing of this request may be delayed. If your account is registered under a Broker-Dealer custodial account, we suggest you submit a change of ownership form if the new custodian will be changed as a result of this request.

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Order #145146 06/01/2018

G. TAX WITHHOLDING ELECTION

FEDERAL WITHHOLDING INSTRUCTIONS:

I do not want to have federal income tax withheld from my distribution.

 

 

 

 

I would like to have the following federal income tax withheld from my distribution: $

 

or

%.

Marital Status:  Single Married Married, but withhold at higher “Single” rate

 

 

 

 

Total number of Allowances:

 

 

 

 

 

 

Notices: U.S. persons having their payment delivered outside the U.S. or its possessions may not make an election of NO withholding. In this case, if you choose no withholding, the default rate will be applied. Non-Resident Aliens are subject to a mandatory 30% withholding rate unless they are eligible for a reduced rate or exemption under a tax treaty and the required documentation is

submitted. If no election is made, the default rate will be applied.

STATE WITHHOLDING INSTRUCTIONS:

 

My residence state for tax purposes is

(If your current physical and/or mailing address is out-

side of your state of legal residence for tax purposes, please enter your tax state here. If no U.S. state or territory is on record and

one is not specified, we will presume this income is not reportable to any U.S. state or territory.)

 

 

 I do not want to have state income tax withheld from my distribution.

 

 

 I would like to have the following state income tax withheld from my distribution: $

or

%.

If you make this election, a dollar amount or percentage must be specified and cannot be less than any required withholding. If you do not make an election or if your state requires a greater amount of withholding, we will withhold at the rate specified by your state of residence for the type of payment you are receiving. In some cases, your state specific withholding election form is required to opt out of withholding or to choose a rate other than the state’s default rate. Refer to the attached State Income Tax Withholding Notification and/or your State Department of Taxation for details.

H. IMPORTANT INFORMATION AND STATE REQUIRED NOTICES

To help the government fight the funding for terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means to you: When you apply for an annuity, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

Below are notices that apply only in certain states. Please read the following carefully to see if any apply in your state.

Alaska, Alabama, Arkansas, Delaware, Idaho, Indiana, Louisiana, Maine, Minnesota, Ohio, Oklahoma, Rhode Island, Tennessee, Texas, Washington, West Virginia: Any person who, knowingly with intent to defraud any insurance company or other person files a statement of claim containing any materially false information or conceals, for the purpose of misleading, information concerning any fact material thereto commits a fraudulent insurance act, which is a crime, and may subject such person to criminal and civil penalties, and denial of insurance benefits.

Arizona: For your protection Arizona law requires the following statement to appear on this form. Any person who knowingly presents a false or fraudulent claim for payment of a loss is subject to criminal and civil penalties.

California: For your protection, California law requires the following to appear on this form. Any person who knowingly presents false or fraudulent claim for the payment of a loss is guilty of a crime and may be subject to fines and confinement in state prison.

Colorado: It is unlawful to knowingly provide false, incomplete, or misleading facts or information to an insurance company for the purpose of defrauding or attempting to defraud the company. Penalties may include imprisonment, fines, denial of insurance, and civil damages. Any insurance company or agent of an insurance company who knowingly provides false, incomplete, or misleading facts or information to a policyholder or claimant for the purpose of defrauding or attempting to defraud the policyholder or claimant with regard to a settlement or award payable from insurance proceeds shall be reported to the Colorado Division of Insurance within the Department of Regulatory Agencies.

District of Columbia: WARNING: It is a crime to provide false or misleading information to an insurer for the purpose of defrauding the insurer or any other person. Penalties include imprisonment and/or fines. In addition, an insurer may deny insurance benefits if false information materially related to a claim was provided by the applicant.

Florida: Any person who knowingly and with intent to injure, defraud, or deceive any insurer files a statement of claim or an application containing any false, incomplete, or misleading information is guilty of a felony of the third degree.

Kentucky: Any person who knowingly and with intent to defraud any insurance company or other person files a statement of claim containing any materially false information or conceals, for the purpose of misleading, information concerning any fact material thereto commits a fraudulent insurance act, which is a crime.

Maryland: Any person who knowingly or willfully presents a false or fraudulent claim for payment of a loss or benefit or who knowingly or willfully presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.

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Order #145146 06/01/2018

Form Characteristics

Fact Name Details
Contact Information For inquiries, beneficiaries can call Voya Customer Service at 800-369-5303, Monday to Friday, from 8:30 a.m. to 6:00 p.m. Eastern Time.
Required Documents To process a claim, beneficiaries must submit a certified death certificate and a Claimant Statement. Additional documentation may be needed based on the beneficiary's status.
State-Specific Forms If the decedent was a resident of Indiana or Ohio and the date of death was before January 1, 2013, additional state forms are required.
Settlement Options Beneficiaries must select one settlement option, which includes choices like lump-sum payments, life expectancy deferrals, or annuitization. Once selected, this choice cannot be changed.
Tax Responsibilities Beneficiaries need to be aware of potential tax consequences related to their options. Consulting a tax advisor is strongly recommended, especially for significant distributions.

Guidelines on Utilizing Voya Claimant Statement

Completing the Voya Claimant Statement form is a straightforward process, but it requires careful attention to detail to ensure that all information is accurate. This is an important step in processing your claim, and by following these instructions, you can help expedite the process. After submitting the form along with the required documents, you can expect the claim proceeds to be processed within 7-10 business days.

  1. Gather Required Documents: Ensure you have the original certified death certificate and any additional documents based on your beneficiary type (minor, trust, estate, etc.).
  2. Section A – Decedent Information: Fill out this section completely, providing the necessary details about the deceased.
  3. Section B – Beneficiary Information: Complete this section in full. Follow any specific instructions based on your beneficiary type.
  4. Section C – Settlement Options: Choose only one option from the list provided. Fill out the corresponding details based on your selection.
  5. Section D – Alternate Payee/Address: If you want claim proceeds to be sent to an alternate address or party, complete this section. Otherwise, skip it.
  6. Section E – New Beneficiary Designation: If applicable, fill out this section to designate new beneficiaries. This is not required for trusts, estates, or organizations.
  7. Section F – Producer Designation: Complete this if you want a producer listed on your contract. Note that it applies to certain elections only.
  8. Review & Sign: Double-check all information for accuracy and completeness. Then, sign the form.
  9. Submit: Mail the completed form along with your documents to the specified address or fax it to the provided number.

What You Should Know About This Form

What is the purpose of the Voya Claimant Statement form?

The Voya Claimant Statement form is designed for beneficiaries to claim funds from a deceased individual's insurance policy or annuity. This form gathers essential information about both the decedent and the beneficiary, as well as instructions on how to proceed with the claim process. It ensures that the claim is processed efficiently and that the correct documentation is submitted for review.

What documents are required to process a claim?

To successfully process a claim, you must provide: an original, certified death certificate indicating the cause of death; a signed Claimant Statement; and any additional documents specific to the beneficiary type, such as court paperwork for minors or a Certificate of Trust for trusts. The estate requires letters of testamentary or a small estate affidavit. Ensuring you have the correct documents will expedite the claims process.

How long does it take to receive claim proceeds?

Once your claim has been processed, expect to receive the claim proceeds within 7-10 business days. This timeframe begins after all required documentation has been submitted and approved. Keep in mind that the particular settlement option selected may impact the timing of when you receive funds.

Can beneficiaries change their elected settlement option after submitting the Claimant Statement?

No, once a settlement option has been chosen, it is irrevocable. This means that beneficiaries cannot change their decision after the Claimant Statement has been submitted. It’s crucial to carefully consider your options and consult with financial advisors before making a selection to avoid any regret later.

What should I do if I want to disclaim my claim proceeds?

If you wish to disclaim the claim proceeds, beneficiaries must complete a separate disclaimer form. This form can be requested through Voya's Customer Service. It's also important to consult with independent investment and tax advisors since disclaimed proceeds could have significant tax implications, which will differ based on individual circumstances.

Common mistakes

Filling out the Voya Claimant Statement form can be daunting, and mistakes can lead to delays in processing your claim. One common error is not providing a certified death certificate. This document is crucial as it verifies the death of the policyholder. Without it, your claim may be put on hold.

Another mistake is not completing all sections of the form. Every section should be filled out completely, including the decedent and beneficiary information. Leaving sections blank can cause confusion and delays. Ensure that any information regarding the relationship to the decedent is also accurately filled in.

Failing to sign the Claimant Statement can also be a pitfall. An unsigned statement will not be accepted. Be sure to review the form and sign where necessary. It might also be wise to double-check if you have attached all required documents, as missing paperwork can further complicate the process.

Some claimants mistakenly provide the tax identification number (TIN) or Social Security number (SSN) of the wrong party. Make sure you input the correct numbers for the beneficiary type you selected, whether that is for an individual, estate, or trust. Incorrect identification numbers can lead to unnecessary delays in the claim’s processing.

Another misunderstanding happens with the choice of settlement options. It is critical to select only one option, as choosing more than one can invalidate your selections. Make sure you read the options carefully and understand the implications of your choice.

Additionally, not consulting a tax advisor can be a significant oversight. Tax consequences can arise depending on how you decide to receive your benefits. Understanding these implications upfront can help you make better decisions regarding your claim and potential future earnings.

Some claimants forget to include alternate payee information, which could lead to payment complications. If you want the claim proceeds to be directed to another party, make sure this section is completed accurately and in totality.

Neglecting to check or update the contact information for customer service can also cause problems. If you have questions later, providing inaccurate contact details can lead to a frustrating experience when trying to resolve issues.

Lastly, missing deadlines for filing claims is a significant error. Each settlement option has specific deadlines, and failing to meet them can result in losing your eligibility for certain options. Keep track of these important dates to ensure your claim is processed efficiently.

Documents used along the form

When submitting a claim related to Voya insurance products, a variety of documents may be required alongside the Voya Claimant Statement form. Each document serves a crucial role in ensuring that claims are processed efficiently and in accordance with legal requirements. Below is a list of commonly used forms and documents that may be necessary in conjunction with the Voya Claimant Statement.

  • Death Certificate: An original, certified death certificate is required, clearly stating the cause of death. This document is foundational for processing any claim related to death benefits.
  • IRS Form W-9: Beneficiaries must submit this form to provide the necessary taxpayer information for tax reporting purposes associated with the claim proceeds.
  • Certificate of Trust: If the beneficiary is a trust, this form serves to verify the existence of the trust and identifies the trustee authorized to act on its behalf.
  • Letters of Testamentary: If the claim is being made on behalf of an estate, these letters are issued by a court to appoint an executor, giving them the authority to manage the estate's affairs.
  • Small Estate Affidavit: This document can be submitted when the estate is not being probated. It provides evidence regarding the claim's eligibility and specifies the contract involved.
  • Corporate Resolution: Organizations must submit this document or meeting minutes that confirm the authorized individuals responsible for managing the claim, along with their signatures.
  • Proof of Nonprofit Tax Status: For nonprofits, this documentation verifies their tax status and may be necessary in the claims process.
  • Guardian or Conservator Documentation: For minors, legal documents must be submitted to show the appointment of a guardian or conservator as mandated by state regulations.
  • Alternate Payee Designation: If the claimant wishes to have the claim proceeds paid to someone other than the beneficiary, this must be specified, including the alternate address for mailing.

Collecting and submitting these documents accurately can significantly facilitate the processing of claims. Each form serves as verification or authorization, laying the groundwork for a seamless transition of benefits to the rightful beneficiaries. Understanding these requirements not only aids in compliance but also ensures that beneficiaries receive their entitled proceeds in a timely manner.

Similar forms

  • Claim Form: Similar to the Voya Claimant Statement, claim forms in general collect information from beneficiaries to process various types of claims. Claim forms typically require personal details about the claimant’s relationship to the deceased, and specific information related to the claim itself.

  • Beneficiary Designation Form: This form helps update who is entitled to benefits after someone passes away. Like the Voya form, it requires detailed information about the beneficiary and their relationship to the decedent, ensuring proper allocation of funds.

  • Estate Claim Form: When someone wants to claim assets from an estate, they must fill out an estate claim form. This is similar to the Voya Claimant Statement because both forms seek verification of the claimant's rights to the assets and require supporting documentation such as a death certificate.

  • Trust Distribution Request Form: Beneficiaries who are part of a trust may need to fill out a trust distribution request form. These forms often resemble the Voya Claimant Statement in that both require the identification of beneficiaries and details regarding how assets should be distributed.

  • Life Insurance Claim Form: For individuals seeking benefits from a life insurance policy, a life insurance claim form must be submitted. Similar to the Voya form, this document requests vital details about the insured, the beneficiary, and often requires a death certificate to process the claim.

  • Withdrawal Request Form: If a beneficiary needs to withdraw funds from an account, they often must complete a withdrawal request form. This mirrors the Voya Claimant Statement by requiring information on the account and the reasons for withdrawal, along with necessary identification.

  • Simplified Claim Form: Some companies offer a simplified claim form that is less detailed than the traditional forms. Like the Voya Claimant Statement, it still aims to gather necessary details from the claimant to facilitate the claim process, although it may not require as many documents.

  • Probate Petition: When seeking to establish authority over a deceased person's estate, a probate petition must be filed. Similar to the Voya Claimant Statement, it requires specific information about the decedent and the requesting party, ultimately aiming to confirm the validity of claims made on behalf of the deceased.

Dos and Don'ts

When filling out the Voya Claimant Statement form, it is essential to follow certain guidelines to ensure smooth processing of your claim. The following is a list of things you should and shouldn't do:

  • Do complete all sections of the form fully and accurately.
  • Do provide the original, certified death certificate.
  • Do ensure that the beneficiary information is correct.
  • Do keep copies of all documents submitted for your records.
  • Do consult with tax advisors regarding possible tax implications.
  • Don't submit incomplete or unsigned forms.
  • Don't forget to include a completed IRS Form W-9.
  • Don't use a regular death certificate if the person died outside the U.S.; instead, send a U.S. Consular's Report.
  • Don't send the documents to an incorrect address; use the specified mailing information.
  • Don't delay submitting your claim; there are deadlines based on tax qualification.

Misconceptions

Here are nine common misconceptions regarding the Voya Claimant Statement Form, along with clarifications to help you better understand the process.

  1. Only one form is needed to file a claim. Many assume that just the Claimant Statement is sufficient. In reality, other documentation like the death certificate and IRS Form W-9 is also required for processing.
  2. Anyone can obtain contract information. This is not true. Only the beneficiary or an authorized representative can access this information once the required documents have been submitted.
  3. The Claimant Statement does not require any specific format. In fact, the form must be completed in its entirety. Missing information can lead to delays in processing.
  4. Claim proceeds can be released immediately. Actually, it may take 7-10 business days after all documentation is completed and submitted before proceeds are sent out.
  5. All settlement options can be changed after selection. This misconception is common. Once a settlement option is chosen, it becomes irrevocable, meaning it cannot be changed later.
  6. If I disclaim the claim proceeds, there are no further requirements. You must complete a separate form to disclaim proceeds. This is essential to ensure compliance with the guidelines.
  7. The tax implications of claiming proceeds are straightforward. There can be complex tax consequences depending on the type of contract and the distribution method chosen. It is advisable to consult a tax advisor for personalized guidance.
  8. Only a death certificate is needed if the decedent passed outside the U.S. When this occurs, a U.S. Consular's Report is required instead of a foreign death certificate.
  9. I can elect any settlement option regardless of my beneficiary type. Different beneficiary types, such as minors, estates, and trusts, have specific restrictions on which settlement options they can choose.

Understanding these misconceptions can make the process smoother for beneficiaries dealing with claims. It's always important to read the instructions thoroughly and seek assistance when needed.

Key takeaways

Filling out and using the Voya Claimant Statement form can be a crucial process for beneficiaries. Here are some key takeaways to keep in mind to ensure a smooth experience:

  • Complete All Sections: It is imperative to fill out every section of the form accurately. Missing or incomplete information can delay the processing of your claim.
  • Provide Required Documents: Submission of necessary documents is mandatory. This includes a certified death certificate and, when applicable, IRS Form W-9. Please ensure these documents are original and not photocopies.
  • Understand Settlement Options: The form outlines various settlement options, including lump sum payments and deferral choices. Each option has specific requirements and consequences, so read them carefully to select the best choice for your situation.
  • Consult with Advisors: Given the potential tax implications and nuances involved, it may be beneficial to consult with a financial or tax advisor. This will help you make informed decisions regarding the claim proceeds and associated options.

By keeping these important points in mind, beneficiaries can navigate the Voya Claimant Statement form process more effectively and with greater confidence.